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Seagate Barracuda 7200.11 Troubles

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1247 replies to this topic

#451
Fuzzy_3D

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I know a lot of people are desperate to get their data back, but, just be careful who you send your drive to. You don't want to end up losing it forever.
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#452
DerSnoezie

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To all seagate barracuda 7200.11 SD15 (and other version) owners, either broken down (by "no detect in bios", 0GB reported disc size & "the click of death") or still functioning fine, who are reading this topic:

After multiple complaints that the 7200.11 fail & fine dataset was clogging up this main thread, I've decided to open a new topic on msfn dedicated to collecting the life history data of your seagate barracuda 7200.11 SD15 (and other firmware versions) drives.

Please register to the msfn forum and add your data to the list at the following topic (also located at msfn hardware hangout):

http://www.msfn.org/...howtopic=128514

Edited by DerSnoezie, 12 January 2009 - 01:54 PM.


#453
Hazor

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Hi. Since my HDD failed on January 09, 2009, I've been looking for solutions. After much searching I found the 7200.11 falling down thread on the Seagate forum, which prompted me to google more, through which I found this thread. I'll post my drive info in the other thread next time I shut down (booted from a 10? year old, 20GB Maxtor right now, lol. Still running just fine. :/). For now, I'll share that I know my serial starts with 9Q, that the firmware is SD15, and that it's the ST3500320AS model.

Just like the rest of you, I booted one day only to see that the BIOS couldn't find my HDD, on which I was running 5 different Linux installs, and which contained much data of varying importance. Fortunately, I learned a long time ago to make many back ups of data that I absolutely can't live without, so I didn't lose anything vital. That said, I'd be willing to volunteer my drive as a guinea pig for those working on solutions. After reading the whole thread (452 posts, whew) I'm about to start calling the local computer/electronics shops to see if they have any Serial->TTL cards. If none do, I'll grab one on ebay. My technical knowledge isn't that of a hardware engineer, but I built the computer this drive went into and I'm not afraid of using a command line terminal, so just tell me what to do.

Also, if anyone's still pondering whether it may be a virus, I can say with the utmost certainty that it's not. Combining the reports of Mac users and my fellow Linux users having this problem with my having not logged into Windows since I built this computer and installed the drive on Dec 02, there's no way a virus got to it. From my gathering, it's most definitely a problem with the firmware, which, from the data people have volunteered, appears to be the only major commonality (and if you've read the whole thread, you'll note that it's theorized that even the other listed versions are only minor revisions or just renamings of SD15).

I encourage those who bought their drives from online retailers to give detailed, negative reviews for it on the respective web pages, and for everyone to inform their acquaintances that this line of drives is defective, so that others might be warned about the problem and not have to go through the same trouble.

Lastly, thank you very much to Pichi and Fatlip, your efforts in seeking solutions to the problems we all have are greatly appreciated. And again, I'll gladly volunteer my HDD as a guinea pig for testing.

#454
dskbrk

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Seagate to lay off 10 percent and replace CEO Bill Watkins

#455
Lippy

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I too got burned by this 7200.11 epic fail. I shut my desktop down on Christmas Day, only to find out the next morning it had gone. The hard drive spins up like normal, but the HDD LED is just permanently lit, and it just locks up there on the motherboard splash screen. There are no strange smells coming from the hard drive, and to me it's almost certainly the firmware virus that seems to have infected so many of these hard drives. I tried connecting it externally through USB and there is no drive detected.

I'm not going to RMA it, if it means getting a refurbished hard drive with the same firmware which will probably crash out in another couple of months. I paid for a brand new hard drive, preferably a working one, so this is just outrageous to me. Instead I'm going to wait this out, hopefully there will be some kind of fix sooner or later. In the meantime I'm going to have to buy a replacement hard drive, which is obviously not going to be a Seagate. This is the last Seagate I'm owning. If this issue is so widespread they are going to lose so many customers over this. I've completely lost all respect for them.

My problem with Seagate is not that they had a bad batch, as it can happen. The problem is how they are dealing with it, or rather not dealing with it. Just ignoring it despite the problem being obviously there is like a slap in the face to the customers. So I'm going to return the favour and buy a replacement hard drive from a rival manufacturer instead so I can get out of this hell hole they have created. It's not ideal having to pay even more money to get the hard drive I wanted in the first place, but if it means getting one that works instead of having to put up with something which will brick itself every couple of months, it's worth it. I wouldn't be surprised if they deliberately coded the firmware to crash out like that. I suppose time will tell...

I guess that's my rant over. I must thank the people of these boards who are working on a way to fix this, and to keep all the information in one place. Hopefully justice will be done.

#456
MonStar

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after breaking it open the case revealed a ST3500320AS with firmware SD81 made in China
I attached it to my mainboard and voila, the bios didn't recognize the hdd
plugged back into the case it worked again.

I plugged the hdd in another controller and it was detected normally. So it is neither locked nor does it have the busy problem.
But now I won't use it anyway knowing it could fail anytime.

What!!?!?!?!! SD81 at last!!!! :blink: You're the first here that have the same firmware that I have!!!

Sorry ToKuRo, now you are alone again with your SD81

#457
SeaGAYBarracuTARD

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You are referring to this guy:

http://www.tomshardw...tect-bios-fixed

He has spend big bucks on a software hardware complex, which was already known to fix the problem.


Yep nothing new here...

That's exactly what he has done. Here is the email response I got from him below. He sounds like a nice guy and he might be able to fix some peoples problem for a reasonable price so he can recoup some of his expenses (600$ CND) by the sound of it.

If anyone is interested in contacting him about it please PM me and I can pass along his email.

