[cucolinwin]

We are trying to install SP2 for Win Server 2003. Every time we get the error message indicated at the message title. I also downloaded the sp2 .exe file to run it manually and got:

"The Service Pack 2 h:\.....\i386\update\update.inf is not correct"

I also downloaded the .iso image and got the same error. I look at my event log:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{61738644-F196-11D0-9953-00C04FD919C1}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

I followed their advice, but still keep getting same error. thanks

[eyeball]

i know its stupid and basic but have you tried rebooting the server, checking all of the services are running and then trying it again?

p.s also temporarily disable Antivirus too might be a good idea
thanks

[cucolinwin]

I'm trying that at this moment...thanks. Will let you know the outcome.

[cucolinwin]

It failed again! Same error. I was reading around and took a look at my WindowsUpdate.log & svcpack.log files and found:

svcpack.log
The Service Pack 2 c:\windows\softwaredistribution\download\456b2012d88fef6ab6d7be85fa66de38\update\update.inf file is not correct.
13.454: Update.exe extended error code = 0xf00c

WindowsUpdate.log
524 11b0 DnldMgr * Queueing update for download handler request generation.
2007-08-07 13:10:22:109 524 11b0 DnldMgr Generating download request for update {47E1EACE-2A19-4EAF-B270-E7C04345134B}.102
2007-08-07 13:10:22:343 524 11b0 Handler Windows Patch download for UpdateId = {47E1EACE-2A19-4EAF-B270-E7C04345134B}: selected action is download express (delta).
2007-08-07 13:10:30:484 524 11b0 DnldMgr *********** DnldMgr: New download job [UpdateId = {47E1EACE-2A19-4EAF-B270-E7C04345134B}.102] ***********
2007-08-07 13:10:31:062 524 11b0 DnldMgr * BITS job initialized, JobId = {E328455D-0711-41E7-932F-D4EBBAED808F}
2007-08-07 13:10:31:359 524 11b0 DnldMgr * Downloading from http://au.download.windowsupdate.com/msdow...e25b8ce8690.psf to C:\WINDOWS\SoftwareDistribution\Download\9b4bd89aab1ddf9cb622da7589648f0f\download\WindowsServer2003-KB926122-x86-ENU.psf.blob (6 subranges).


I'm NOT sure what to do anymore. thanks

[eyeball]

what happens if you download the distributable package and run that? same thing?

[cluberti]

What happens if you grant the Network Service account local activation permissions on the following 2 DCOM components (if they exist):
- IIS Admin Service
- IIS WAMREG

You can see these by running "dcomcnfg", and browsing Component Services > Computers > My Computer > DCOM Config

[cucolinwin]

I still get:

The following Updates were not installed:

Windows Server 2003 Service Pack 2 (32-bit x86)

[gosh]

dl the full 200~ meg file and install it locally

-gosh

[eyeball]

Cluberti, how did you know that those 2 dcom components need those rights?

This post has been edited by eyeball: 07 August 2007 - 04:03 PM

[nmX.Memnoch]

My guess would be from the CLSID's mentioned.

[cluberti]

eyeball, on Aug 7 2007, 06:03 PM, said:

Cluberti, how did you know that those 2 dcom components need those rights?

nmX.Memnoch, on Aug 7 2007, 07:07 PM, said:

My guess would be from the CLSID's mentioned.

Every COM object has a CLSID. I mentioned both because they're generally intertwined, and when that message occurs one or both are missing permissions. I don't think it'll fix the SP2 not installing issue, but it'll fix the COM errors.

As to SP2 not installing, can the install be attempted in safe mode? Do we get the same results there, or does it work? I also second downloading the whole thing from the microsoft.com/downloads site, rather than trying to use the windows update binaries.

[eyeball]

Ok Cluberti, sorry to go on, but from those CLSID's mentioned in the windowsupdate.log you knew that they were those 2 paticular dcom components? or is there a reference somewhere that i can look to?
thanks

P.S cucolinwin let us know how your getting on with it

[RJARRRPCGP]

cucolinwin, on Aug 7 2007, 10:41 AM, said:

We are trying to install SP2 for Win Server 2003. Every time we get the error message indicated at the message title. I also downloaded the sp2 .exe file to run it manually and got:

"The Service Pack 2 h:\.....\i386\update\update.inf is not correct"

I also downloaded the .iso image and got the same error. I look at my event log:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{61738644-F196-11D0-9953-00C04FD919C1}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

I followed their advice, but still keep getting same error. thanks

Windows Update is broken and Microsoft seemingly refuses to admit it! Same overall type of error is known to occur when using Windows Update to apply hotfixes.

You're required to download them manually and install each one by hand in the order that the hotfixes post in the HFSLIP forum list them it or slipstream them and try again.

This post has been edited by RJARRRPCGP: 08 August 2007 - 08:07 AM

[cluberti]

Windows update is broken? Please explain...

