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[Login Issue] Login Problem? Rate Topic: -----

#1 User is offline   xper 

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Posted 01 September 2007 - 01:54 PM

Problem:
You can't log In, page just reads "Welcome Guest" after each attempt to log
in, instead of "Logged in as: user name".

Solution:
Just delete your cookies and internet files
From Internet Explorer's Tool Bar, "Tools >> Internet Options >> Delete
Cookies..."

and:

"Tools >> Internet Options >> Delete Files..." (also check "Delete All
Offline Content"):

Close all open IE and restart.

Now you should be good to go.

Thanks to KD6AAJ.


#2 User is offline   mikesw 

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  Posted 09 September 2008 - 10:07 AM

Quote

From the begining!


The Problem:
a). one day, I couldn't log into www.msfn.org even though I used
a correct username and password. The MSFN homepage would say
"Welcome to MSFN mikesw!" and say I had some PM mail. However,
when I went to the Forum weblink, it would only show the guest
panel and not my user account panel. I could logout of MSFN
and then re-login using my correct username and password. But,
it kept showing me the guest login panel and the MSFN home page
said I was logged in.

Quote

My configuration:


a). Win xp pro sp2 with all the latest patches
b). IE6Sp1 browser with all the latest patches

What software I installed recently.
a). updated google toolbar from v4.0.1602.x to v5.2000.5344.
b). Not sure if the toolbar had an issue, I uninstalled v5.0.2000.5344
and left the IE browser with no google toolbar.

Quote

The Symptoms:


a). After uninstalling google toolbar v5.0.2000.5344 and trying to
go back to MSFN and login, I still got the guest panel login screen.
b). Emailed MSFN admin "xper" and he posted a sticky about login problems
which stated to delete all the cookies and browser cache. I even used
the latest version of CCleaner and none of this fixed the MSFN login
problem.
c). At this point I was clueless since I could login to google toolbar
helper, and my yahoo email account without problems.

Quote

Isolating the Problem:


a). In an attempt to isolate the problem, I deleted any google app on
my PC: Google updater, and google toolbar and check windows startup.

b). Next I searched my registry for anything with the word "google" and
deleted all key entries manually.

c). Next I rebooted the machine.

Quote

First solution:


a). After deleting the google key entries in the registry, I tried to
login into MSFN forums again. This time, I got my regular user
account panel instead of the guest panel.

b). Something in the registry pertaining to google was causing the problem.


Quote

Possibility One:


a). When one updates google software from one version to the next,
the google uninstaller didn't clean out all the registry entries entirely.

b). Secondly, sometimes I uninstall an older google toolbar version before
installing a new one. And, sometimes I just download and install a newer
version right over top of the older version without uninstalling the older
version.

c). Items (a) and/or (b) may have caused my registry to have leftover google keys
that even though I uninstalled any google app, it caused problems with logging
into MSFN. This may be why when I deleted manually all google key entries in
the registry it caused my login issues with MSFN to go away.

Quote

Performing Tests to see if Google toolbar is the cause:


a). Now with a clean registry and no google apps installed, I went to this
webpage to download and install google toolbar v5.0.2000.5344.

http://toolbar.googl...l/en/index.html

b). I then went to the MSFN website to login. When I did this I couldn't login
to MSFN's forum and kept getting the guest panel. Everytime I entered my
correct username and password, it would state my last login time and give
me the guest panel. However, if I went to the MSFN homepage it said,
"Welcome back mikesw!" and show me the number of PM mails I have.

c). Thus google toolbar v5.0.2000.5344 causes website login incompatibilities
such as with MSFN.org.


Quote

Performing tests with various ways to uninstall googletoolbar v5.0.2000.5344:


a). I used google toolbars own "uninstall' menu selection under the toolbars
wrench symbol.

b). After reinstalling google toolbar v5.0.2000.5344 again, I used
CCleaner's v2.11.636 tools selection to remove/uninstall the google toolbar.

c). After reinstalling google toolbar v5.0.2000.5344 again, I used
Microsofts control panel add/remove to uninstall the google toolbar.

Quote

Conclusion:


1). Regardless of the steps used as stated in items (a-c) above to uninstall the
google toolbar, the registry entries were deleted and the results were the
same. The only thing left still in the registry is entries to the defaultURL
and SearchURLs that google toolbar installed.

2). The registry entries were very clean, and I could then login into the
MSFN forums and get my user account panel and post this LONG POST for others!


3). Only use google toolbar v4.0.1602.x or earlier to get logged into MSFN forums
without problems.

4). For all of the above ways of uninstalling google toolbar, one must exit the
IE browser and re-enter after the uninstall before trying to login to the
MSFN forums, otherwise, it will remember the last settings and not let you
login to MSFN forums although the toolbar is uninstalled.