I’m contacting you as requested from Seagate forums.

I was able to restore my drive with a kit called “HDD Doctor for Seagate”. Unfortunately this kit is rather expensive and it was a bit of a leap-of-faith when I ordered. I was so desperate for my data and after enough researching I felt this would be the last resort. I bought it from a Chinese company called Salvation Data for 600 dollars. The process is a bit complicated and I relied on their support for a few days to get it working. They are of course 12 hour time difference away and they don’t speak English fluently but eventually I got it working. With the repair kit I was able to reset the firmware BUSY status of my HDD and the drive (and data) was restored 100%. I didn’t have a need for a spare drive as the original drive was working to my satisfaction. If you have multiple Seagate drives I would consider getting the kit but if it’s just a single drive I can offer to unlock if for you at a fraction of the repair kit price.

Let me know!

Andy



#458
DerSnoezie

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If anyone is interested in contacting him about it please PM me and I can pass along his email.


Is this guy also from Canada? If so, this could be very convenient for some forum members.

edit.. Nevermind.. I need some sleep. Toronto it is.

Edited by DerSnoezie, 12 January 2009 - 05:54 PM.


#459
SeaGAYBarracuTARD

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Is this guy also from Canada? If so, this could be very convenient for some forum members.


Ya by the sound of it he's in Toronto ON Canada about 4 hours from me (Ottawa ON). So for me it wouldn't be to expensive to mail him my drive potentially. I'm going to get some more information I will keep you all posted if there's anything interesting.

#460
harwin

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I think not enough people are bugging seagate with this drives problem. I got this reply from the customer service

"At this time we are not aware of any issues with these drives. If the drive has failed and you can either call or go on line to take care of the warranty on the drive."

#461
newuser4

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Since I haven't seen the command list in this thread I'm copying it here:
F3 C>Q



Online ^A: Rev 0002.0000, Flash, DisplayFirmwareRev

Online ^B: Rev 0001.0000, Flash, GetThermistorTemperature

Online ^C: Rev 0001.0000, Flash, FirmwareReset

Online ^D: Rev 0001.0000, Flash, ToggleRwTracing

Online ^E: Rev 0001.0000, Flash, DisplayInterfaceConfig

Online ^F: Rev 0001.0000, Flash, DisplayInterfaceRdCacheInfo

Online ^I: Rev 0001.0000, Flash, DisplayControllerRegs

Online ^K: Rev 0001.0000, Flash, DisplayDstStatus

Online ^L: Rev 0003.0000, Flash, DisplaySignOnMsg

Online CR: Rev 0001.0000, Flash, Abort

Online ^N: Rev 0001.0000, Flash, ToggleRwTracing

Online ^P: Rev 0001.0000, Flash, ToggleDiagIdleMode

Online ^Q: Rev 0001.0000, Flash, ResumeInterfaceTask

Online ^R: Rev 0001.0000, Flash, EnableAsciiOnlineSerialPortMode

Online ^S: Rev 0001.0000, Flash, PauseInterfaceTask

Online ^T: Rev 0001.0000, Flash, EnableEslipSerialPortMode

Online ^U: Rev 0001.0000, Flash, DisplayCongen

Online ^V: Rev 0001.0000, Flash, ToggleInterfaceCmdEcho

Online ^W: Rev 0001.0000, Flash, RwStatsEnableAndInit

Online ^X: Rev 0001.0000, Flash, DisplayInterfaceAndRwCmdHistory

Online ^Y: Rev 0001.0000, Flash, DisplayDstStatus

Online ^Z: Rev 0001.0000, Flash, EnableAsciiDiagSerialPortMode

Online ESC: Rev 0001.0000, Flash, AbortLoopOrBatchFile

Online ^\: Rev 0001.0000, Flash, ToggleDebugDisplayEnable

Online !: Rev 0001.0000, Flash, DisplayRdChannelRegs

Online %: Rev 0001.0000, Flash, DisplayMuxStatus (Obsolete)

Online .: Rev 0001.0000, Flash, DisplayActiveStatus

Online;: Rev 0001.0000, Flash, DisplayMachineStatus (Obsolete)

Online <: Rev 0001.0000, Flash, DecRwScopeSync

Online >: Rev 0001.0000, Flash, IncRwScopeSync

Online : Rev 0001.0000, Flash, DisplayDiagBufferInfo

Online `: Rev 0001.0000, Flash, DisplayRwStats

Online : Rev 0001.0000, Flash, ToggleEibTracing

Online ~: Rev 0001.0000, Flash, DisplayInterfaceCmdState



All Levels CR: Rev 0001.0000, Flash, Abort

All Levels *: Rev 0001.0000, Overlay, SpecialBatchFileFunction, *[FuncId],[FuncParm0],[FuncParm1]

All Levels +: Rev 0001.0000, Flash, PeekMemoryByte, +[AddrHi],[AddrLo],[Opts]

All Levels -: Rev 0001.0000, Flash, PeekMemoryWord, -[AddrHi],[AddrLo],[Opts]

All Levels /: Rev 0001.0000, Flash, ChangeDiagLevel, /[Level]

All Levels =: Rev 0001.0000, Flash, PokeMemoryByte, =[AddrHi],[AddrLo],[Data],[Opts]

All Levels @: Rev 0001.0000, Overlay, BatchFileLabel, @[LabelNum]

All Levels A: Rev 0002.0000, Overlay, SetTestSpace, A[OptsOrParmSelect],[ParmValue],[AddrType]

All Levels L: Rev 0001.0000, Overlay, EnableLooping, L[Opts],[CountOrStopOnErrCode]

