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Zenskas

Seagate Barracuda 7200.11 Troubles

1,248 posts in this topic

Timebomb? Interesting conspiracy theory. Mine was purchased in Oct 2008, and failed on 24 December 2008. What about the rest??

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I bought mine on the 25th August 2008 and it died 4th January 2009

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Hmm... so it happens in Nov 08, Dec 08, Jan 09, anymore?

Edited by Death_Angel
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I purchased mine from ZZF on Sep 15th. Can't remember what day I got and installed them, but right now they are working and I'm trying to come up with the money to get just enough storage to create backups of the data on the drives. 3TB worth of space but probably only 500 to 600GB total used. Ugh.

I finally got more info from Seagate last night. SD15 is the most recent firmware for these drives and there is no knowledge of anyone working on a new firmware for any reason at all. The guy I talked to even works in the same office with AllenM (Seagate forum mod.) and said he hasn't mentioned anything about any unusual drive problems that need to be addressed. In other words, Seagate has been made aware of the problem, yet they are unaware of the problem. ***scratches head trying to figure out to justify to the wife spending more money on the computer***

P.S. Oh yeah, he had to put me on hold when I mentioned that Salvation Data already has a fix....

Edited by icefloe01
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Why don't we list down and see if we can spot a pattern? I tried starting this back in Sh*tgate forums but they deleted my post!

Let's see if we can spot any pattern here......

SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername

===========================================================

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

--> copy and paste this entire table and add in your entry here

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Thanks to poolcarpet for pointing me here :-) Not sure I'm technically savvy enough to try and resurrect my drive but I'm happy to post info that may help.

As I posted on the Seagate forum, thankfully I had an image on my old Maxtor drive from when I moved everything across to the 'cuda. Also had backups of data to an external drive. Only lost some recent email history really. My main worry in all this though is sending my drive back to Seagate with just about everything required for someone to steal my identity on it. Their FAQ says it will be wiped according to their "standard repair process" but are they really going to go to the bother of trying to access/wipe a drive that has died in this manner?

SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername

===========================================================

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

Edited by DaftMule
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I'm at a point where I wanna try some serial commands out, but afraid of wiping my precious data... shucks...

I'm considering going out to buy another 7200.11 500GB just to experiment with the commands.

And if I brick it, I'll just RMA it and get a new one. Just tell 'em that the drive was like that from the get go. Within a few days I'm sure they'll just give me a 1:1 replacement... hahaha! Question is, how many times are they gonna let me do it? :)

And once I'm through with it, that is assuming I really get to pull the data off, I'll zero fill the old drive, RMA it, and end up with 2 500GB drives, in which I'll put it in a RAID0 config and get up to 200MB/s transfer rate, which I'll just use as a temp drive for my vid and gfx editing, and oh yeah, games and unimportant stuff... sound like a good plan?

Or else, anybody have a drive with the LBA 0 problem, in which you don't want the data anymore? Or even a working spare drive?

If you can't already tell, I'm desperate... Heh...

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Posted by icefloe01:

"I purchased mine from ZZF on Sep 15th. Can't remember what day I got and installed them, but right now they are working and I'm trying to come up with the money to get just enough storage to create backups of the data on the drives. 3TB worth of space but probably only 500 to 600GB total used. Ugh.

I finally got more info from Seagate last night. SD15 is the most recent firmware for these drives and there is no knowledge of anyone working on a new firmware for any reason at all. The guy I talked to even works in the same office with AllenM (Seagate forum mod.) and said he hasn't mentioned anything about any unusual drive problems that need to be addressed. In other words, Seagate has been made aware of the problem, yet they are unaware of the problem. ***scratches head trying to figure out to justify to the wife spending more money on the computer***

P.S. Oh yeah, he had to put me on hold when I mentioned that Salvation Data already has a fix.... "

Once again that wretched AllenM!

Because my faulty drive only contained the OS I RMA-ed it some time ago and therefore I'm unable to provide you with the full data:

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

Edited by DerSnoezie
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I will posted tomorrow the complete information of my HDD (not in my possession today).

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Posted by icefloe01:

"I purchased mine from ZZF on Sep 15th. Can't remember what day I got and installed them, but right now they are working and I'm trying to come up with the money to get just enough storage to create backups of the data on the drives. 3TB worth of space but probably only 500 to 600GB total used. Ugh.

