I just wanted to start a topic to tell everyone how I now hate ASUS.
I bought a new 3000$ computers last august, with an incredible asus board, and a kickass asus nvidia 7900 video card. Now, after 9 months, I have already spend 1 month and a half withouth my comp because 1- my mobo needed replacement, then 2- my gfx card needed replacement.

I talked to a lot of people, (including comp shop owner) and everyone was surprised (in a bad way) at how last summer's Asus releases sucked. He had to replace so much mobo and other cards that he just stopped recommending Asus. Asus used to be a great company, providing excellent and reliable pieces of equipment, justifying the high prices their parts are. But now how about paying that much for junk?

Shame on you ASUS, cause you now SUCK and I'll remember the money and time I wasted on your brand next time anyone will need my advices for a computer. I had a cheap 35$ SIS card that lasted for more than a decade without problems, I was not expecting a top of the line 200$+ mobo to be worst, but it seems possible for an Asus!

Asus should realise how important it is to always release quality products, cause when some comp shop owners, or geeks like me who always get to build all it's family pc's, when those kind of people turn their back on your brand and loses trust in your name, it's bad, and it's gonna be long to win back.

First I want to say; Best computershop you can get when you have to wait 1.5 months for replacements, next time go to another place where they replace it directly, looks more like that computershop doesn´t like to fix your things; "we replaced so many ASUS products..."... right...

Second; Last year I only had 1 ASUS mobo of 150 that was defective (overheating 6150LE/430 chipset)

So, I think ASUS still isn´t that bad . I hope other people will tell you the same...

First off, a $200 mobo is not top of the line. $350, like the Asus Striker Extreme, maybe.

Second, when complaining about stuff like this, its helpful to provide some specifics:

• Which model board did you have?
• What kind of power supply were you using?
• What type of surge protector / UPS did you have hooked up?

I have only ever had one Asus motherboard die on me, and it was actually the nVidia nForce 4 chipset's RAID controller, not any thing made by Asus.

3 Times MSI owner here and soon to be 4 times. I've had issues with Asus years ago and switched to MSI.

BTW - This is my personnal opinion. Some could have the opposite opinion.

It's like owning a Ford and Flaming GM in a way.

yeah I know, it's probably not all Asus's fault, but hey, it's their name on the box so this is what happens.

The reasons it's taking so long is because the computer shop doesnt carry the asus gfx card I had so he could not replace it and had to send it for replacement. Same happened with my mobo but this time because they were out of stock and waiting for shipment.

my mobo is an M2N32SLI-Deluxe Wireless Edition, and it's on a 700watt enermax power supply. What went wrong is was a manufacturing problem (they said), which resulted in strange bsod and hours of troubleshooting in order to find out it was the north-something-bridge-controler (whatever) that was causing the trouble. Full replacement of the part.

this time it seems it's the ram on my graphic card that burned up or something. Maybe it's not asus that makes them, but I mean, it's a strange and deceitful coincidence that the first and seconds, well all of the 2 pieces that broke in my 3000$ rig had ASUS on the box.

So sorry if it's not all of Asus faults, I just had to blow some steam since I can't play any FPS (which where used to blow some steam)

No problemo with ASUS. Ever. I reccomend this company over most other brands.

I like their boards. Very stable and reliable. But I haven't had any of their bleeding edge new products.

See, that's the spirit I had before!
but I guess i would not know any other brand to turn to. Except MSI

Look at reviews and complaints like this. See how common they are.

Have you tried the DFI brand? They make the lanparty boards. Supposedly they're real nice. Not sure about dependability.

Just bad luck it seems, could you not get a other VGA card? Sometimes the distributor can exchange a refund the card so you could get a other/better one, just ask your computer shop owner.

lately I like the products from Foxconn, they are not expensive and work well, just less tweakfeatures...

For my next computer I will go with a MSI motherboard.
I have a Gf 4 Ti 4400 MSI for over 5 years and it's still working great. The fan a bit burned prooly because my crappy case that I got a few years back til 2 years ago and yet it still functions perfectly.
Also I heard a lot of good things about XFX as well. Me personaly I would go with a MSI Mobo, MSI/Leadtek/XFX videocard, Corsair Ram (bit expensive), WD or Seagate HDD.
I never heard something bad about the above.
But I do keep hearing people complaining about Asus products when I go visit websites retailers such as Newegg and Tigerdirect.

i never found any problem with ASUS products,i can get quick replacement of any damaged product. they have wide service network in india. dont know abt situation there. but you cant say they are bad. their selling and popularity says everything. ppl are not so stupid tht are buying ASUS products.

I don't like ASUS either. I had a motherboard and I thought it was horrible. Performance was bad, the design was bad, everything was bad. Use Gigabyte. I find them quite reliable.