All Levels |: Rev 0001.0000, Overlay, BatchFileTerminator, |



Level 1 B: Rev 0001.0000, Overlay, BufferDisplay, B[DisplayBlk],[RefBlk],[NumBlks],[Opts],[SymBits]

Level 1 D: Rev 0001.0000, Flash, DisplayMemoryBlock, D[AddrHi],[AddrLo],[CompareValue],[NumBytes],[Opts]

Level 1 G: Rev 0001.0000, Overlay, GenericRwRequest, G[Parm0],[Parm1],[Parm2],...[Parm9]

Level 1 N: Rev 0001.0000, Overlay, SmartControl, N[SubCmd],[SubCmdParm0],[SubCmdParm1]

Level 1 S: Rev 0001.0000, Flash, EditProcessorMemoryByte, S[AddrHi],[AddrLo],[MemValue],[NumBytes],[Opts]

Level 1 U: Rev 0001.0000, Flash, EditBufferMemoryByte, U[AddrHi],[AddrLo],[MemValue],[NumBytes],[Opts]

Level 1 c: Rev 0001.0000, Overlay, BufferCompare, c[SrcBlk],[RefBlk],[NumBlks],[ContOnErr]

Level 1 e: Rev 0001.0000, Flash, SpinDownAndResetDrive, e[MsecDelay],[Opts]

Level 1 m: Rev 0001.0000, Flash, EditProcessorMemoryWord, m[AddrHi],[AddrLo],[MemValue],[NumBytes],[Opts]



Level 2 7: Rev 0001.0000, Overlay, WrVerifyChs, 7[Sec],[NumSecs],[WrBufBlk],[Opts]

Level 2 B: Rev 0001.0000, Overlay, BufferDisplay, B[DisplayBlk],[RefBlk],[NumBlks],[Opts],[SymBits]

Level 2 C: Rev 0001.0000, Overlay, BufferCopy, C[SrcBlk],[DestBlk],[NumBlks]

Level 2 E: Rev 0001.0000, Overlay, DisplayEditLog, E[LogNum],[ErrCodeOrSpecialFuncKey],[SpecialFunc]

Level 2 F: Rev 0001.0001, Overlay, Format, F[PSctr],[Action]

Level 2 H: Rev 0001.0000, Overlay, SelectHd, H[Hd],[SkType],[Options]

Level 2 I: Rev 0001.0000, Overlay, DisplayModifyAdaptiveParm, I[ParmValue],[GroupId],[ParmId],[P3],[P4],[P5],[P6],[UpdateOpts]

Level 2 K: Rev 0001.0000, Overlay, SetTrackingOffset, K[OffsetValue],[PersOrTempOpt],[UnitsOpt]

Level 2 M: Rev 0001.0000, Flash, SetDiagIdleMode, M[ModeSelect],[ModeMask],[ResetToPowerOn]

Level 2 O: Rev 0001.0000, Overlay, SeekFromCylToCyl, O[StartPhyCyl0],[StartPhyCyl1],[NumSkPairs],[NumSeconds],[Hd]

Level 2 P: Rev 0001.0000, Overlay, BufferSetPattern, P[PatternSelOrPatternLow],[PatternHi],[PatternBits],[Opts],[BlkNum],[NumBlks]

Level 2 Q: Rev 0001.0000, Overlay, WrRdRdChs, Q[Sec],[NumSecs],[DynamicSparingOpt],[PhyOpt],[Opts]

Level 2 R: Rev 0001.0000, Overlay, RdChs, R[Sec],[NumSecs],[DynamicSparingOpt],[PhyOpt],[Opts]

Level 2 S: Rev 0001.0001, Overlay, SkToLogCyl, S[Cyl],[Hd],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level 2 T: Rev 0001.0000, Overlay, MeasureThroughput, T[Opts],[MinSkew],[MaxSkew],[SkewStep]

Level 2 U: Rev 0001.0000, Flash, SpinUpDrive, U[HoldState],[Hd],[Cyl]

Level 2 V: Rev 0001.0000, Overlay, RdVerifyChs, V[Sec],[NumSecs],[CompareBlk],[Opts]

Level 2 W: Rev 0001.0000, Overlay, WrChs, W[Sec],[NumSecs],[DynamicSparingOpt],[PhyOpt],[Opts]

Level 2 X: Rev 0001.0000, Overlay, DisplayTrkSectorInfo, X[LogCyl],[Hd],[SysAreaOpt],[Opts],[RowsPerPage]

Level 2 Y: Rev 000A.0000, Overlay, SetDerpRetries, Y[Mode],[MaxRdRetries],[MaxWrtRetries],[OtcTLevel],[Options]

Level 2 Z: Rev 0001.0000, Flash, SpinDownDrive, Z

Level 2 c: Rev 0001.0000, Overlay, BufferCompare, c[SrcBlk],[RefBlk],[NumBlks],[ContOnErr]

Level 2 h: Rev 0001.0000, Overlay, XlatePhySec, h[Sec],[NumSecs]

Level 2 j: Rev 0002.0000, Overlay, RdWedge, j[WedgeAddr],[NumWedges],[NumSkipedWedges],[TranSize],[Opts],[RegAddr0],...,[RegAddr13]

Level 2 l: Rev 0001.0000, Overlay, XlateLogSec, q[Sec],[NumSecs]

Level 2 r: Rev 0001.0000, Overlay, RdLongOrSystemChs, r[LongSec],[LongSecsOrSysSec],[SysSecs],[LongPhySecOpt],[LongOpts],[SysOpts]

Level 2 s: Rev 0001.0000, Overlay, SkToPhyCyl, s[Cyl],[Hd],[ValidKey],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level 2 t: Rev 0001.0000, Overlay, XlateWedge, t[Wdg],[NumWdgs]

