[donnerzusel]

Hi everybody, sorry, I've been busy the last days.

Gradius2, on Jan 20 2009, 12:33 AM, said:

Hey donnerzusel, I have the solution.
Your drive is a ST31000340AS with SD15, and now it have a AD14, right?

Congrats, Gradius2! I found the update on the Seagate website, burned it at slowest speed possible, booted the PC and attached the drive after the POST.
The Firmware SD1A-Disc boots up, and if I let it try to detect the drive, the computer hangs and messages like "invalid opcode" appear on the screen,
so it seems that I'm not able to flash my drive with the new firmware.

When I try to flash, I unplug every drive (because the BIOS hangs after recognizing the faulty ST31000340AS - is this the BSY-error?) and restart the computer to re-plug the ST31000 just after the POST. Strange thing: The AD14-Update-Boot-CD (which was recommended by a Seagate employee) does recognize the drive and is able to flash it again with AD14, which is not what I want. So I'm waiting again on Seagate to fix the fixed firmware. ;-)

Thanks for reading.

Greets, donnerzusel

[qdr]

1:9QM2JG0B:ST3500320AS:9BX154-303:SD15:08385:2008-12-01:KRATSG:2008-05-12:2008-12-01:RETAIL: qdr: Kazakhstan: F/K: WinXPx86
2:9QM81RSX:ST3500320AS:9BX154-303:SD15:09155:2009-01-10:KRATSG:2008-12-05:2009-01-10:RETAIL: qdr: Kazakhstan: F/K: WinXPx86

[DerSnoezie]

Thanks for the new entries! Kazakhstan has been added to the 7200.11 "plague" map.

Edit: Issues reported from Kazakhstan appear to be not directly related to our main problem, therefore Kazakhstan is removed from the map.

This post has been edited by DerSnoezie: 21 January 2009 - 09:19 AM

[JRD393]

Here's mine that croaked during bootup last night. Not only undetectable by bios, it prevented detection of my good 2nd drive until disconnected.

5QJ0YAG8:ST31000340AS:9BX158-303:SD15:09115:??:WUXISG:2008-11-20:2009-01-19:OEM:JRD393:USA:(no detect in bios):XP Pro:Corsair 650W

[qdr]

DerSnoezie do you think, adding info about MB chipset could be a good Idea? I mean, there a lot of discussions on the internet about Nvidia Nforce4 chipset drivers making HDD's corrupt their MFT + when you run Zero Assumption Recovery 8.3 it tells you, that Nvidia IDE drivers are know to make problems in case of an intensive usage. I myself have a Gigabyte GA-8NSLI, it uses Nforce 4.

This post has been edited by qdr: 21 January 2009 - 02:05 AM

[cdturri]

Seagate has now "silently" updated the KB 207931:

http://seagate.custkb.com/seagate/crm/self...sp?DocId=207931

"...manufactured through December 2008." instead of "...manufactured in December 2008."

We knew that already!

[prezburs]

Ok, so I tried contacting Seagate, but they are not answering their emails.

Then I tried the chat thingy where a guy tried to send me a firmware update for a drive which is not recognized in BIOS, and he then gave me a phone number to call a manager in the US which will be probably quite expensive for me since I am from the UK.

Nevermind that, the interesting thing was that he wasn't aware that Seagate is offering free data recovery which is strange.

Did somebody have a different experience with them?

[PrOdiGy1]

in terms of the phone number, if it is a 1.800 number you can ring it via skype for no charge. if not then you will probably end up with quite a big phone bill....

[prezburs]

This is the number: 00.800.4732.4283, would it be still free with skype?

This post has been edited by prezburs: 21 January 2009 - 06:10 AM

[PrOdiGy1]

yes that should be free. it is the one i called for hours and didnt get charged. in skype just call "+18007324283"

actually i just noticed the numbers are slightly different. are you sure the one you gave in your post is correct? because it is not recognised. looks like there is an extra 4 in there

This post has been edited by PrOdiGy1: 21 January 2009 - 06:33 AM

[prezburs]

I dunno, the guy gave me that number, but I am going to try the number you said you called.

BTW, what did they tell you when you talked to them? Did they offer free data recovery?

[DerSnoezie]

qdr, on Jan 21 2009, 07:19 AM, said:

DerSnoezie do you think, adding info about MB chipset could be a good Idea? I mean, there a lot of discussions on the internet about Nvidia Nforce4 chipset drivers making HDD's corrupt their MFT + when you run Zero Assumption Recovery 8.3 it tells you, that Nvidia IDE drivers are know to make problems in case of an intensive usage. I myself have a Gigabyte GA-8NSLI, it uses Nforce 4.

