dwatt Posted June 27, 2008 Share Posted June 27, 2008 Whenever I try to open a .snp file in Snapshot Viewer 11.0 (Access 2003 add-on) I get an error message that reads, "An error occurred while opening a Snapshot File."I have done the following:1. Re-installed Snapshot Viewer2. Updated my printer driver3. Updated Office 20034. Cleaned my registry5. Deleted my temp files, cookies, and temporary Internet filesAny ideas? Link to comment Share on other sites More sharing options...
Redbud Posted July 11, 2008 Share Posted July 11, 2008 I had this issue with a user here at work, and we tried many things, but eventually we found the only thing that worked was to change her default printer (she was printing to a deskjet, and we changed her default to a network laser printer).You mentioned changing print drivers -- do you have the option of trying a different printer? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now