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Gradius2

The Solution for Seagate 7200.11 HDDs

4,858 posts in this topic

I finally got my HDD working again!

Great news, Nc1224! :thumbup

Don't forget to make a note of this:

In case of success, DON'T EVEN THINK to consider the unbricked hard disk as "FULLY WORKING" and avoid backing up the DATA (the drive has failed, and like all HD's will fail - again - sooner or later).

Greetz,

Peter.

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I ordered me a new Western Digital HD today and will keep the Seagate for useless stuff as 2nd HD.

Still, i dont know how to thank this forum and especially this thread that helped me getting my data back.

Short Summary of my Story so far:

-Bought a CA-42 China Cable as i dont have any computer with an RS-232 Port and it seemed quite convenient.

-CA-42 Clone didnt work out because lack of knowledge on my side or the cable itself

-Bought a USB-TTL Converter online (2 endless days + 14 Euros for me)

1. Soldered TX/RX Cables to the Converter

2. Tried the "Loop" test in Hyperterminal = perfect, i see the echo

3. Connected the TX/RX to the HD, pressed Ctrl+Z = nothing

4. Swapped TX/RX connections, pressed Ctrl+Z = Nothing

5. Learned that i also have to connect the GRND Cable from the USB->TTL converter to the HD

6. Connection is now working, i can communicate with the HD after Ctrl+Z

7. As the Power cables of the HD are quite short, i had to place HD in an upright position. What i did, was dismounting the Controller from the HD and fixed it back with only 1 Screw.

What I thought: When the moment comes and the frog jumps into the water (german phrase), means to pull the cardboard, i simply press the controller to the HD to make contact which should be sufficient. But i was wrong! After pulling the cardboard, pressing the Controller to the HD, trying to spin up the HD the Board was getting ridicously hot (i nearly burned my fingers) and the HD was making the Clicking Sound of Death. FCUCK FCUCK FCUCK! Hyperterminal displayed several error messages, Read/Write Errors/Errorcodes etc. Power off...

8. Took a deep breath.

9. Read along in the forums and learned that nearly every Screw on the Controller is a Ground connection. If the Screws are not in Place, the Drive Motor does not have enough Power for a full pull and fall back contiunally which is causing the clicking noise (Very simplified).

10. The Frog jumps again, i pulled the cardboard, holded the PCB in place, fixed ALL screws back in place, spinned up the Motor + all additional commands and FCUCK YEAH it`s alive!

My Solution out of this process:

RTFM! (First Post etc.)

And again: THANK YOU FOLKS!

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My Solution out of this process:

RTFM! (First Post etc.)

I'm not the kind of person that says "I told you so", but I told you so :whistle:

And again: THANK YOU FOLKS!

:thumbup

Don't forget us in your will :angel

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Finally got this to work. I tried 2 Nokia CA-42 cables and one "PC USB to RS232 Module Based TTL FTDI FT232BM/BL Chip", all without success.

Just got a "Serial Converter USB 2.0 To TTL UART 6PIN Module CP2102", which worked flawlessly. I followed the instructions and had no issues whatsoever. My drive is once again alive after 2 months of trying!

I highly recommend the device I used: Serial Converter USB 2.0 To TTL UART 6PIN Module CP2102. All I had to do was connect RX and TX and it worked perfectly!

Awesome!

Edited by bigleg
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keep the good news flowing. Congrats bigleg!

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Now that I've fixed my drive, I'm looking for the firmware update. The drive came out of a Lacie, so Seagate says they won't help me (ridiculous). Lacie hasn't responded yet.

Does anyone have the firmware update for my drive? Its information: ST3500620AS, firmware LC11.

I would greatly appreciate getting a copy of this so I don't have to deal with either company's customer service.

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I'm succesfully with serial cable siemens c55/m55 with no error..!I can see my data back..perfectly.!

Thank's MSFN

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I'm looking for the firmware update.

[...]

Its information: ST3500620AS, firmware LC11.