Hi GDR, the dataset is dedicated to specific problems (stated in my first post) with 7200.11 drives. However, if you would like to start a new topic based on this list concerning the particular issue you mentioned above, feel free to do so. Maybe you could PM members who provided an entry and ask if they will also add information about their chipset.

This post has been edited by DerSnoezie: 21 January 2009 - 09:25 AM

[mahk]

I got my replacement disk following my RMA request sent in on january, 3rd. And guess:

ST3500320AS with Firmware SD15

i'll connect it to see how it behaves...

This post has been edited by mahk: 21 January 2009 - 12:19 PM

[winicjusz]

Hi there,

Another one from Poland:

9QM6****:ST3500320AS:9BX154-303:SD15:09105:KRATSG:2008-11-07:N/A:OEM:winicjusz:Poland:fine:Vista x64 Business:BeQuiet 450W

Still fine, but I'm feeling like sitting on time-bomb... And for f. sake their FW SD1A from sunday/monday doesn't work at all with -303 Part N°. Greets for all holders of f. up HDD from Seagate. Let's keep it cool.

This post has been edited by winicjusz: 21 January 2009 - 12:31 PM

[Gradius2]

Few people reported CC1F as buggy too on Seagate forum.

Perhaps this is why they don't mention CC1F, only CC1G and up.

And I have 2x1TB fw CC1F (sigh!).

Oh, and they are talking about 7200.13 already!

(7200.12 was reported buggy too)

This post has been edited by Gradius2: 21 January 2009 - 01:21 PM

[jasonatepaint]

I have 8 Seagate HDDs that fall under this "issue". Fortunately, they are all still working. Because of that I have NO intention on powering down the server until I get a fresh back-up of all data... so because of that, I don't have all the information you requested. I'll give you what I have so maybe it can help someone.

I run all 8 drives on the 3Ware 9650SE-8LPML controller as 2 RAID-5 arrays on WinXP x64. The ST3750330AS drives were purchased/installed in March 08. The ST31000340AS drives were purchased/installed in Nov 08. All 8 drives were OEM bare drive and purchased thru ZipZoomFly.com.

ARRAY 0
Model ST3750330AS | Firmware SD15
0 3QK0****
1 3QK0****
2 3QK0****
3 3QK0****

ARRAY 1
Model ST31000340AS | Firmware SD15
4 5QJ0****
5 5QJ1****
6 6QJ0****
7 5QJ1****

I've written Seagate, but I'm guessing I won't hear anything from them anytime soon. I prefer matching HDD in a RAID... who the hell would ever consider this to be an issue that escapes QA? Yeah, a RAID array on these drives scare the hell outta me at the moment.

I chose Seagate years back for my old PATA IDE RAID mainly because they had a great price and had a 5 year warranty. That array (6 x 400gb RAID-5) is still up and running after 4+ years w/zero issue. That's why I chose Seagate when I built my new file/media server.

Now I feel like I gotta tip-toe around the server until I get these drives replaced.


Jason

[Gradius2]

SD1A has been released, 1st impression:

- Better reading speed (more stable)
- Better writing speed (more stable)
- Burst rate went from 82.4MB/sec to 89.9MB/sec (much better)
- Access time from 12.4ms to 12.3ms now (no changes)

No problems so far.

Tested on 4 (four) ST3750330AS [750GB] (originally: SD15, now with SD1A).

This post has been edited by Gradius2: 22 January 2009 - 03:23 PM

[oldabelincoln]

The current firmware download for the ST31000340AS has no firmware!

Using WinISO or WInRAR shows that the firmware download, MooseDT-SD1A-3D4D-16-32MB.ISO, has 2 files - DriveDetect.exe and README.txt

??

[CheshireCat]

oldabelincoln, on Jan 23 2009, 10:25 AM, said:

The current firmware download for the ST31000340AS has no firmware!

Using WinISO or WInRAR shows that the firmware download, MooseDT-SD1A-3D4D-16-32MB.ISO, has 2 files - DriveDetect.exe and README.txt

??

You were really close
If you go one step further and extract the boot sector from the iso (no help from winrar here), you will get 1.42mb *.bif file that contains freedos and seagate firmware.

[winicjusz]

oldabelincoln, on Jan 23 2009, 09:25 AM, said:

The current firmware download for the ST31000340AS has no firmware!

Using WinISO or WInRAR shows that the firmware download, MooseDT-SD1A-3D4D-16-32MB.ISO, has 2 files - DriveDetect.exe and README.txt

??

You should burn it on cd (or even dvd) with some burning software as iso - it will burn as bootable cd (dvd) and then boot up from it and...
follow intructions.