I finally got more info from Seagate last night. SD15 is the most recent firmware for these drives and there is no knowledge of anyone working on a new firmware for any reason at all. The guy I talked to even works in the same office with AllenM (Seagate forum mod.) and said he hasn't mentioned anything about any unusual drive problems that need to be addressed. In other words, Seagate has been made aware of the problem, yet they are unaware of the problem. ***scratches head trying to figure out to justify to the wife spending more money on the computer***

P.S. Oh yeah, he had to put me on hold when I mentioned that Salvation Data already has a fix.... "

Once again that wretched AllenM!

Because my faulty drive only contained the OS I RMA-ed it some time ago and therefore I'm unable to provide you with the full data:

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

we are on a series of 9QM

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Keep it going! We have 3 Dec failures, it will be really really suspicious if all our failures are within the same time frame....

Posted by icefloe01:

"I purchased mine from ZZF on Sep 15th. Can't remember what day I got and installed them, but right now they are working and I'm trying to come up with the money to get just enough storage to create backups of the data on the drives. 3TB worth of space but probably only 500 to 600GB total used. Ugh.

I finally got more info from Seagate last night. SD15 is the most recent firmware for these drives and there is no knowledge of anyone working on a new firmware for any reason at all. The guy I talked to even works in the same office with AllenM (Seagate forum mod.) and said he hasn't mentioned anything about any unusual drive problems that need to be addressed. In other words, Seagate has been made aware of the problem, yet they are unaware of the problem. ***scratches head trying to figure out to justify to the wife spending more money on the computer***

P.S. Oh yeah, he had to put me on hold when I mentioned that Salvation Data already has a fix.... "

Once again that wretched AllenM!

Because my faulty drive only contained the OS I RMA-ed it some time ago and therefore I'm unable to provide you with the full data:

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

we are on a series of 9QM

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here's mine, bought in late August and broken down in early November 2008. Product of Thailand.

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503:KRATSG:Aug2008:Nov2008:dskbrk

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Here's mine, bought on August 28th, 2008. Died on December 23rd, 2008. ¿KRATSG means Made in Thailand?

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503:KRATSG:Aug2008:Nov2008:dskbrk

9QM3RWHJ:ST3500320AS:9BX154-568:SD81:08464:KRATSG:Aug2008:23Dec2008:ToKuRo

Greetings from Chile.

ToKuRo.

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Hi all, my drive stopped being recognized by my P5Q-E's BIOS yesterday after a regular reboot, here's my drive info.

SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername

===========================================================

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503:KRATSG:Aug2008:Nov2008:dskbrk

9QM3RWHJ:ST3500320AS:9BX154-568:SD81:08464:KRATSG:Aug2008:23Dec2008:ToKuRo

9QM7KSQJ:ST3500320AS:9BX154-501:SD15:09134:KRATSG:28Oct2008:07Jan2009:jeroen__online

A different P/N, but no major deviations. I'm really hoping fatlip and pichi (and/or others?) can find the right commands to restore the drives, I think you guys are doing a fantastic job and I believe a lot of people are looking forward to a solution!

Edited by jeroen__online
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I found an explanation of the date codes. It's slightly confusing because they use a fiscal year instead of a calendar year. That's why you see an 09 on drives bought in '08. Text of the site where I found it:

================mail from Seagate===========================

Dear Mr. Vidonne,

Your interpretation of the Date Code is absolutely correct. We have also mentioned a few examples for your reference.

Please find the same mentioned below :-

Examples:

0051 means manufactured on the 1st day of the 5th week of the fiscal year 1999-2000

05131 means manufactured on the 1st day of the 13th week of the fiscal year 2004-05 (on the 25th of September 2004)

Please Note: The Fiscal Year begins on the 1st Saturday of July and the week runs from Saturday to Friday.

Paul Vidonne

Where I found it on nabble.com.

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I recently switched to an ASUS P5QL-PRO motherboard... what other MBs are you guys using?

SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername

===========================================================

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503:KRATSG:Aug2008:Nov2008:dskbrk

9QM3RWHJ:ST3500320AS:9BX154-568:SD81:08464:KRATSG:Aug2008:23Dec2008:ToKuRo

9QM7KSQJ:ST3500320AS:9BX154-501:SD15:09134:KRATSG:28Oct2008:07Jan2009:jeroen__online

9QM2MFS6:ST3500320AS:9BX154-303:SD15:08406:KRATSG:Jan2008:23Dec2008:quattro150

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Based on this, it means my hard disk was manufactured around :

09146 - 6th day of 14th week, which means around 16 or 17 Oct 2008.

