I'm fairly familiar with Windows but I have a problem here that I don't understand and can find no solution for, for my father's Windows ME computer.
The sleep/hibernate button does not work (the moon-marked button on the right-hand side of the computer.) Pushing it does nothing. That's a fairly recent development when I tried a potential fix from the Microsoft troubleshooting site. We can live with it being dead. The problem is getting the computer out of hibernation mode.
When the computer does goes into hibernation (due to Power Settings - currently set for 10 minutes of non-usage), everything goes "dead." When it went into hibernation mode until a month or so ago on this computer (and in general on home computers such as my own), the Moon-marked light above the Num Key pad goes on. Now it does not. The power light on the hard drive itself goes dead. _Everything_ goes dead. Moving the mouse or hitting keys on the keyboard does not bring it out of this "hibernation" mode.
If you hit the power switch on the computer, _then_ the computer comes back up, saying "Restarting Windows" and the screen goes back to where you were. It does not restart/reboot - it comes on just as if it were coming out of hibernation mode.
I've looked everywhere I know of and haven't found anything referring to any such problems. If anyone has any thoughts/suggestions, they would be greatly appreciated - thanks!