KB914642 install errors

[chris_mitchell63]

Since installing KB914642, my laptop (Dell Precision M65) crashes when connecting a low speed USB device. The install log follows. Any help would be appreciated.

Chris

[KB914642.log]

1.000: ================================================================================

1.000: 2007/07/12 15:01:14.281 (local)

1.046: c:\3f4aa4ccc6dc05c3f892cf6f21a375ee\update\update.exe (version 6.2.29.0)

1.046: Hotfix started with following command line: -n -q -z

2.125: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2

2.125: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2

2.125: DoInstallation: CleanPFR failed: 0x2

2.125: SetProductTypes: InfProductBuildType=BuildType.IP

2.125: SetAltOsLoaderPath: No section uses DirId 65701; done.

2.140: DoInstallation: FetchSourceURL for c:\3f4aa4ccc6dc05c3f892cf6f21a375ee\update\update_SP2QFE.inf failed

2.140: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB914642$

2.140: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102

2.140: BuildCabinetManifest: update.url absent

2.140: Starting AnalyzeComponents

2.140: AnalyzePhaseZero used 0 ticks

2.140: No c:\windows\INF\updtblk.inf file.

2.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

2.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102

2.140: Enumerating Devices of usb, GUID {36fc9e60-c465-11cf-8056-444553540000}

2.843: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27C8&SUBSYS_01C81028&REV_01\3&61AAA01&0&E8

3.203: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27C9&SUBSYS_01C81028&REV_01\3&61AAA01&0&E9

3.593: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27CA&SUBSYS_01C81028&REV_01\3&61AAA01&0&EA

4.265: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27CB&SUBSYS_01C81028&REV_01\3&61AAA01&0&EB

4.843: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27CC&SUBSYS_01C81028&REV_01\3&61AAA01&0&EF

6.546: SetupVerifyInfFile failed with error 0x490 for usbiods.inf of device USB\VID_0FC5&PID_1224\5&3526A5AA&0&2

6.640: SetupVerifyInfFile failed with error 0x490 for tosrfusb.inf of device USB\VID_413C&PID_8103\6&167BA4A8&0&3

6.859: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\tosrfusb.inf of device USB\VID_413C&PID_8103\6&167BA4A8&0&3

7.187: OEM file scan used 5047 ticks

7.250: AnalyzePhaseOne: used 5110 ticks

7.250: AnalyzeComponents: Hotpatch analysis disabled; skipping.

7.250: AnalyzeComponents: Hotpatching is disabled.

7.250: FindFirstFile c:\windows\$hf_mig$\*.*

7.328: KB914642 Setup encountered an error: The update.ver file is not correct.

7.406: KB914642 Setup encountered an error: The update.ver file is not correct.

7.421: KB914642 Setup encountered an error: The update.ver file is not correct.

7.421: KB914642 Setup encountered an error: The update.ver file is not correct.

7.437: AnalyzeForBranching used 0 ticks.

7.609: AnalyzePhaseTwo used 172 ticks

7.609: AnalyzePhaseThree used 0 ticks

7.609: AnalyzePhaseFive used 0 ticks

7.609: AnalyzePhaseSix used 0 ticks

7.609: AnalyzeComponents used 5469 ticks

7.609: Downloading 0 files

7.609: bPatchMode = FALSE

7.609: Inventory complete: ReturnStatus=0, 5469 ticks

7.609: Num Ticks for invent : 5469

7.640: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX40.tmp

7.656: Copied file: c:\windows\inf\branches.inf

28.140: Allocation size of drive C: is 4096 bytes, free space = 41753325568 bytes

28.140: Drive C: free 39819MB req: 6MB w/uninstall 0MB

28.140: CabinetBuild complete

28.140: Num Ticks for Cabinet build : 20531

28.140: DynamicStrings section not defined or empty.

28.140: FileInUse:: Detection disabled.

28.171: Registering Uninstall Program for -> KB914642, KB914642 , 0x0

28.171: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102

65.265: System Restore Point set.

65.453: PFE2: Not avoiding Per File Exceptions.

65.500: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB914642.cat with error 0x57

66.796: Copied file: C:\WINDOWS\system32\DRIVERS\usbhub.sys

66.812: Copied file: C:\WINDOWS\system32\DllCache\usbhub.sys

66.968: Copied file: C:\WINDOWS\Driver Cache\i386\usbhub.sys

67.078: DoInstallation: Installing assemblies with source root path: c:\3f4aa4ccc6dc05c3f892cf6f21a375ee\

67.078: Num Ticks for Copying files : 38938

67.093: Num Ticks for Reg update and deleting 0 size files : 15

67.093: DoInstallation: ApplyAdminSystemAclsRecursive for c:\windows\$hf_mig$\KB914642 failed; error=0x00000003

67.109: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.

67.109: DoInstallation: A reboot is required because RebootRequired=1 was specified in the inf.

67.109: IsRebootRequiredForFileQueue: c:\windows\system32\drivers\usbhub.sys was no-delay replaced; reboot is required.

67.109: DoInstallation: A reboot is required to complete the installation of one or more files.

67.109: In Function SetVolatileFlag, line 11789, RegOpenKeyEx failed with error 0x2

67.109: In Function SetVolatileFlag, line 11806, RegOpenKeyEx failed with error 0x2

67.109: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.

67.218: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

[RJARRRPCGP]

Can I say this? It's a KNOWN ISSUE BY ME!

The only solutions I found are:

1. Slipstream or integrate ALL of the hotfixes.

2. Use AutoPatcher.

Apparently, Microsoft won't admit that there's a major bug with Windows Update!

I'm NOT the only one with this problem!

I saw the dreaded "The update.ver file is not correct." error message on a Dell that I was working on and then I was forced to reinstall Internet Explorer 7 on that PC, probably because the installers of the hotfixes that I was required to reinstall replaced the Internet Explorer 7 files with Internet Explorer 6 files without warning!

The first symptom of the bug you're definitely a victim of, for most people, is that when you go back to the update site it lists the same updates!

Then when you check the logs, there's the dreaded "The update.ver file is not correct." error message!

With this bug, Windows Update WON'T give an error!

In fact, Windows Update claims the update was successful!

Mods or xper, please sticky this!

This is a major bug that I can't believe Microsoft didn't respond to!

Edited July 17, 2007 by RJARRRPCGP