But I purchased in on 28 October. It only takes 11 days for the hard disk to ship from Thailand factory to the store in Malaysia? Granted that Thailand and Malaysia are neighbouring countries, but still..... 11 days is pretty fast :)

And it looks like I hold the unwanted record of the latest manufactured drive to fail :(

I found an explanation of the date codes. It's slightly confusing because they use a fiscal year instead of a calendar year. That's why you see an 09 on drives bought in '08. Text of the site where I found it:

================mail from Seagate===========================

Dear Mr. Vidonne,

Your interpretation of the Date Code is absolutely correct. We have also mentioned a few examples for your reference.

Please find the same mentioned below :-

Examples:

0051 means manufactured on the 1st day of the 5th week of the fiscal year 1999-2000

05131 means manufactured on the 1st day of the 13th week of the fiscal year 2004-05 (on the 25th of September 2004)

Please Note: The Fiscal Year begins on the 1st Saturday of July and the week runs from Saturday to Friday.

Paul Vidonne

Where I found it on nabble.com.

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Mine's a HP Presario desktop. Motherboard is from ASUS as well, but not sold in stores (sort of OEM between Asus and HP I think).

I recently switched to an ASUS P5QL-PRO motherboard... what other MBs are you guys using?

SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername

===========================================================

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503:KRATSG:Aug2008:Nov2008:dskbrk

9QM3RWHJ:ST3500320AS:9BX154-568:SD81:08464:KRATSG:Aug2008:23Dec2008:ToKuRo

9QM7KSQJ:ST3500320AS:9BX154-501:SD15:09134:KRATSG:28Oct2008:07Jan2009:jeroen__online

9QM2MFS6:ST3500320AS:9BX154-303:SD15:08406:KRATSG:Jan2008:23Dec2008:quattro150

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Asus p5Q pro over here, for other specs see link:

http://forum.bouweenpc.nl/topic/6480

Mine's a HP Presario desktop. Motherboard is from ASUS as well, but not sold in stores (sort of OEM between Asus and HP I think).
I recently switched to an ASUS P5QL-PRO motherboard... what other MBs are you guys using?

SerialNumber:Model:P/N:Firmware:DateCode:SiteCode:PurchaseDate:FailedDate:USername

===========================================================

9QM7VZBP:ST3500320AS:9BX154-303:SD15:09146:KRATSG:Oct2008:24Dec2008:poolcarpet

9QM6X90B:ST3500320AS:9BX154-303:SD15:09115:KRATSG:Oct2008:28Dec2008:DaftMule

9QM6W2JE:ST3500320AS: - :SD15: - : - :5Dec2008:19Dec2008:DerSnoezie

9QM4G4PK:ST3500320AS:9BX154-303:SD15:08503:KRATSG:Aug2008:Nov2008:dskbrk

9QM3RWHJ:ST3500320AS:9BX154-568:SD81:08464:KRATSG:Aug2008:23Dec2008:ToKuRo

9QM7KSQJ:ST3500320AS:9BX154-501:SD15:09134:KRATSG:28Oct2008:07Jan2009:jeroen__online

9QM2MFS6:ST3500320AS:9BX154-303:SD15:08406:KRATSG:Jan2008:23Dec2008:quattro150

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Based on this, it means my hard disk was manufactured around :

09146 - 6th day of 14th week, which means around 16 or 17 Oct 2008.

Looks like that would be on 9 Oct 2008.

July 4-10 is the first week, so Sat October 4th is the start of the 14th week. Yeah, that's fast but as far as my 1TB drives are concerned, they were selling out about as fast as suppliers could get them in. So Seagate was probably packing them onto pallets as fast as possible....

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3 Asus's so far in the lot... doesn't look good... mine's using ICH10 southbridge... I believe all P5Q series are using that...

shucks... could it be an Intel chipset problem then?

But then again I also heard of people using nVidia chipsets facing this problem, so maybe not...

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I think this is a bug with the HDD firmware not the motherboad as mine is a GIGABYTE GA-EP45-DS4.

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