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Vista says "Key in use" after hardware change new graphics card, no more activation :( Rate Topic: -----

#1 User is offline   mx2k 

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Posted 22 January 2008 - 05:22 PM

Hello @ all,

got a problem, need a solution please :whistle:

ok, i got a new graphics card for my pc, inserted it and did a fresh install of my vista ultimate system builder edition.

when i want to activate it, it says the cd-key i entered is already in use and offers me to either enter another key or buy a new one. how ridiculous! and it just leaves me 3 days for activation.

in the past, i already reinstalled this vista several times (no hardware changes thou) and it always activated correctly.

so is there any fast and nice solution to this problem, should i call the microsoft hotline or am i supposed to buy a new license?

thanks
-markus


#2 User is offline   MagicAndre1981 

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Posted 22 January 2008 - 05:29 PM

this is a normal behavior. You have to phone the MS support

#3 User is offline   fizban2 

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Posted 23 January 2008 - 07:03 AM

cd-keys will no longer be able to activate more then a few times unless it is a MAC key (in which case you are getting X number of activations with that key)

#4 User is offline   cluberti 

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Posted 23 January 2008 - 08:30 PM

View Postmx2k, on Jan 22 2008, 06:22 PM, said:

so is there any fast and nice solution to this problem, should i call the microsoft hotline or am i supposed to buy a new license?

If it really is the same system with just a new video card, contact Microsoft and get them to free up your key (or give you a new one), and that should be fine. If the system is markedly different from the last install (like a new motherboard, hard drive, etc), you'll probably not get a new key from Microsoft and will need to buy a new license. Again, if it's just a video card replacement, contact Microsoft and get it cleared up.

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