Leigh.Wanstead

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About Leigh.Wanstead

  1. Do I have to backup my 1tb hard disk before I update the firm ware? Anyone failed using the update for 1tb sd15 firmware? TIA Regards Leigh
  2. May I ask if seagate checker says the hard disk not effected and if I follow the conclusion to continue using the hard disk and do have the hard drive broken later. Will any compenstation for this legal ground?
  3. My hard drive S/N:9QJONXXX not effected. What to do? I got firmware:SD15. I purchased around 6 months ago. It was running fine now. I disconnected the drive around two days ago. So I can not get the firmware from seagate???
  4. From reading the seagate forum, I think they can simply ignore your email whatever if they wish. Reading the post here, they deleted the post if not their taste on seagate forum. I don't want to be treated this way. Let's make it simple, I realy wish someone here post a url to the new firmware after next Tuesday if seagate release the firmware to save my time. I think that won't break any confidential contract/license and won't damage anyone. Regards Leigh I think that Telecom New Zealand still will charge me. I can not find landline term. The reference is for mobile phone. Reference: http://www.telecomroaming.co.nz/TermsConditions.aspx Anyway what is the point for Seagate to ask their customer to call them to get a free firmware? It just waste their resource and my time and money. They want to keep their support center's job? That is the only reason I can think of. I heard from tomshardware that seagate got their staff redunant before this hard drive's problem disclosed. My college told me that his hard drive was broken which is the exact model mentioned here and he personally sent back to the shop and waiting for Seagate's assessment and not get the drive back now. My understanding is that the good practise the shop should just simply swap a new hard drive for the customer. The shop should not let the customer waiting the hard drive for months. Stop whinging and just send an email to seagate via their website. I am in Australia, so it's not much different for either of us. What is the point of your colleague getting a new hard disk with the same firmware bug for the old one? It's up to Seagate to fix the problem, not the retail store.
  5. Why not get two cheap 500 gig laptop drives for the USB port and backup to that? Then you don't need 200 DVDs or blurays at 25gigs each You may understand that I should not trust any hard drive. I think dvd+r is far more safe bet than hard drive. blurays is far more dear than dvd+r. BTW, all I want now is a Western Digital 2tb, so I can copy everything to it from the 1tb seagate one. But 2tb is not available in New Zealand for now.
  6. I think that Telecom New Zealand still will charge me. I can not find landline term. The reference is for mobile phone. Reference: http://www.telecomroaming.co.nz/TermsConditions.aspx Anyway what is the point for Seagate to ask their customer to call them to get a free firmware? It just waste their resource and my time and money. They want to keep their support center's job? That is the only reason I can think of. I heard from tomshardware that seagate got their staff redunant before this hard drive's problem disclosed. My college told me that his hard drive was broken which is the exact model mentioned here and he personally sent back to the shop and waiting for Seagate's assessment and not get the drive back now. My understanding is that the good practise the shop should just simply swap a new hard drive for the customer. The shop should not let the customer waiting the hard drive for months.
  7. What about me living in New Zealand? Should I make a overseas phone call? Where is the seagate New Zealand's support phone call number? Can anyone posted their firmware update url on this thread to save me to rescue my hard drive quickly? It is so hard to backup nearly 1tb hard drive. It will require around 200 dvd+r disk and lots of time sitting in front of the pc to do backup. I am not against backup. Just I am lazey. I know it is bad. But I think it is ok. Thanks Regards Leigh
  8. For now, I just unplug the power supply and sata cable off the hard disk. I plan to wait a month to get a Western Digital 2tb hard disk and copy everything to the new one. Is this the safe way? Regards Leigh
  9. I don't want to make you troubles, but I have a similiar chipset (MCP56) and was affected at least by the 0MB-Bug... I can choose between IDE-mode, AHCI-mode (which is with NCQ) and RAID-mode (which was activated) in my NForce560-mainboards BIOS. I have been using the hard disk as IDE-mode for the last six months. May I ask will I be effected by this firmware issue? TIA Regards Leigh