Good afternoon to all!
What a day - and what a night tonight - "my girl", Hillary will be speaking, so I will have to make this brief - can't miss the show!!!
Okay, here is the deal...
"overcharging people" - Take a step back, in fact, quite a few...
From my point of view, it seems to me that you are
under-charging people! In fact, due to your market conditions there in Vancouver, Canada - you could not charge what I charge - I'm sorry for that.
Vancouver, Canada - while it is a beautiful place - is TOTALLY different than Chicago, the 3rd largest market in the United States - and the United States is Micro$oft's largest market.
I mean, do we really have to go here in detail? No, I don't think so - your smarter than that.
You cannot compare the two - or their Markets - and Market Forces declare the price charged.
Remember this? Post # 87:
Here's another one, straight off of NewEgg...
Motherboard : Foxconn P45A-S - $119.99
Processor : Intel E2180 - $69.99
Memory : 2GB OCZ DDR2-800 - $42.99
Video Card : EVGA 7200GS - $29.99
Total cost : $427.92
* plus State Tax and Shipping First Class from southern California? Not sure. + $25.00
and...
Acer 22" widescreen LCD monitor - $206
Microsoft comfort curve keyboard - $23
Logitech optical mouse - $14
Total Cost: $243.00
* plus State Tax and Shipping First Class from where? Not sure. + $25.00
and...
Samsung ML-1640 Laser Printer -$105
USB2.0 Device Cable A-B M/M 6FT - $9
* plus State Tax and Shipping First Class from where? Not sure. + $25.00
Total charge: $114.00
I'll take your $50.00 "handling charge"... (no other mark-ups or fees)
Plus Chicago City Sales Tax - yes - that's how it works - @11.25% - Welcome to the Big City!
* Using the "Big Calculator" I download as part of a Tune-Up to replace Micro$oft's default calculator...
Total Cost: $427.92 + $243.00 + $114.00 + $50.00 = $834.82
Chicago City Tax = $93.92
Shipping / State Tax = $75.00
Grand Total: $1003.74 - Minimum
Sorry guys, I checked out NewEgg's website - lots of cool stuff but it said nothing about omitting State Tax and Shipping Charges or its all included with the price.
I Quote:
This falls right in line with what I said $$$$$ - so why not go high-end? More Power, more speed, more storage, more Ram = more for the future! Your going to have to make payments anyways....
Acer? Crude, but okay, down here only the Chicago Public School System uses Acer - Not a big seller, I afraid. Brand name is what sells, for the most part - mainstream products, like Dell, HP, Apple.
Samsung Printer - Good choice, brand name, quality product, but it's not apples to apples -
The Dell 948 has everything you can imagine: Print, Fax, Copy, Scan, Memory Card Reader, Front USB Port, Front CF / MD Port - Print, Fax, Copy, Scan from Memory Card, Print Photos, Removable Storage, etc.
I didn't see any of these features on the Samsung Printer, I even went to Samsung's website. Good little printer if you want just that - a good little printer - fast too, right?
I'll say it again:
Everything you describe as "overcharging people" is in fact what
differenciates me from all others in my market - meaning that if you only do "step one and step two" and then give the system to the customer - great - but I do: step one, step two, step three, step four and step five - taking it to the next level - with a whole bunch of extras and a smile!
I Quote: "I sell my time, knowledge, experience - in a way so that the customer will ALWAYS remember me - this is what differenciates me from my competition in the marketplace."
"Always remember me" meaning:
Person #1: "Where did you find that cool program, what's it called: Spyware Terminator? Never heard of it." (* it doesn't matter the name of the program)
Person #2 (former customer): "Yeah - It's great, and freeware too. My computer guy, poolsharkzz, loaded up with my system (and trained me to use it properly) the last time I had a problem - my rig kept crashing and locking up, didn't know why - so I took it to him and not only did he fix the many problems, but gave it a tune-up, cleaned it, memory upgrade, optimized my internet connection (my downloads and page renderings are much faster now and my system zips right along and "feels" a whole lot better!) he fully updated it, downloaded a bunch of cool programs - especially ones for the kids, etc. - I didn't have to lift a finger with a 24 hour turn-around - all for $450 clams".
Person #1: "Wow! Maybe I should give him a call - that's different from my guy - he only charges me $50 bucks - but then, he doesn't do all that extra stuff either." Person #2 - "Sure, his number is on that red & yellow sticker located on the side of the case - he's usually around, ask for him."
