Hi all! it's my first post in this forum and maybe you can give me help. XP crashes randomly ,about once a week, and the error shown is 0x0000008e. i've been having this error for about a year so i can't discover if it's caused by a driver/software. this error appears sometimes not when i'm doing something in particular. i tried to: 1)run a test for RAM (memtest)2 times for 6 hours without errors 2)updated all the drivers (they were already updated however) 3)cleaned the dust inside and seen if there's was something wrong but couldn't find anything in the case however the problem is still here. at kaspersky's forum (i thought it could be the antivirus the problem) they analyzed some minidumps files but they only discovered that the cause was win32k.sys,very common problem. so they suggested to analyze the full dump file,but they weren't able to do that... can you help me in any way with these files? or can you suggest a site (is this the official microsoft forum?) where i can solve this issue? thanks for attention,bye PS: there are many interesting things here!good work!