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> Computer Crashed and I Need to Back up Files
badandme
post Aug 30 2004, 08:17 AM
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Our business computer has crashed or something. We are getting a message saying...There is no extended memory driver loaded on your computer. And XMS manager not found. The windows page starts, but the desk top never loads, it just sits there. Is there a way we can get into our system and back up all our business files and programs? If anyone can help please let me know. Thank you.
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IcemanND
post Aug 30 2004, 08:38 AM
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will it boot to safe mode?
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prathapml
post Aug 30 2004, 10:01 AM
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Yes, try safe mode first, then try using a DOS boot-disk. Also, you could try a bartPE bootable disc, which gives a nice GUI.

You haven't stated what OS you're trying to recover.
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badandme
post Aug 30 2004, 02:42 PM
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sorry, windows 98
we have taken it to a repair shop hope they can save our files!
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IcemanND
post Aug 30 2004, 02:47 PM
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stick the drive in another machine as slave and copy the files off that way
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dennxyz
post Sep 1 2004, 12:01 AM
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Hi.
Had similar problem on Windows 98 last weekend.
Computer would hang at splash screen.
I used a Knoppix Bootable CD to recover my game
settings.
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