I find ASUS boards nothing short of excellent in almost all manners. They're usually very well laid out, and have great reliabiliy in my experiences. My home workstation is still running after 8 years on an ASUS CUV4X.

My asus is still running strong too.

ive had problems with asus's motherboards randomly dying but i always brushed it off as something that was my fault, my last asus board (a a8n-sli) just died randomly when i took out my dvd drive. ive always been loyal to asus (except for the one time my dad bought me an MSI board off of ebay that was a POS) but i just got a brand new dfi lan party ultra-d (at the recommendation of several members here) and im having problems with it too now, i think it maybe be the memory isnt compatible

ASUS supporter here. Build my system in 2004 and still going and going and going.... If I build a new system (in about a year), it will be another ASUS, unless I read reviews compelling me to choose another board.

I got one built in 2001. Still perfectly fine. And its running with a small chunk of the board missing, I guess its not an important part.

i know people that love there asus stuff and had good luck with it also ... but my self i have changed 36 asus motherboards last couple years and 12 graphics cards and still got 3 boards that asus had repaired and said there good but wont boot at all...
and msi boards are right under asus in my book... 3 bad dvd drives, 2 bad psu's ,9 boards ,6 bad graphics cards

and i never had a msi board that had the intergrated sound last longer than a year
so i am a big dfi fan, weather it be intel or amd

Lets say 2% will go RMA max. wich is normal...

You sold last couple years like 1800 mobos, 600 VGA cards from ASUS
and
450 mobos, 300 VGA cards from MSI

Is this correct??



Listen, I have like 1.2% RMA here with ASUS and about the same with MSI (don´t sell it here any more, but did it before). No one should complain if RMAs are less then 5% or so, that´s what I think...

You know... if you go through so much hardware in a couple of years.. chances are you don't know how to use it.

36 boards asus + 9 boards msi = 45 broken motherboards


Dude. WTF?

we started last year just using only dfi and abit and biostar
with very few come backs

the biostar board are the one that have the intergrated video

and the the other two is what we use for gaming rigs.
the abit over clock more
but the dfi is more stable for a standard gamer

but i will never buy asus boards or msi psu's again

got two bad msi psu's in a row


but the bad parts are from 7 different stores ,we do public and ebay sells
1200 boards sold per quarter of year in each store,
sold one store last year

oh, i got two 6 year old asus graphics cards that have done very well over the years
and i got one test card that is a asus ti 4200

i got no luck with asus but i know some people that love there stuff

aaaahhh!

You sell them!



Anyways, how many boards you get back from each brand? For example, of the DFI sold per year, how many die and are to be returned?

And what about ASUS? Surely to have that many bad ones mean you must sell them in huge numbers.

the asus is 1 out 10 are bad...

dfi is 1 out 40 or so...

abit is 1 out 30 but it is usually something like sound or enet goes out so dont really count this since most gamers add there own sound and enet cards

biostar micro boards are usually 1 out of 60 or more

foxconn 1 out 40
jetway 1 out 40
ecs 1 out 30
pc chips 1 out 30
evga 1 out 50
intel 1 out 80
gigabyte 1 out 40
epox 1 out 40
asrock 1 out 30
msi 1 out 20.. and i think all of them lost there onboard sound after awhile
aopen 1 out 40

luck has it, i deal with newegg.com so life is good.. they replace it fast and sweet

Those RMA ratings are way to high, do you test them your self when they come back?

yeah we test all products that people say is bad.. alot of times the problem is that people think they know how the adjust memory timings and cpu thru clocking software that comes packaged with the product.. like asus and msi do

but those numbers above are rough and true...
but i buy stuff in volume packs like 20-50 mother boards together...

but atleast i can say i never got a bad cpu

and i can buy 60 sticks of corsair value memory and never get a bad one
but i buy some highend memory and get two bad sticks in a row

Yeah, CPUs have a RMA rating like 0.3%, it was higher before when we still sold the AMD Duron/Athlon(XP) with those breakable cores.

RAM we test directly with MemTEST, and we check if they are compatible with the motherboards (DDR2). We use A-DATA (V-DATA) most and RMA rating is around 0.3% too, just 1 in 330.

Any way, can´t say that ASUS has more RMAs in the first year then others, in general I found that ASUS has a higher MTBF, Pc-Chips is the worst, but well, what do you expect for the price (They were good in 96-99 by the way).

i try to only buy really good stuff thanks to the reveiws on most websites, it make things a bit more easier to buy

i usually dont have much problems with memory or hard drives

i bought some asus barebone cases last year (mb , case)
wont do that again

everybody used to bring me there asus graphics cards after they would stop working..like the 6800gt's and 6800ultras
you can flash them and they work for a couple more months
of course i was flashing the gt to a ultra...lol

it got so bad with the 6800 series that newegg would replace them with xfx brand

ah... i hate computers

ps. and cars

By the way, EPOX just died in Europe and the USA, to much RMA. Keeps me thinking... 1 out of 40...

