I have installed MS office 2003 (professional) at chinese xp (professional), after updated some office patch(i don't know exactly which one)
the word can not save file, (but excel , powerpont is ok ) after I click the save icon , there is nothing happened, even I have tried to rename the nortmal.dot and
choose detect and repair in the help menu , it didn't help. Also I tried to reinstall office, but when I connect to internet , i will auto download
the patch . any idea what is happened ? pls help

Can you save a new document? (start new document, type a few words and try to save).

Or are you opening another document and trying to save it? <- if this is the case, see THIS. But, to tell you the truth, it doesn't seem likely. Maybe something with registration (does it say registered?).

GL

it is the same for a new document or open a old document .... .....
(when click save, nothing happened) and close a new document , it will still prompt the
dialog box to ask save or not save, if I choose save button , the dialog box disappear and
I am still in the document but not save...

Maybe it has lost its registration so now it thinks it's not registered or is trial version - that's when it goes to read-only mode.

Another possibility is insufficient permissions of the folder where you're trying to save to - try to "save as" in a good place where you know you have write permissions. Also, maybe it has remembered and defaults to some disconnected network drive or thumbdrive... But then it usually warns you.

Really, many things could have gone wrong, but it's weird that reinstall didn't cure them.

GL