Level 2 u: Rev 0001.0000, Overlay, EnableDisableChannelPreampRegDisplay, u[EnableDisableOpt]

Level 2 v: Rev 0002.0000, Overlay, ConvertTrackPercentageToOffsetCount, v[Percentage]

Level 2 w: Rev 0001.0000, Overlay, WrLongOrSystemChs, w[LongSec],[LongSecsOrSysSec],[SysSecs],[LongPhySecOpt],,[SysOpts]

Level 2 x: Rev 0002.0000, Overlay, DisplayZoneInfo, x[Partition],[Hd],[Zone]

Level 2 y: Rev 0001.0000, Overlay, SetDerpRetryState, y[Type],[PathState],[RetryStateCnt],[LoopCnt1],[LoopCnt2]

Level 2 z: Rev 0002.0000, Overlay, WrWedge, z[WedgeAddr],[NumWedges],[NumSkipedWedges],[TranSize],[Opt],[RegAddr0],...,[RegAddr13]



Level 3 D: Rev 0001.0000, Overlay, MeasureSkAccessTime, D[SkLength],[SkType],[NumSks]

Level 3 E: Rev 0001.0000, Overlay, DisplayEditLog, E[LogNum],[ErrCodeOrSpecialFuncKey],[SpecialFunc]

Level 3 H: Rev 0001.0000, Overlay, SelectHd, H[Hd],[SkType],[Options]

Level 3 O: Rev 0001.0000, Overlay, SeekFromCylToCyl, O[StartPhyCyl0],[StartPhyCyl1],[NumSkPairs],[NumSeconds],[Hd]

Level 3 Q: Rev 0001.0000, Overlay, WrRdWrRdChs, Q[Sec],[NumSecs],[Opts]

Level 3 R: Rev 0001.0000, Overlay, ReadCurrentServoDestination, R

Level 3 S: Rev 0001.0001, Overlay, SkToLogCyl, S[Cyl],[Hd],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level 3 U: Rev 0001.0000, Flash, SpinUpDrive, U[HoldState],[Hd],[Cyl]

Level 3 V: Rev 0001.0000, Flash, RwPowerAsicReg, V[RegAddr],[RegValue],[WrOpt]

Level 3 Z: Rev 0001.0000, Flash, SpinDownDrive, Z

Level 3 f: Rev 0001.0000, Overlay, RealTimeServoTrace, f[SubCmd],[SubCmdParm0],[SubCmdParm1]

Level 3 p: Rev 0001.0000, Overlay, XlatePhySec, p[Sec],[NumSecs]

Level 3 q: Rev 0001.0000, Overlay, XlateLogSec, q[Sec],[NumSecs]

Level 3 s: Rev 0001.0000, Overlay, SkToPhyCyl, s[Cyl],[Hd],[ValidKey],[Offset],[OffsetUnitsOpt],[SkType],[Options]



Level 4 B: Rev 0001.0000, Overlay, EnableDisableRvff, B[NewRvffControlMode]

Level 4 D: Rev 0001.0000, Overlay, MeasureSkAccessTime, D[SkLength],[SkType],[NumSks]

Level 4 E: Rev 0001.0000, Overlay, DisplayEditLog, E[LogNum],[ErrCodeOrSpecialFuncKey],[SpecialFunc]

Level 4 H: Rev 0001.0000, Overlay, SelectHd, H[Hd],[SkType],[Options]

Level 4 K: Rev 0001.0000, Overlay, SetTrackingOffset, K[OffsetValue],[PersOrTempOpt],[UnitsOpt]

Level 4 O: Rev 0001.0000, Overlay, DisplayMicroJogForLogChs, O[LogCyl],[Hd],[Opts],[SysAreaOpt]

Level 4 S: Rev 0001.0001, Overlay, SkToLogCyl, S[Cyl],[Hd],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level 4 U: Rev 0001.0000, Overlay, ServoBatchTest, U[SubCmd],[SubCmdParm0],[SubCmdParm1],[SubCmdParm2]

Level 4 e: Rev 0001.0000, Overlay, EnableDisablePesOutput, e[PesLeftShiftCnt],[DisablePesOut]

Level 4 l: Rev 0001.0000, Overlay, ScanTrackForServoDefectsAndZap, l[RdPositionOpt]

Level 4 t: Rev 0001.0000, Overlay, DisplayModifyZapTable, t[EntryNum],[EntryValue]

Level 4 u: Rev 0001.0000, Overlay, SetSkSpeed, u[Opts],[SkSpeed]

Level 4 v: Rev 0001.0000, Overlay, ButterflySeekTest, v[StartPhyCyl0],[StartPhyCyl1],[NumSkPairs],[NumSeconds],[Hd]



Level 5 C: Rev 0001.0000, Overlay, GenericServoCmd, C[CmdNum],[Parm1],[Parm2],[Parm3],...[Parm7]

Level 5 D: Rev 0001.0000, Overlay, ReadUnlockDdrBuffer, B[OperateCode]

Level 5 G: Rev 0001.0000, Overlay, SelectServoController, G[Head],[Controller],[InputShift]

Level 5 R: Rev 0001.0000, Overlay, RdServoRamAtAddr, R[Addr],[NumBytes]

Level 5 S: Rev 0001.0000, Flash, EnterServoMatlabShell, S

Level 5 U: Rev 0001.0000, Overlay, EnableDisableServoUpdates, U[VcmDacUpdateOpt],[AToDUdateOpt]

Level 5 W: Rev 0001.0000, Overlay, WrServoRamAtAddr, W[Addr],[NumBytes],[Data]

