im supposed to go and check out a network in an internet cafe tomorrow, but my networking skills is very limited. I NEED HELP

apparantly only 2 of the pc out of 8 is having access to the net. it was working b4 also. i think they run cafe client pro software also from their main machine and the internet is wireless .


what exactly should i be looking here

start off by noting their configuration...
- how many clients are wireless, how many are wired.
- the 2pc's that work, are they wired or wireless. how does their setup differ from the pc's that can't connect.
- is there a firewall. does it have any kind of security that would cause it to block all pc's except the 2 that work, or did the other machines somehow lose their connection to the wireless access point, or have their password deleted
- is their antivirus on these machines, and is it up-to-date
-


start there. if you can narrow the situation down to hardware vs software causing the issue, then that will make your life easier

thanks @ rendrag will do

ill let you guys know how it goes

In my experience i would say that 65% of my "internet doesnt work" problems are DNS related. Make sure you have with you an IP you can ping on the internet and also a domain (google will do) and see if you get responses on both. If you dont you can look at the other pcs that work and get a DNS server from them that the others can use.

Are you comfortable with the ipconfig /command? as Rendrag suggested noting down the configs and most of all any differences is definately the best way to sort this

Good luck

Make sure their DHCP server hasn't run out of IP addresses.

ok, so i went an cheked out the operation , apparantly, its their software Cyber cafe client pro thats isnt connecting the the client pc's . so now the clients are locked with the software boot sceeen an d main one has lost connection with them ,

Ah, so a reinstallation of this software may fix the issue then?