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About kelf

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  1. I have been a canaca customer for a long time. Recently I wanted to upgrade my plan and figured that they would have billed me correctly before with my Bronze 12 month. Turns out that even though the listed USD$4.95 * 12 for 12 months, plan, they also converted it to CAD for me at a rate of 1.2 (the rate is 1.07 at the time of the credit card transaction). When I asked their sales, they said their contract says it's a converstion rate of 1.2. Nowhere in their contract on their terms of use listed 1.2. I am going to contact Better business bureau if they don't fix this up. I don't know how many Canaca customers are being ripped off out there.