Is it the newer generation A7N8X, the A7N8X-E Deluxe or A7N8X-X?

I heard bad things about the A7N8Xs that were released before 2004 or late 2003.

A common reported problem was BIOS chip corruption and/or just suddenly dies!

I have the A7N8X-X, which don't have quite as much goodies as the A7N8X-E Deluxe, but apparently is a new version of the A7N8X.

Hey everyone

Just to do a little follow up on the story.

It's about 2 months since I sent my rig to the store and they detected the problem with my 7900GTO.

Asus doesnt have replacement parts cause too many broke. After lots of paperwork and lost of times, I got 1 choice: take 200$ or a 8600GTS



so I guess I got a new card that supports DX10 and (i didnt looked at the specs) i guess is better thant what I had.

hope all works for good once I get my desktop back

8600GT that is I hope , or a 8600GTS (Would come close to the 7900GTS)

But that would not be as fast as your old 7900GTS, so I would take the cash and buy a 8800GTS for example...

yeah I guess he said GTS, cause i know I heard G and S and since it's only 8600GT or GTS....

but my old one was not a 7900 GTS but a GTO, it was the factory overclocked version of the GT

anyway, anything is better than no computer at all, was about to go there with an old GF2 just to get my rig back! (no, in fact i went to the gamestore and bought a Nintendo Wii)

What you get from ASUS really depends on what you buy. I've had mixed bag experiences with ASUS. I used to be a die-hard ASUS fan but recent bad experiences with certain products have made me more selective. I had trouble with two P5LD2 motherboards in a row, both seemingly because of a USB controller issue that caused it to halt mid-POSTing. Ironically I've purchased some of their most inexpensive motherboards ($65 CAD) and have had nothing but success.

I suppose since ASUS offers so many different models and is branched out into so many different categories, the law of averages must apply at some point and defects are bound to happen.

In recent years, I've moved to Foxconn for it's rock solid stability and long term reliability. You can't ask for more from the world's largest manufacturer.

I agree with you there, only didn´t like there motherboards made for the Dell OptiPlex GX270; Blown southbridges and bad capasitors, 9 aside the CPU and 4 for the memory banks. For Video cards I sell 70% Foxconn, there nVidia 8x00 series have the best performance/price ratio I can get in Mexico...

i have had bad luck with biostar, gigabyte, a few msi's, some others...but i've always had good luck with asus boards. shipping conditions, user error, installation, things like that have a big part in faulty motherboards. 1 out of 10 rma's for asus boards...that would be horrible business for asus, i think thats a stretch of bad luck there or some install issues.

i've ran this asus p4pe overclocked from 2.4ghz to 3ghz since 2003ish i think, and i've never had a problem with it. it just depends on what you're buying. do some research on chipsets, controllers, etc before buying. if you are "unsure" of what you have then i wouldn't go blaming the manufacturer.

i've always recommended and used asus boards for my clients. never had any complaints

Sometimes even if you research ASUS can still be blamed. ASUS has a cock up around the time they manufactured the P5LD2 motherboards and there is a known issue floating around the internet that some boards won't complete their POST due to something with the USB controller. The thing that makes it even more frustrating is that no one has found a way to pinpoint the exact cause, eventually resorting to simply swapping the motherboard for a new one. At a two hundred something price tag, the P5LD2 was no cheap. ASUS is bound to be held accountable for things like that.

when i say research i also mean to imply to not be the first one to "test" new products. if you know that a specific mother board has various problems (failing to post because of a faulty usb controller for example ) then stay away from it. i always research the latest chipsets available then from there i check out different brands and models. all manufacturers have quality control issues, even the best suffer from the same shipping/storage/user error. i was just stating that asus has been good to me (more so than other brands) and its always better to let the other guy do the "testing" for you on the new and improved uber $300 board.

It mostly depends on what part of the wave you want to ride. I like to ride near the front of the wave without necessarily being at the point of it. Being cutting edge all the time, it's something to be expected. I just don't want to be riding the wave after it's passed for the sake of buying proven reliability.

Wow, it's not even 2 months since I got my computer back. Then, overnight, something happened and this morning I can't start it because I get BEEEEEP BEEP BEEP. 1 short and 2 long beeps, which means a video adapter problem.


I know it's not a powersurge because my comp was plugged to an APC ups and it still works fine. I've seen surged powerbars and they do not work and they smell burned, here is not the case.

Am I that unlucky? Is it possible that the new gfx I got in replacement of the old defect one, was defect too?