[doogledongle]

Alrighty. So I see there is some new developments with this issue and seagate. What exactly should I be doing here to upgrade my firmware?
Should I ignore it due to it being the sd1a firmware?

What's the deal here. I keep reading "don't do this" and "seagate is a buncha tards" all over the place.
Thrown me a bone here.

Lets get some clear instructions and advice.

[drewlsvern]

doogledongle, on Jan 19 2009, 01:11 PM, said:

Alrighty. So I see there is some new developments with this issue and seagate. What exactly should I be doing here to upgrade my firmware?
Should I ignore it due to it being the sd1a firmware?

What's the deal here. I keep reading "don't do this" and "seagate is a buncha tards" all over the place.
Thrown me a bone here.

Lets get some clear instructions and advice.

From my experience I've tried the ISO image they released on several machines and I always get the same error...'Drive not detected, ST3500320AS expected'.

I would recommend waiting until Seagate releases a firmware/utility that is actually compatible with our drives, as I know most people aren't having success with the currently released firmware.

[Jackie78]

Hello,

I have noticed that my SMART value 05 - Reallocated Sector Count is increasing, although my drive is brand new, firmware CC1H, is it a reason to worry? Heres what it looks like:

HD Tune: ST31500341AS Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 118 99 6 171292852 Ok
(03) Spin Up Time 100 100 0 0 Ok
(04) Start/Stop Count 100 100 20 7 Ok
(05) Reallocated Sector Count 100 100 36 3 Ok
(07) Seek Error Rate 60 60 30 1076572 Ok
(09) Power On Hours Count 100 100 0 112 Ok
(0A) Spin Retry Count 100 100 97 0 Ok
(0C) Power Cycle Count 100 100 20 7 Ok
(B8) (unknown attribute) 100 100 99 0 Ok
(BB) (unknown attribute) 100 100 0 0 Ok
(BC) (unknown attribute) 100 100 0 0 Ok
(BD) (unknown attribute) 99 99 0 1 Ok
(BE) Airflow Temperature 60 59 45 672399400 Ok
(C2) Temperature 40 41 0 40 Ok
(C3) Hardware ECC Recovered 55 41 0 171292852 Ok
(C5) Current Pending Sector 100 100 0 0 Ok
(C6) Offline Uncorrectable 100 100 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok
(F0) Head Flying Hours 100 253 0 112 Ok
(F1) (unknown attribute) 100 253 0 -12255735 Ok
(F2) (unknown attribute) 100 253 0 -174337236 Ok

Power On Time : 112
Health Status : Ok

This post has been edited by Jackie78: 19 January 2009 - 12:55 PM

[gvsyn]

sieve-x, on Jan 19 2009, 01:57 PM, said:

A few years ago Maxtor (and Quantum) were plagued by translation and firmware corruption
issues and they didn't learn from it (Maxtor was acquired by Seagate) ? Maybe some of their
their employees were trying to warrant their jobs by closing their eyes for this issue...

Amusingly, I've got a few maxtor drives from before they were brought out by seagate..... a few have seagate ASICs on them

[JackDaniels]

Jackie, I think you should back up your data hurry. Reallocated Sector Count >0 usually means that the drive is going to Valhalla.

[frallanfree]

The firmware fix isnt working for any of my drives that is affected only get "error cant find the drive" when i use the bootable utility.

My drives is below:

New (working):
Serial Number: 6QM0BQ61
Model Number: ST3500320AS
Firmware Revision: SD15

Old (not working):
Serial Number: 9QM603KL
Model Number: ST3500320AS
Firmware Revision: SD15

So i wonder when is the firmware fix going to work on everybody that has SD15 firmware and is affected???

D**n those seagate

This post has been edited by frallanfree: 19 January 2009 - 02:10 PM

[Gradius2]

killerB, on Jan 19 2009, 03:30 AM, said:

I'm curious... Ready but size is 0GB. => Update firmware to SD1A => will Harddisk repair?

Unfortunately SD1A isn't new at all, I got that a week ago on hdguru.

As far I know, SD1A also have issues, just like SD15.

Gradius

[Gradius2]

ciobi, on Jan 19 2009, 05:17 AM, said:

Well, now they recommend everybody with SD15, SD16, SD17, SD18, SD19, or AD14 to upgrade to SD1A, so there's no point in having a S/N check tool. I think they all may exhibit the problem; it's just that the drives made in Thailand with SD15 during some period of time are significantly more likely than the others to run into this issue. Is the SD15 firmware for drives made in Thailand different from the SD15 for those made in China? I kind of doubt it, and I think the reason drives made in Thailand failed a lot more than those made in China because of slight mechanical differences in the parts used. IIRC, there are several bricked drives that were made in China. If that is true, all drives will fail under the "right" circumstances, so it makes sense to change the firmware for all of them. I guess they first wanted to limit the scope of the issue by using the S/N check tool, but then changed their minds (either gave up or perhaps it's better for PR.)

I see no point about SD1A, it was also reported as a buggy firmware.

Gradius

[Gradius2]

After checking the HDs with HD Tune, under Info I get no cache information (buffer) at all on newer drives.

I have 2x1TB with CC1F (buffer appears as n/a).

On all other HDs (olders), even Seagate brand, the buffer shows correctly.

They say CC aren't not affect, but I'm very scared, because it could means the old cache bug is still there !

Gradius

This post has been edited by Gradius2: 19 January 2009 - 02:55 PM

[cengizhan]

I think the only way left for us is to leave seagate forever after these stupid firmware and support issues.