Level 5 Z: Rev 0001.0000, Overlay, RdZapFromDiscToTable, Z

Level 5 d: Rev 0001.0000, Overlay, DisableEnableServoZap, d[ZapControlMode]

Level 5 i: Rev 0001.0000, Overlay, RdServoSymbolTableAtIndex, i[Index]

Level 5 r: Rev 0001.0000, Overlay, RdServoRamAtIndex, r[Index],[NumBytes],[ByteOffset]

Level 5 v: Rev 0000.0000, Overlay, GetServoVersion (Obsolete)

Level 5 w: Rev 0001.0000, Overlay, WrServoRamAtIndex, w[Index],[NumBytes],[Data],[ByteOffset]



Level 6 B: Rev 0001.0000, Overlay, RunBatchFile, B[BatchFileNum],[DisplayOpt]

Level 6 D: Rev 0001.0000, Overlay, DisplayBatchFile, D[BatchFileNum]

Level 6 E: Rev 0001.0000, Overlay, EnterBatchFile, E[BatchFileNum]



Level 7 B: Rev 0001.0000, Overlay, BufferDisplay, B[DisplayBlk],[RefBlk],[NumBlks],[Opts],[SymBits]

Level 7 C: Rev 0001.0000, Overlay, BufferCopy, C[SrcBlk],[DestBlk],[NumBlks]

Level 7 D: Rev 0001.0000, Overlay, DisplayTemperature, D,[DevSelect]

Level 7 E: Rev 0001.0000, Overlay, DisplayEditLog, E[LogNum],[ErrCodeOrSpecialFuncKey],[SpecialFunc]

Level 7 H: Rev 0001.0000, Overlay, SelectHd, H[Hd],[SkType],[Options]

Level 7 I: Rev 0001.0000, Overlay, DisplayModifyAdaptiveParm, I[ParmValue],[GroupId],[ParmId],[P3],[P4],[P5],[P6],[UpdateOpts]

Level 7 K: Rev 0001.0000, Overlay, SetTrackFormat, K[UserAreaTrkFormatType],[SysAreaTrkFormatType]

Level 7 P: Rev 0001.0000, Overlay, BufferSetPattern, P[PatternSelOrPatternLow],[PatternHi],[PatternBits],[Opts],[BlkNum],[NumBlks]

Level 7 Q: Rev 0001.0000, Overlay, WrRdRdChs, Q[Sec],[NumSecs],[DynamicSparingOpt],[PhyOpt],[Opts]

Level 7 R: Rev 0001.0000, Overlay, RdChs, R[Sec],[NumSecs],[DynamicSparingOpt],[PhyOpt],[Opts]

Level 7 S: Rev 0001.0001, Overlay, SkToLogCyl, S[Cyl],[Hd],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level 7 U: Rev 0001.0001, Overlay, ChannelTemperatureAdj, U[TweakTemperature],[Partition],[Hd],[Zone],[Opts]

Level 7 W: Rev 0001.0000, Overlay, WrChs, W[Sec],[NumSecs],[DynamicSparingOpt],[PhyOpt],[Opts]

Level 7 X: Rev 0001.0000, Overlay, DisplayPreampHdResistance, X

Level 7 Y: Rev 000A.0000, Overlay, SetDerpRetries, Y[Mode],[MaxRdRetries],[MaxWrtRetries],[OtcTLevel],[Options]

Level 7 Z: Rev 0001.0000, Flash, SpinDownDrive, Z

Level 7 b: Rev 0001.0000, Overlay, EraseTrk, b[AdjacentTrkCnt],[EraseCntPerTrk],[AcEraseOpt]

Level 7 c: Rev 0001.0000, Overlay, OffTrackCapability, c[Sec],[NumSecs],[SecIncrement],[Offset]

Level 7 h: Rev 0001.0000, Overlay, MarkMediaFlaw, f[PhyCyl],[Hd],[PhySec],[UndisturbedRadius],[EraseBandTrks],[PtrLen]

Level 7 i: Rev 0001.0000, Overlay, GenericRwRequest, i[Parm0],[Parm1],[Parm2],...[Parm9]

Level 7 m: Rev 0001.0001, Overlay, DOS, m[Flags],[StartLba],[EndLba],[MinCount]

Level 7 r: Rev 0001.0000, Overlay, RdNonVolatileAdaptiveParms, r[Opts]

Level 7 s: Rev 0001.0000, Flash, WrPeripheralReg, s[OpType],[RegAddr],[RegValue],[RegMask],[RegPagAddr]

Level 7 t: Rev 0001.0000, Flash, RdPeripheralReg, t[OpType],[RegAddr],[NumRegs],[RegMask],[RegPagAddr]

Level 7 u: Rev 0001.0000, Overlay, EnableDisableWrFault, u[Op]

Level 7 w: Rev 0001.0000, Overlay, WrNonVolatileAdaptiveParms, w[]

Level 7 x: Rev 0002.0000, Overlay, DisplayZoneInfo, x[Partition],[Hd],[Zone]

Level 7 y: Rev 0001.0000, Overlay, SetDerpRetryState, y[Type],[PathState],[RetryStateCnt],[LoopCnt1],[LoopCnt2]



Level 8 C: Rev 0001.0000, Overlay, ServoDiagSubCmds, C[SubCmd],[Parm0],[Parm1],[Parm2]

Level 8 R: Rev 0001.0000, Overlay, ReadCurrentServoDestination, R

Level 8 S: Rev 0001.0001, Overlay, SkToLogCyl, S[Cyl],[Hd],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level 8 U: Rev 0001.0000, Flash, SpinUpDrive, U[HoldState],[Hd],[Cyl]

