[dajuad]

In Win XP home, using IE 7, if I type the web site name, for example www.google.com, I'm told that the address is not valid. However if I type the IP address, I can load the page. There is no firewall and this occurs with two different routers and also if I use firefox. Also I can ping the IP address, I can't ping the name.

This post has been edited by dajuad: 12 September 2008 - 05:12 PM

[x-Shadow-x]

Your prefixes may be screwed up. Make a new text document and paste this in it, then save it as .reg instead of .txt. Run it after you have saved.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix]
@="http://"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

[PC_LOAD_LETTER]

the fix posted above would only work if you CAN ping the address but cannot browse to it. you likely have a DNS issue.

general DNS troubleshooting:

• Start - > Run -> cmd ->"ipconfig /flushdns"
  
• check your DNS settings in network properties
  
• if using a cable/DSL modem, reboot the modem (unless you know it work because its hooked to another working machine)
  
• if using a router, reboot the router (unless you know it work because its hooked to another working machine)
  
• Start - > Run -> cmd ->"ipconfig /release" (unless using a staticly assigned IP address)
  
• Start - > Run -> cmd ->"ipconfig /renew" (unless using a staticly assigned IP address)
  
• Start - > Run -> cmd ->"ipconfig /all" -> attempt to ping the DNS server shown (if any)

[dajuad]

Thanks but the registry prefixes were identical to your suggestions.

x-Shadow-x, on Sep 12 2008, 07:36 PM, said:

Your prefixes may be screwed up. Make a new text document and paste this in it, then save it as .reg instead of .txt. Run it after you have saved.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix]
@="http://"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL\Prefixes]
"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

[dajuad]

I ran the ipconfig commands but the problem still remains. The router and modem are being used by the same computer as I am using to communicate with you.

I just discovered the following:

I can reach certain sites like google or cnn.com but I can't reach sites like www.abe.com (when I type in the IP address). When I type in
74.200.26.21 (www.abe.com), the address bar reads "http://www.google.com/search?q=74.200.26.21&rls=com.microsoft:en-us:IE-Address....

In firefox type 74.200.26.21 instantly gives: http://www.abebooks.com/ but the screen says firefox can't find the server at www.abebooks.com

Dave

geek, on Sep 12 2008, 08:44 PM, said:

the fix posted above would only work if you CAN ping the address but cannot browse to it. you likely have a DNS issue.

general DNS troubleshooting:

• Start - > Run -> cmd ->"ipconfig /flushdns"
  
• check your DNS settings in network properties
  
• if using a cable/DSL modem, reboot the modem (unless you know it work because its hooked to another working machine)
  
• if using a router, reboot the router (unless you know it work because its hooked to another working machine)
  
• Start - > Run -> cmd ->"ipconfig /release" (unless using a staticly assigned IP address)
  
• Start - > Run -> cmd ->"ipconfig /renew" (unless using a staticly assigned IP address)
  
• Start - > Run -> cmd ->"ipconfig /all" -> attempt to ping the DNS server shown (if any)

[x-Shadow-x]

Do you have kaspersky as an antivirus/firewall? I have heard it does this.

This post has been edited by x-Shadow-x: 12 September 2008 - 09:37 PM

[dajuad]

no Kapersky, no firewall at all.
Is there any problem with having two WinXP systems on the same C drive.
I would like to partition the C drive but there are files at the end of the drive. Is there any free program that partitions and moves these files? This is a desperate move because this problem is not being resolved.

The Problem has been solved. I installed service pack 3 in protected mode and now it loads pages. Unforturnately this doesn't explain much.
Thanks for everyones' efforts

This post has been edited by dajuad: 14 September 2008 - 11:41 AM

[Kindovic]

try to reset internet explorer settings

[fizban2]

if you try and ping www.google.com what happens, verify that the DNS client service is running on the machine

[x-Shadow-x]

He has already fixed it.

dajuad, on Sep 12 2008, 09:06 PM, said:

The Problem has been solved. I installed service pack 3 in protected mode and now it loads pages. Unforturnately this doesn't explain much.
Thanks for everyones' efforts

[cluberti]

dajuad, on Sep 13 2008, 12:06 AM, said:

The Problem has been solved. I installed service pack 3 in protected mode and now it loads pages. Unforturnately this doesn't explain much.

Yes it does, you just don't realize it. By installing the SP, you just re-registered all of the .dll files in the product, and re-touched (and potentially repaired) any and all IE registry settings.

So yes, it does make sense that this fixes it.