Quote

Now for the GOOD NEWS!

I'm BACK....... :)

Now for the other BAD News!



Does anybody know why the popup error message "An error occurred during install" happens
when I try to install google toolbar v5.0.2000.5344 on a Windows 2K Pro Sp4 with all the
patches after downloading the install executable from googles toolbar website?

Is this because the newest version of google toolbar doesn't support win 2K although they
say they do, but they may be using a newer version of the MSoft's Visual Studio such as 2008
that doesn't support this older OS? Therefore, the google toolbar may have been compiled with this newer
tool.


Quote

I look forward to reading about the LONG GORY details in your posts to this one to explain
why it happens....... :)

This post has been edited by mikesw: 10 September 2008 - 06:08 AM


#3 User is offline   Tarun 

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Posted 09 September 2008 - 11:19 AM

Just uninstall Google toolbar. You really shouldn't have any toolbars installed.

#4 User is offline   Nerwin 

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Posted 10 September 2008 - 06:50 AM

Yeah, No toolbars. It can make the browser slow and some websites doesn't like the Google Toolbar. Just a suggestion. Why go through all that work and just takes a minute to uninstall it :P

#5 User is offline   slatz 

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  Posted 03 October 2008 - 10:56 AM

Thanks for the heads up on this ... any plans to fix this in the future? I am a developer and rely on the pagerank feature quite often..

#6 User is offline   mikesw 

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Posted 03 October 2008 - 12:19 PM

Well the toolbar google help "somethings broken" is where I posted the info too.

I recently tried v5.0.2001.7574 and it still has the problem.

#7 User is offline   xper 

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Posted 18 July 2009 - 12:40 PM

IMPORTANT: Clear your cookies and temp. internet files.

This post has been edited by gamehead200: 23 July 2009 - 09:00 AM
Reason for edit: Added topic description.


#8 User is offline   MagicAndre1981 

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Posted 18 July 2009 - 01:52 PM

thanks for the fix, works now fine again :)

#9 User is offline   Fredledingue 

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Posted 19 July 2009 - 12:28 PM

I haven't been logged out today! Looks like it's fixed. Thanks!

#10 User is offline   Dude112 

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Posted 21 July 2009 - 01:52 AM

I hadnt ever had that problem (thankfully) on this site... (Now on some other sites i had from time to time)

Thanx XPER for keeping things in check!

#11 User is offline   beats 

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Posted 21 July 2009 - 02:52 AM

Sweet, it works as intended again. :)

#12 User is offline   johnhc 

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Posted 22 July 2009 - 06:04 PM

After noon today, I have been logged off multiple times. In some cases, clearing my cookies was enough but the last time required me to also clear the IE8 cache to be able to log back in. Thanks, John.

#13 User is offline   gamehead200 

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Posted 22 July 2009 - 06:27 PM

No problems here. I have noticed that browsing to msfn.org and not www.msfn.org results in having to log in again. Browsing to www.msfn.org is fine, though.

#14 User is offline   cluberti 

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Posted 22 July 2009 - 07:03 PM

Correct. If the problem continues after clearing your cache (and making sure you're always using www.msfn.org), please post back that you are still seeing failures. However, clearing cache (completely) and using www.msfn.org/board should keep the problem from recurring.

#15 User is offline   Maelstorm 

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Posted 23 July 2009 - 02:50 AM

Ok, I've seen the 2 or so threads about getting logged off, but this is a little different. I can log in and view posts, but when I try to search posts or start a new topic, I goto an error page that says that I am not logged in. When I try to log in again, my info is ignored and I remain logged out. I have to either restart the browser or clear my cookies to restore normal functionality. I'm using Mozilla Seamonkey 1.1.17 as my browser.

#16 User is offline   xper 

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Posted 23 July 2009 - 04:36 AM

I can't tell you because im not using FF. Only IE8. Perhaps someone with FF can help you.

#17 User is offline   beats 

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Posted 23 July 2009 - 05:23 AM

Seamonkey uses much of the Mozilla source code but it's not Firefox. Firefox 3.5.1 works fine.

#18 User is offline   gamehead200 

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Posted 23 July 2009 - 06:38 AM

FF 3.0.12 also working fine on Mac and Windows.

[ Threads merged. ]

#19 User is offline   -X- 

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Posted 23 July 2009 - 12:51 PM

I got one yesterday so I cleared my cache. I just got it a couple times in a row. Once I logged me out in a matter of seconds.

Edit: Using the latest FF.

This post has been edited by -X-: 23 July 2009 - 12:51 PM


#20 User is offline   ajua 

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Posted 25 July 2009 - 05:36 PM

I have clared my cache and using http://www.msfn.org/board/ but I have to log in everytime...

Using FF 3.5.1

I will try it with IE8 to see if this happens with it.

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