[cucolinwin]

I tried to manually download the SP2 as I indicated in my first post. I'm still getting the same error:

"The Service Pack 2 h:\.....\i386\update\update.inf is not correct"

I was able to download and install other updates NOT SP2. What should be the next step? Is there a way to contact Microsoft about this issue? thanks

[eyeball]

i notice that the path you are using is H:\ can you run it from the C drive? and see if that helps?

[cucolinwin]

That is when I run it from the CD. I will copy the file to the C drive and let you know what happens

[nmX.Memnoch]

Just so we're clear on what eyeball is asking you to do...you need to extract the SP2 package and run update.exe manually. By default when you run a hotfix or service pack without extracting it, it automatically uses the (local) drive with the most available space. To extract the package, run this command:

WindowsServer2003-KB914961-SP2-x86-ENU.exe /X:C:\Srv03SP2

Once you do that then run this:

C:\Srv03SP2\update\update.exe

This post has been edited by nmX.Memnoch: 08 August 2007 - 11:18 AM

[cucolinwin]

I followed your steps and even got the Inspecting your system window and got to click 'Next' twice, but then I got again:

"The Service Pack2 c:\SP2\i366\update\update.inf file is not correct"

This is the head of that update.inf file: Not sure if this can help in any way. Thanks

[Version]
RebootRequired=1
Signature = "$Windows NT$"
LanguageType = %LangTypeValue%
NtBuildToUpdate = 3790
NtMajorVersionToUpdate = 5
NtMinorVersionToUpdate = 2
MaxNtBuildToUpdate = 3790
MaxNtMajorVersionToUpdate = 5
MaxNtMinorVersionToUpdate = 2
MinNtServicePackVersion = 0
MaxNtServicePackVersion = 512
ThisServicePackVersion = 512
CatalogFile = SP2.cat
ThisServicePackBuild=3959
AllowUpdateBuilds = 2725-2852, 3949-4000
CheckNonPEFileVersion = 1

[NonPEFiles.Inclusions]
ocmri.inf
reminst.inf

[Prerequisite]
condition=SingleOp,OnACPower.Section
condition = Singleop, CustomHalUnisysBlock.Section
condition = OrOp, CustomHalUniSysBlock.Section2
condition = Singleop, CustomHalStratusBlock.Section
condition = Singleop, CustomHalMarathonBlock.Section
condition = CompositeOp, OrOp, SpUpdSvcBlock.Section
condition = CompositeOp, Orop,MDSTC.Check.Disabled
condition = OrOp,Emulex.Driver.Compat.Check.Section
condition = OrOp,Qlogic.Driver.Compat.Check.Section
condition = OrOp,HotfixRefresh.Registry.Check.Section

[HotfixRefresh.Registry.Check.Section]
NotPresentOp = CheckReg,HKLM,SOFTWARE\Microsoft\Windows\CurrentVersion\Setup,HotfixRefreshRequired,0x00010001
NotEqualOp = CheckReg,HKLM,SOFTWARE\Microsoft\Windows\CurrentVersion\Setup,HotfixRefreshRequired,0x00010001,!=, 1
Display_String="%HOTFIX_REFRESH_REQUIRED%"

[Emulex.Driver.Compat.Check.Section]
NotPresentOp=CheckFileVer,Drivers.Files,elxsli2.sys
GreatOp=CheckFileVer,Drivers.Files,elxsli2.sys,>,5.2.22.8
Display_String="%EMULEX_FCPORT_DRIVER_CHECK_STRING%"

[Qlogic.Driver.Compat.Check.Section]
NotPresentOp=CheckFileVer,Drivers.Files,ql40xx.sys
GreatOrEqualOp=CheckFileVer,Drivers.Files,ql40xx.sys,>=,2.1.3.9
Display_String="%QLOGIC_ISCSI_DRIVER_CHECK_STRING%"

[MDSTC.Check.Disabled]
OrOp = MSDTC.Not.Disabled
OrOp = MSDTC.Not.Running
Display_String = %BlockMSDTC%

[MSDTC.Not.Disabled]
NotPresentOp = CheckReg, HKLM, SYSTEM\CurrentControlSet\Services\MSDTC,Start,0x1001
NotEqualOp = CheckReg, HKLM, SYSTEM\CurrentControlSet\Services\MSDTC,Start, 0x10001, != , 4

[MSDTC.Not.Running]
NotPresentOp = CheckService, MSDTC ;MSDTC Service
NotEqualOp = CheckService, MSDTC, !=, 1 ; Is MSDTC Service not running

[OnACPower.Section]
EqualOp=CheckCustom,,spcustom.dll,OnACPower,,"==", 1
Display_String=%NotOnACPowerMsg%

[CustomHalUniSysBlock.Section]
NotContainOp = CheckInternalName, System32.files, HAL.DLL, * , halcmpx.dll
Display_String = %HALBLOCK_STRING%

This post has been edited by cucolinwin: 08 August 2007 - 12:25 PM

[fizban2]

cluberti, on Aug 8 2007, 09:41 AM, said:

Windows update is broken? Please explain...

of course it is broke, didn't anyone tell you cluberti