hi,

im new here.

sorry if wrong forum, but need some help with my norton removal.

I have Windows XP home, service pack 2 update and latest internet explorer on normal PC.

A symantec security alert screen continuously pops up saying my virus protection is out of date, your computer is at risk, open your norton product to resolve etc. I click ok and it pops striaght back up. Im using AVG/adaware/sybot instead.

I have tried Norton removal tool for2004, 2003 and the 2002 versions on the symantec website.

After downloading and trying to install, i have had 3 different msgs pop up when i try to open the removal tool.
1. invalid string resource (for some reason this does not come up anymore)
2.Only Part of a ReadProcessMemory or WriteProcessMemory request was completed.(2002 removal tool)
3.zip file is damaged, truncated or has been changed since it was created. if you downloaded it, try again.(03/04/05 tool)

I have searched your forums, i went to thegeeks.us website as someone had said on your forums a couple of years ago, but that norton killer tool is gone.

Ive tried everythign i can think of but cant fix it. I probably need to provide more details, so let me know what they are and ill try to give them to you.

thanks in advance for any help

Try the main SymNRT.

thanks but thats the page i had been going to already and using those removal tools, but refer back to my original post

any other ideas?

any ideas?

Total reformatt?!?!?!

Retry the tool in safe mode.