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Programs not installing on Vista Home Basic Rate Topic: -----

#1 User is offline   olobay 

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Posted 09 September 2008 - 09:47 AM

Hi,

I tried to install Ninja Trader last night. The setup.exe started running but then nothing happened. This morning I tried to install Microsoft Data Access Component version 2.8 which I downloaded from Microsoft but same thing. The .msi starts but then nothing happens. I am running Vista Home Basic on a Dell Vostro 1700 laptop 1.6 Core 2 Duo with 2gb RAM. I checked Event Viewer but I can't seem to find anything in there.

Thanks.


#2 User is offline   spacesurfer 

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Posted 09 September 2008 - 02:50 PM

Probably need to run it with admin privileges. Try right-clicking and do "run as administrator". are you using an administrator account?

#3 User is offline   olobay 

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Posted 09 September 2008 - 03:08 PM

Thanks spacesurfer but I tried that already without luck.

#4 User is offline   CoffeeFiend 

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Posted 09 September 2008 - 03:33 PM

They say it runs fine on Vista, and they even say "XP or Vista" in their requirements, so it's not a Vista issue. Try looking at the install log file to see what goes wrong.

#5 User is offline   olobay 

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Posted 09 September 2008 - 03:44 PM

I looked at Event Viewer but I couldn't find an error that was during the time I installed the programs.

#6 User is offline   Tripredacus 

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Posted 10 September 2008 - 08:59 AM

If they are infact .msi files, there should be a log for them under the source MSIInstaller, and it will write an event whether there was an error, or if it completed successfully.

Are you able to install other programs on the computer at all? Is it only MSI files that are not installing?

#7 User is offline   erpdude8 

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Posted 15 September 2008 - 05:54 PM

you may want to check with the Ninja Trader support forum site and post your installation problem there:
http://www.ninjatrad...om/vb/index.php

This post has been edited by erpdude8: 15 September 2008 - 05:58 PM


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