[cunyat]

cdturri, on Jan 19 2009, 07:33 AM, said:

It's in a hidden part, but if you try booting with it you will get the FW update program loaded automatically. Give it a try and you will see. Don't expect the FW update to work though as no one has been able to update their drives so far.

As you said , with the iso it said to me that drive not detected

I've seen today that 4 drives that I received last week are Barracuda GT in front of the normal barracuda, anybody knows the difference? (firm is also sd15)

[Gradius2]

cunyat, on Jan 19 2009, 06:13 PM, said:

As you said , with the iso it said to me that drive not detected

I've seen today that 4 drives that I received last week are Barracuda GT in front of the normal barracuda, anybody knows the difference? (firm is also sd15)

GT stand for Great Trash

But shhh tell nobody, that awesome TM is for a few.

After all this, no more Seagates to me, for life (not even for free).

Gradius

[cunyat]

Gradius2, on Jan 19 2009, 04:18 PM, said:

cunyat, on Jan 19 2009, 06:13 PM, said:

As you said , with the iso it said to me that drive not detected

I've seen today that 4 drives that I received last week are Barracuda GT in front of the normal barracuda, anybody knows the difference? (firm is also sd15)

GT stand for Great Trash

But shhh tell nobody, that awesome TM is for a few.

After all this, no more Seagates to me, for life (not even for free).

Gradius

nice!

Althought on our shop no more seagates too , will give try in some time but until 6 month we will go with western + samsung I think.

[Karlston]

An update update has been released as of Jan 19, 2008 3:15PM CST (whatever the heck CST is, probably a US time zone known only to them)...

http://seagate.custkb.com/seagate/crm/self...sp?DocId=207951

Recognises -303 part numbers

[cunyat]

Karlston, on Jan 19 2009, 06:24 PM, said:

An update update has been released as of Jan 19, 2008 3:15PM CST (whatever the heck CST is, probably a US time zone known only to them)...

http://seagate.custkb.com/seagate/crm/self...sp?DocId=207951

Recognises -303 part numbers

nice will give a try tomorrow

Althought the bad ones will not be recovered with the firmware ? or yes?




PD: sorry for my bad english , not my native language and I usually only read in it so my writing sucks a little ^_^

This post has been edited by cunyat: 19 January 2009 - 05:44 PM

[cdturri]

Karlston, on Jan 19 2009, 11:24 PM, said:

An update update has been released as of Jan 19, 2008 3:15PM CST (whatever the heck CST is, probably a US time zone known only to them)...

http://seagate.custkb.com/seagate/crm/self...sp?DocId=207951

Recognises -303 part numbers

CST is Central Standard Time, which is GMT -0600. So that means the new ISO file was updated at 9:15PM GMT (UTC).

[SpXuxu]

cunyat, on Jan 19 2009, 08:18 PM, said:

Gradius2, on Jan 19 2009, 04:18 PM, said:

cunyat, on Jan 19 2009, 06:13 PM, said:

As you said , with the iso it said to me that drive not detected

I've seen today that 4 drives that I received last week are Barracuda GT in front of the normal barracuda, anybody knows the difference? (firm is also sd15)

GT stand for Great Trash

But shhh tell nobody, that awesome TM is for a few.

After all this, no more Seagates to me, for life (not even for free).

Gradius

nice!

Althought on our shop no more seagates too , will give try in some time but until 6 month we will go with western + samsung I think.

Hi guys
I'm new here, but i've been following this thread (and others related to Seagate SD15) since last friday.
You are my heroes now.

Well, i have just one question.
Is everybody telling what is going on to all people you know ?
I mean, i think every single Seagate (and potential future) customer must know the truth about this company.
Cause, i can be wrong, but every article (not discussion lists) i've read about 7200.11 failure puts Seagate as the good guys saving the day, when it is not the situation we are facing as disappointed customers.

[cdturri]

They have anounced a new firmware for the 1.5 TB as well, but it hasn't been released yet. See http://seagate.custkb.com/seagate/crm/self...sp?DocId=207957

[cdturri]

Users of the 500 GB drive be aware of possible RAID issues after the new FW update:

http://forums.seagate.com/stx/board/messag...message.id=5654

[Gradius2]

SpXuxu, on Jan 19 2009, 08:48 PM, said:

Hi guys
I'm new here, but i've been following this thread (and others related to Seagate SD15) since last friday.
You are my heroes now.

Well, i have just one question.
Is everybody telling what is going on to all people you know ?
I mean, i think every single Seagate (and potential future) customer must know the truth about this company.
Cause, i can be wrong, but every article (not discussion lists) i've read about 7200.11 failure puts Seagate as the good guys saving the day, when it is not the situation we are facing as disappointed customers.

The probably true behind all this crappy issue:

Seagate Technology To Shed Almost 3,000 Jobs; Announces Officer Change-DJ
Wednesday, 14 Jan 2009 02:22pm EST

Dow Jones reported that Seagate Technology said it would cut about 6% of its worldwide workforce and lower the salaries of its top officers by as much as 25% as part of a restructuring plan. The Company also replaced Chief Executive Bill Watkins and President Dave Wickersham with company Board Chairman Stephen Luczo. Seagate said the job cuts announced were included in the 10% U.S. layoff figure. The Company says about 2,950 workers will be laid off in total.

So is confirmed (at least to me), it's a sabotage from some those Seagate workers (now losing his job).

This issue (SD15) is there since around June or July 2008. SD11 has a lot issues too, worst than SD15 and its was released early.

Source:
http://www.reuters.com/finance/stocks/keyD...2200&rpc=66

Gradius