Level 8 Z: Rev 0001.0000, Flash, SpinDownDrive, Z



Level 9 contains no valid commands



Level A C: Rev 0001.0000, Overlay, XlatePba, C[PbaHi],[PbaLow],[NumPbas]

Level A D: Rev 0001.0000, Overlay, XlateSfi, D[PhyCyl],[Hd],[Sfi],[NumSfis]

Level A E: Rev 0001.0000, Overlay, DisplayEditLog, E[LogNum],[ErrCodeOrSpecialFuncKey],[SpecialFunc]

Level A F: Rev 0001.0000, Overlay, XlateLba, F[LbaHi],[LbaLo],[SysAreaOpt],[NumLbas]

Level A M: Rev 0001.0000, Overlay, SetControllerTestPort, M[Port],[Value]

Level A P: Rev 0001.0000, Overlay, MergeAltListIntoSlipList, P

Level A Q: Rev 0001.0000, Overlay, WrRdRdLba, Q[Lba],[NumLbas],[Opts]

Level A R: Rev 0001.0000, Overlay, RdLba, R[Lba],[NumLbas],,[Opts]

Level A S: Rev 0001.0000, Overlay, SkToLba, S[LbaHi],[LbaLo],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level A W: Rev 0001.0000, Overlay, WrLba, W[Lba],[NumLbas],,[Opts]

Level A Y: Rev 000A.0000, Overlay, SetDerpRetries, Y[Mode],[MaxRdRetries],[MaxWrtRetries],[OtcTLevel],[Options]

Level A c: Rev 0001.0000, Overlay, XlateLllChs, c[Cyl],[Hd],[Sec],[SysAreaOpt],[NumSecs]

Level A d: Rev 0001.0000, Overlay, XlatePlpChs, d[Cyl],[Hd],[Sec],[NumSecs]

Level A f: Rev 0001.0000, Overlay, XlatePlpChw, f[Cyl],[Hd],[Wdg],[NumWdgs]

Level A l: Rev 0001.0000, Overlay, DisplayTrkInfo, l[LogCyl],[Hd],[SysAreaOpt],[Opts],[RowsPerPage]

Level A y: Rev 0001.0000, Overlay, SetDerpRetryState, y[Type],[PathState],[RetryStateCnt],[LoopCnt1],[LoopCnt2]



Level B contains no valid commands



Level C Q: Rev 0001.0000, Overlay, DisplayAsciiCmdInfo, Q[CmdLevel],[Cmd]

Level C T: Rev 0001.0000, Overlay, GoopPlot, T[Hd],[StartTrk],[EndTrk],[ECCLvl],[NoFrcSync]



Level D contains no valid commands



Level E B: Rev 0002.0000, Overlay, WrWedge, B[WedgeAddr],[NumWedges],[NumSkipedWedges],[TranSize],[Opt],[RegAddr0],...,[RegAddr13]

Level E C: Rev 0002.0000, Overlay, RdWedge, C[WedgeAddr],[NumWedges],[NumSkipedWedges],[TranSize],[Opts],[RegAddr0],...,[RegAddr13]

Level E m: Rev 0001.0000, Overlay, FastMseserMeasurement, m[]

Level E o: Rev 0001.0000, Overlay, FineRwOffset, o[NumAvgs],[TrkStepSize],[NumGuardTrks]

Level E w: Rev 0001.0000, Overlay, SlowWrChs, w[Sec],[NumSecs],[ConSec],[Skip],[UnitOfSkip]



Level F B: Rev 0001.0000, Overlay, BufferDisplay, B[DisplayBlk],[RefBlk],[NumBlks],[Opts],[SymBits]

Level F C: Rev 0001.0000, Overlay, BufferCopy, C[SrcBlk],[DestBlk],[NumBlks]

Level F D: Rev 0001.0000, Flash, DisplayMemoryBlock, D[AddrHi],[AddrLo],[CompareValue],[NumBytes],[Opts]

Level F P: Rev 0001.0000, Overlay, BufferSetPattern, P[PatternSelOrPatternLow],[PatternHi],[PatternBits],[Opts],[BlkNum],[NumBlks]

Level F U: Rev 0001.0000, Flash, SpinUpDrive, U[HoldState],[Hd],[Cyl]

Level F V: Rev 0001.0000, Overlay, BufferCompare, V[SrcBlk],[RefBlk],[NumBlks],[ContOnErr]

Level F Y: Rev 000A.0000, Overlay, SetDerpRetries, Y[Mode],[MaxRdRetries],[MaxWrtRetries],[OtcTLevel],[Options]

Level F Z: Rev 0001.0000, Flash, SpinDownDrive, Z

Level F b: Rev 0001.0000, Flash, SetBaudRate, b[BaudRate],[MsecDelay]

Level F r: Rev 0001.0000, Overlay, RdSystemChs, r[LogSec],[NumSecs],[Opts]

Level F s: Rev 0001.0000, Overlay, SkToPhyCyl, s[Cyl],[Hd],[ValidKey],[Offset],[OffsetUnitsOpt],[SkType],[Options]

Level F t: Rev 0001.0000, Flash, WrPeripheralReg, t[OpType],[RegAddr],[RegValue],[RegMask],[RegPagAddr]

Level F y: Rev 0001.0000, Overlay, SetDerpRetryState, y[Type],[PathState],[RetryStateCnt],[LoopCnt1],[LoopCnt2]

Level F z: Rev 0001.0000, Overlay, SataDebug, z[SubCmd],[Parm1],[Parm2],[Parm3]



Level G B: Rev 0001.0000, Overlay, FillCorrectionBuffer, B[StartAddr],[EndAddr],[Pattern],[Opts]