It's set up that way. Amen
DigeratiPrime "Performance is an economic problem" - Yes, all around, I totally agree -
If you read later on in the posts, the OP said something to the effect that after he removed Norton he ran AVG and found 4 nasties - then after removing them, things went south with the system so then the OP mentioned about getting together with an "IT Person" and they were going to do a backup and then reinstall...
Which means that they would have reverted that system back to 2001 - back to pre-SP1 - and I am sorry - that system would not have left my shop until it was fully updated - and yes - tweaked!
By that point, if the OP was in my shop, I would have spell-out to him all the options, (like I said before) and gave him the choices.
Zxian - "Wow... so you'd take an employee's profit margin over customer satisfaction?"
Super Moderator or not - Stop acting like a fool - You know better - That's the way it done man! Sorry!
If you were to show the customer a reasonably priced system I have - using your numbers.
Wow!! - Check out Dell's website - the $$$$$ are not that far off - and 1 year's warranty and 1 year's phone support? Hmmmm....
Vista? - I'll save that for another post - but in the meantime - check this out:
http://www.askvg.com/sp1-failed-to-fix-sev...do-we-need-sp2/
And there are a whole bunch of other articles I've found, I just don't have the time tonight to list.
Bottom Line:
An auto-maker - any auto-maker - makes a model of car or truck and 1 in 150,000 "blow up" and "catch on fire" for no apparent reason - would you buy that model of car or truck?
Do we have to discuss recent events -
http://seattlepi.nws...tomatoes10.html
* Change "Tomatoes" to "Vista"...
Experience with Vista? - Yes, November 1st, 2007 - I bought my Wife a brand new system - I described it in my last post - minus 1 Gig Ram (2 Gig total with that rig) and two weeks later - I sent it back and told Dell to put XP Home on it - which they did - and I couldn't be happier!
I love it when a company puts out software in it's "Alpha Stage"! It's in it's "Beta Stage" today.
Grisoft made the same mistakes with their new AVG 8.0 - or do I have to link them posts too?
"every time they bring up a "problem", I show them a link or the fix" Please call or write Micro$oft and tell them - maybe you can help with SP2 - You're talking to the wrong guy.
I hate Mac - totally backwards - Mopar - but I geta kick out of their commercials!
SP1 was for Vista what SP2 was for XP. - Are you insane??? - XP SP2 was a complete re-write of the entire kernel for XP!! - meaning it should have been "tagged" as a whole new operating system!
Vista SP1 was put together to fix a bunch of bugs that really are not fixed yet.
Pinto. My Uncle used to race Pintos a few miles north in Union Grove, Wisconsin - Wrong place to go...
"but underneath..." - If you swap out the 4 speed, 4 banger, 4 barrel carb and dump in a 302 Boss, is it really still a Pinto? I mean, really, is it? How about a 351 Winzer? Been there, done that!
Okay... How about just unscrewing the butterfly screw that holds the air filter cover on, take that off, remove air filter housing, take your screw driver and turn that set screw on the 4 barrel carb to allow a little more gas & air mixture into the carb - and then "open up" the intake valves by removing the entire assembly for the air filter - what do you have now?
A Tweaked Pinto!!!!! VAROOM!
* Sounds a little like optimizing the internet connection, no? Let the bandwidth flow...
SP3 updates Believe it or not, I am finding a whole lot of systems with SP1 only on them - meaning they didn't update when it first was offered. Or updated since.
$325 for fixing front brakes? - Right in line with the industry standard for Chicago, IL...
* Which is the problem - thinking everything else in the world is like in your neck of the woods.
$150??? - If I caught a sales promo of some sort - not here in the Windy City - I am sorry, it seems that I live in a place where the cost of living is much higher that where you are at. Bummer....
* Hey, I'll let you in on a little secret - Market Forces decide the price here too!
"A happy customer" - I have plenty of those!
"quite a few people who disagree with your practices" Yes - "IT" People, that is...
And finally...
Now you're just resorting to personal insults and calling people stupid
1.) I NEVER called anyone stupid.
2.) I NEVER personally assaulted anyone.
3.) I didn't throw the first punch - or do we have to go back and - you guess it - read the posts?
4.) Sorry boys, you're dealing with a successful "Big City-Mouse" - I am sorry if I hurt your feelings!
5.) The only thing I chewed up and spat out was Vista - and that "Tweaking" was bad. Junk.
I gotta run, it's after 7:30pm - my girlfriend will be on....
Cheers!
poolsharkzz
This post has been edited by Poolsharkzz: 26 August 2008 - 06:44 PM