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Hi, I have the same problem with a 500Gb 7200.11 external seagate HD. At first I thought that the problem might be at the interface part and not the drive (I had a similar problem in the past). So I opened my Seagate Freeagent case (a tough job!) and connected the drive directly to my motherboard. This is when I realised that the problem was actually with the drive itself, so after reading a lot of comments from people very angry with $eagate, and I ended up here and decided to try the solution suggested by gradius/fatlip/spell. My drive must have the BSY error (at least I think it does cause it is not recognized in Bios and the Victoria software shows the busy button always on) Could someone please post the photos, since they seem to be unavailable online? Thanks a lot guys for helping. Mail: email@example.com