Level G C: Rev 0001.0000, Overlay, CopyCorrectionBuffer, C[SrcAddr],[DestAddr],[NumSyms]

Level G D: Rev 0001.0000, Overlay, DisplayCorrectionBuffer, D[StartAddr],[EndAddr],[CompareData]

Level G F: Rev 0001.0000, Overlay, FillSuperParityRam, F[StartAddr],[EndAddr],[Pattern]

Level G G: Rev 0001.0000, Overlay, DisplaySuperParityRam, G[StartAddr],[EndAddr]



Level H B: Rev 0001.0000, Overlay, BufferDisplay, B[DisplayBlk],[RefBlk],[NumBlks],[Opts],[SymBits]

Level H P: Rev 0001.0000, Overlay, BufferSetPattern, P[PatternSelOrPatternLow],[PatternHi],[PatternBits],[Opts],[BlkNum],[NumBlks]

Level H S: Rev 0001.0001, Overlay, SkToLogCyl, S[Cyl],[Hd],[Offset],[OffsetUnitsOpt],[SkType],[Options]



Level I S: Rev 0001.0000, Overlay, IntrinsicLogSk, S[Lba],[Offset],[Opts]

Level I l: Rev 0001.0000, Overlay, IntrinsicLockUnlock, l[Opts]

Level I s: Rev 0001.0000, Overlay, IntrinsicWrRdChannelReg, s[RegBank],[RegAddr],[Data]

Level I t: Rev 0001.0000, Overlay, IntrinsicRdRdChannelReg, t[RegBank],[RegAddr],[NumRegs]



Level L C: Rev 0001.0000, Overlay, CopyLogFile, C[SrcLog],[DestLog],[AppendOpt]

Level L D: Rev 0001.0000, Overlay, DisplayLogFile, D[Log],[ErrCode]

Level L E: Rev 0001.0000, Overlay, EnableDisableLogging, E[ErrLoggingOpt],[AsciiLoggingOpt],[RwStatsLoggingOpt]

Level L I: Rev 0001.0000, Overlay, DisplayLogFileInfo, I[Log]

Level L c: Rev 0001.0000, Overlay, CreateLogFile, c[Log],[LogType],[BufferOrDiskOpt],[NumBytes]

Level L d: Rev 0001.0000, Overlay, DeleteLogFile, d[Log]

Level L i: Rev 0001.0000, Overlay, InitLogFile, i[Log]



Level T B: Rev 0001.0000, Flash, SetBaudRate, B[BaudRate],[MsecDelay]

Level T E: Rev 0001.0000, Overlay, DisplayEditLog, E[LogNum],[ErrCodeOrSpecialFuncKey],[SpecialFunc]

Level T F: Rev 0001.0000, Overlay, SetCongenParmCmdHelpMsg, F[ValueRef],[Data],[ResetEnable]

Level T O: Rev 0001.0000, Overlay, SelectDataOutputMode, O[Mode],[VerboseOpts]

Level T P: Rev 0001.0000, Overlay, DownloadGenericFile, P[FileBytes]

Level T R: Rev 0001.0000, Overlay, RdNonVolatileAdaptiveParms, R[Opts]

Level T T: Rev 0001.0000, Overlay, OddEvenEncroachmentTest, T[strt tk],[end tk],[hd],[thrshold]

Level T V: Rev 0001.0000, Overlay, DisplayDefectLists, V[DefectListSelect],[Hd],[StartCyl],[NumCyls],[DisplaySummaryOpt]

Level T W: Rev 0001.0000, Overlay, WrNonVolatileAdaptiveParms, W[]

Level T [: Rev 0001.0000, Overlay, AsciiLogControl, [[LogFunction],[Log]

Level T i: Rev 0001.0000, Overlay, InitDefectList, i[DefectListSelect],[SaveListOpt],[ValidKey]

Level T m: Rev 0001.0000, Flash, FormatPartition, m[Partition],[FormatOpts],[DefectListOpts],[MaxWrRetryCnt],[MaxRdRetryCnt],[MaxEccTLevel],[MaxCertifyTrkRewrites],[ValidKey]

F3 C>
I don't know if it is the correct one or if it has any use for the problem here discussed, moderators can remove if it breaks forum rules.

Edited by newuser4, 13 January 2009 - 12:59 AM.


#462
sarahcoco

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Thx Pantera,

My HDD will go to Dresden this week !!

Gilles

#463
icefloe01

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I found another forum where someone is having the same issue: HDD Guru forum I posted a link to here with some extra information. So hopefully we'll have another drive to add to the list. In fact, I think I'll go PM the guy with the problem...

#464
DerSnoezie

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That is their standard awnser. Call centre employees have most likely been trained to give that reply to all customers who called in with this problem. When seagate employees publically admit there is a problem they're legally f*****. So that's why. Also check out the official seagate forum for complaints of more people who called seagate support and got the same awnser as you did..

I think not enough people are bugging seagate with this drives problem. I got this reply from the customer service

"At this time we are not aware of any issues with these drives. If the drive has failed and you can either call or go on line to take care of the warranty on the drive."


Edited by DerSnoezie, 13 January 2009 - 06:32 AM.


#465
DerSnoezie

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I don't know if it is the correct one or if it has any use for the problem here discussed, moderators can remove if it breaks forum rules.


Can anyone give a confirmation on the validity of these commands? Pichi perhaps?

Edited by DerSnoezie, 13 January 2009 - 06:32 AM.


#466
dskbrk

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I don't know if it is the correct one or if it has any use for the problem here discussed, moderators can remove if it breaks forum rules.


