This was working after the PC came from the shop, but for some reason I got a message "Outlook Express could not be started because MSOE.DLL could not be loaded." I was advised in a chat with Comcast to uninstall OE6 and reinstall. I uninstalled it but then I could not reinstall the new download because when I did, I got a message, "Setup has detected a newer version already installed on this system. Setup cannot continue."

So, where is it? I don't find any reference to Outlook Express in the remove/install program

outlook express is bundled with ie
so you need to get a copy of ie6 and install outlook express

THank you! That did it. I wish I knew a little more about what I am doing with computers.