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About thecavern

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  1. I recently bought an HP Envy 7640. Everything works fine except the scanner. There seems to be something I need to do other than the initial set up. Can anyone provide any guidance ?
  2. Having heard no response, does that mean I'm one of the few users that have this problem ?
  3. I'm now up to 47 updates. Even the small ones never seem to end. Perhaps there's another "key" update, like "KB3139852", that will solve the problem again ?
  4. Could you tell me what you mean by "install folder" ? Are you also saying that all current emails remain when you download a new version, including ones in folders that you created ?
  5. Hi, I have an old version of Mozilla Thunderbird, version I'd like to download the latest version but I can't seem to find any reliable information on what happens to my current version if I download the newest version. I'm on Vista and I've read the requirements to download the latest version. What I don't know is : (1) Will the download totally replace my current version ? (2) Do I have to save my current emails so I can move them to the new version ? (3) Are there any pitfalls to watch out for ? (4) Are there any detailed instructions on-line as to the procedure to replace an older version ? If anyone has downloaded a new version to Thunderbird to replace their current version, I'd greatly appreciate any information you could provide. THANKS
  6. Is "PC Cleaner Pro" a reliable and worthwhile product ?
  7. So I requested the Hotfix and tried it. It didn't work at all. I downloaded it again two more times over a few days to make sure I was getting the correct fix. Once again those they didn't work to fix the problem. They both seem to be some kind of "Zip" or "Unzip" program. So I'm back where I started. The Hotfix from Microsoft is bogus. If anyone has figured out how to fix this without Hotfix 980382 PLEASE let me know.
  8. Hi, I currently have Office Suite 2007. I'm interested in installing a new version. Since I'm on Vista I want to make sure of compatibility. I also want to install a version that's a free upgrade AND keeps all files in my documents files. Can someone directly me to a good tutorial ? THANKS
  9. After I was able to successfully load KB3139852, everything started working as normal. Unfortunately, it has started again !!!! Waiting over an hour for a small update to load, then giving up. This batch of KB updates contains : 3145739, 3144706, 3146963, 3149090, 3147071, 3148851. If you're also having this problem again and have figured out a solution let me know.
  10. My Windows Update Home Page states : "Your receive updates : For Windows and other products from Microsoft Update". I believe this means that I should be receiving updates to Office 2007. Microsoft, according to the documentation, is suppose to know what applications you have. Don't know how they do that !! However, it seems they've currently no longer know that I have Office 2007 ? Since I was getting these updates last year I don't know what could have happened. I also don't know how to contact them to inform them that I need updates to Office 2007. There doesn't seem to be any "check list" of updates that can be changed. If there's a way to tell them ??
  11. Hi all, As most of us do, we receive Microsoft Updates to the various products we have. I was receiving updates for Microsoft Office 2007 until about the middle of last year. I haven't figured out why these updates are no longer included. I looked at the Microsoft web site and there are updates to Office 2007 as recent as April of this year. Anyone have definitive information on why those updates are no longer being sent to me ? Can that be changed ? Thanks.
  12. Here are some "boxes" that pop up regularly. Sometimes they remain and I can't close them. 1. "Client.exe has stopped responding" Problem signature Problem Event Name: APPCRASH Application Name: Client.exe Application Version: 1.0.5577.20076 Application Timestamp: 55266bfa Fault Module Name: KERNEL32.dll Fault Module Version: 6.0.6002.19381 Fault Module Timestamp: 554d42a0 Exception Code: e0434f4d Exception Offset: 0003fd1e OS Version: 6.0.6002. Locale ID: 1033 2. "gb-installer-core has stopped working" Problem signature Problem Event Name: CLR20r3 Problem Signature 01: uninstall.exe Problem Signature 02: 1.0.5654.17497 Problem Signature 03: 55bf8f9d Problem Signature 04: mscorlib Problem Signature 05: Problem Signature 06: 53a124a5 Problem Signature 07: 3456 Problem Signature 08: d8 Problem Signature 09: System.IO.FileNotFoundException OS Version: 6.0.6002. Locale ID: 1033 3. "Microsoft .Net Error Reporting Shim stopped responding" Problem signature Problem Event Name: AppHangB1 Application Name: dw20.exe Application Version: 2.0.50727.4252 Application Timestamp: 530efcf4 Hang Signature: ec71 Hang Type: 6144 OS Version: 6.0.6002. Locale ID: 1033 Additional Hang Signature 1: 1b2b64cfee7e68bd514daf6f28c9c3bd Additional Hang Signature 2: 2046 Additional Hang Signature 3: 6e033f5af81f1af65827cf7e300f34a0 Additional Hang Signature 4: ec71 Additional Hang Signature 5: 1b2b64cfee7e68bd514daf6f28c9c3bd Additional Hang Signature 6: 2046 Additional Hang Signature 7: 6e033f5af81f1af65827cf7e300f34a0If If anyone has information on these situations let me know please.
  13. I just requested the fix for the third time using the same email address. Question : why would using a different email address make a difference ?
  14. I tried again but no response from Microsoft even though there should be. Anyone want to give any further advise ?
  15. Hi, Lately when I try to rename a document my document folder freezes up. Microsoft website has a HotFix 980382 that's suppose to fix this problem. I went on and requested a copy by giving them my email address. They said it would take about 15 minutes to send it. That was 24 hours ago -- no response !! Can any suggest an alternative fix ?