Can anyone give a confirmation on the validity of these commands? Pichi perhaps?



Seems to be just a list of diagnostic commands for Seagate drives, like the ones located here: http://files.hddguru.....0RS-232 Port/ (already posted many posts ago, i think)

The problem is still to know exactly which of these commands will unlock the drives from 0gb LBA.

#467
DerSnoezie

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Check out the following post on the seagate forums!


***Turribeach
Visitor
Posts: 4
Registered: 01-11-2009

Turribeach

Message 17 of 18

Viewed 9 times



OK BradC, let's stay in topic. What does Seagate has to stay about this drive (the other hundreds) that are not recognized by our BIOS? What should we do as users to solve the problem? What firmware should be apply or where do we get our money back for a clearly faulty product? When are you guys going to start addressing these issues honestly, responsibly and seriously?



Anyone with enough time to setup a website so that we can avoid "breaking" the Forum rules and discuss these issues between all the affected customers?

Anyone with contacts in mainstream media so that we can get them to do an article on this?
***



It seems that seagate moderators are doing a good job in preventing people to find their way over here..
So I send that guy a PM giving him google search instructions, since the link to this forum is also blocked in PM!!!


Edit: and I typed "****" in the PM which was automatically changed to "darn" :P
Edit: okay, I get the point now XD

It's a shame I haven't got time to PM them all..

Edited by DerSnoezie, 13 January 2009 - 07:22 AM.


#468
DerSnoezie

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Countries currently reported to have been affected by the seagate 7200.11 "plague" marked in red (including a few countries of forum members which did report the problem, but haven't contributed their data to the fail & fine dataset):

Posted Image

Edited by DerSnoezie, 21 January 2009 - 09:24 AM.


#469
dskbrk

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What do you think if I'll put a good 7200.11 into sleep in Windows, after the boot. Then swap the pcb on the faulty one and wake up it again?

(the second question is: am I becoming delirious? :w00t: )

#470
Ruddrage

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After my HDD failed to respond to any commands via the serial port I decided to RMA it; my supplier said that I should get a 7200.12 as they've been told to send all the 7200.11 back to Seagate :unsure:

I also just found this on the Inquirer Click Here

Edited by Ruddrage, 13 January 2009 - 09:54 AM.


#471
icefloe01

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I also just found this on the Inquirer Click Here


Heh, I was about post asking about the link, refreshed the page instead and you had already fixed it. LOL Very interesting article. Now if only it were worthy of 20/20 picking up on it and blasting Seagate publically WORLDWIDE.

#472
DerSnoezie

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That's great news! I hope more articles will follow soon. BTW I could't resist leaving a link to our little thread :P

I also just found this on the Inquirer Click Here


Heh, I was about post asking about the link, refreshed the page instead and you had already fixed it. LOL Very interesting article. Now if only it were worthy of 20/20 picking up on it and blasting Seagate publically WORLDWIDE.



#473
fuzzby

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Oops, I posted a reply to the wrong message I think. I'll repost in here:

Excellent idea moving the forums off of Seagate and I was so happy to see the Inquirer article. Anyways would like to report that I had the exact same issue with my ST31000AS with SD15 from Thailand. Would not detect on boot. Using a repair kit I purchased online (not cheap!) I was able to connect to the drive through a special serial connection that I did not recognize in my 15+ years of PC experience. With the included software I was able to clear the BSY (busy) lock on the HDD and also the 0GB detect issue. Full functionality was restored and the data intact. The kit was expensive so if the data is not valuable then I recommend RMAing it in.
I've been hit with many requests from ppl online to unbrick their drives so if you want to mail it to me that's an option I'm providing. I'm located in Toronto, Canada. I'm in no way a professional recoverer nor am I looking to profiteer heavily from this. I lost 800GB from this Seagate defect and was pretty p***ed realmad.gif I'd imagine I'm not alone.

Rule#1 - Always back up!
Rule#2 - Always back up! (This is a backup to Rule#1)

#474
DerSnoezie

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Thanks! Unfortunately seagate moderators do a darn good job preventing people from finding this thread. They blocked out all possibilties on their forum to link to this thread and alter or even delete our posts! We do have some small scale promotion going on at several forums, but for as yet we haven't got the resources to reach the bulk of neglected seagate customers.

Oops, I posted a reply to the wrong message I think. I'll repost in here:

Excellent idea moving the forums off of Seagate and I was so happy to see the Inquirer article. Anyways would like to report that I had the exact same issue with my ST31000AS with SD15 from Thailand. Would not detect on boot. Using a repair kit I purchased online (not cheap!) I was able to connect to the drive through a special serial connection that I did not recognize in my 15+ years of PC experience. With the included software I was able to clear the BSY (busy) lock on the HDD and also the 0GB detect issue. Full functionality was restored and the data intact. The kit was expensive so if the data is not valuable then I recommend RMAing it in.
I've been hit with many requests from ppl online to unbrick their drives so if you want to mail it to me that's an option I'm providing. I'm located in Toronto, Canada. I'm in no way a professional recoverer nor am I looking to profiteer heavily from this. I lost 800GB from this Seagate defect and was pretty p***ed realmad.gif I'd imagine I'm not alone.

Rule#1 - Always back up!
Rule#2 - Always back up! (This is a backup to Rule#1)



#475
cengizhan

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Countries currently reported to have been affected by the seagate 7200.11 "plague" marked in red (including a few countries of forum members which did report the problem, but haven't contributed their data to the fail & fine dataset):

Posted Image


Please add Turkey to this map. I know about 20 failures mostly 500gb and 1000gb products. I have 3 of them and they are always making clicking noise. That means they will fail too.




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