Try pinning The Google Chrome shortcut after deleting it first from the following directory:- C:\Users\YourUserName\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu Thanks. That worked. I notice there are a whole bunch of other apps in that folder (perhaps a left over from trying other start menu replacements). Shall I just delete the lot and start over? Any ideas about why I can't pin microsoft office applications? Glad you got that working!!! I don't know if by Microsoft Applications, you mean Word, Excel, PowerPoint, etc., etc. - they are working for me. One little tip, any shortcut that usually fails can yet be dragged-and-dropped directly into the Start Orb - hope it works this way for you, too.