Ok not panicking just getting frustrated. I cannot use the recovery partition because the drive was a total loss I was able to get the recovery files and some of the personal files off the drive using a Ubuntu LiveCD. The recovery partition was called "HDDRECOVERY" could I use that as the folder name in my recovery cd's? I am trying to create some recovery disk's for the person who owns this laptop so if this happens again I have them at hand. I used the command that was used in the firstt post on how to do this. My batch file command “ imagex /ref PREINST*.SWM /apply PREINST.SWM 1 C:\ ” I put it in a batch file created using notepad and called it "resettofactory.bat" I then put it and the SWM files into a folder called "factoryreset" Should I have just called the folder "HDDRecovery" and then another folder called zzimage?