According to Seagate's website, the latest firmware for an ST3500620AS is also version SD1A,

so I guess you can safely flash it with that version, but don't blame me when things go wrong

if you do decide to try it before getting feedback from LaCie... :angel

I'm succesfully with serial cable siemens c55/m55 with no error..!I can see my data back..perfectly.!

That's great to hear, pennox! :thumbup

Did you have to perform specific actions to get this cable to work?

Maybe you can sum up a little list of things to do, in case other people also want to use this

type of cable.

Greetz,

Peter.

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Hi

I was wondering if anyone can help me

i'm trying to connect with hyperterminal and im getting the error "Unable to open Com3. Please check your port settings"

any reason why im getting this? and the fix??

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I'm looking for the firmware update.

[...]

Its information: ST3500620AS, firmware LC11.

According to Seagate's website, the latest firmware for an ST3500620AS is also version SD1A,

so I guess you can safely flash it with that version, but don't blame me when things go wrong

if you do decide to try it before getting feedback from LaCie... :angel

I'm succesfully with serial cable siemens c55/m55 with no error..!I can see my data back..perfectly.!

That's great to hear, pennox! :thumbup

Did you have to perform specific actions to get this cable to work?

Maybe you can sum up a little list of things to do, in case other people also want to use this

type of cable.

Greetz,

Peter.

OK' I'll show to others,how it's work.!

for the first u just need serial cable sie c55/m55 this already to use,no modification require or no power 3.3v,2.7v,5v because it's built in power from rs232 chip on this serial cable.

This serial have 3 line colors :

WHITE=TX

BLUE=RX

BLACK=GROUND

I don't know this standart color or no.!( maybe diferrent with other product,but same type for c55/m55)

How connect to hdd?

White(TX)----->RXHDD

Blue (RX)----->TXHDD

Black ------>Pin Ground HDD

I use serial com port 1 to connect to HyperTerminal , plug in the power hdd ,sata not connected..!

Do command like on the tutorial page..!!

AND DONE.!

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Just for the record. :)

An original siemens cable for models C55 or M55 should look like this:

http://mobilesupportservices.co.uk/shop/catalog1/product_info.php/products_id/8523/language/pr

The "official" name is DCA-512 (USB version)

The connector on the phone side:

http://www.gsm-support.net/en/connector-for-siemens-c55-12-pin-p1127

connector-c55_big.jpg

Is rather "open" and the pinout is known:

http://pinouts.ru/CellularPhones-P-W/siemens_c55_pinout.shtml

(find in the above a list of models that use the same connector and hopefully which data cable is compatible)

Just like it happens with Nokia cables there are a myriad of cables types/brands, examples:

http://www.fonefunshop.co.uk/datacables/siemens.htm#data

of which a few need an external battery.

So actual mileage may vary.

jaclaz

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i'm trying to connect with hyperterminal and im getting the error "Unable to open Com3. Please check your port settings"

any reason why im getting this? and the fix??

This can mean a couple of things:

  • The COM-port you're trying to use isn't a real (virtual) COM-port
  • You're trying to open the COM-port with unsupported settings
    (like for instance 230400 baud)
  • The COM-port has already been opened by another application
  • The COM-port has not been closed properly after it has been used
    in an earlier (HyperTerminal?) session.

Make sure the COM-port drivers are installed correctly.

Check in your system's device manager whether it's really there and that

there's no exclamation point next to it.

What type of COM-port are you using?

An external USB one? An on-board COM-port?

A little more details *could* help... :whistle:

If you're using a (phone) USB-cable like the CA-42, make sure the software

that came with it isn't running (or installed); these services will keep

the COM-port open, even when not in use.

You only need to have the drivers installed (and it should show up in device

manager as a "Virtual COM-port").

You might have to reboot your computer (sometimes even a full power down) to

reset a COM-port.

White(TX)----->RXHDD

Blue (RX)----->TXHDD

Black ------>Pin Ground HDD

I use serial com port 1 to connect to HyperTerminal , plug in the power hdd ,sata not connected..!

Do command like on the tutorial page..!!

AND DONE.!

Thanks for the update, I'm sure it can be of use to others :hello:

Greetz,

Peter.

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Hello everyone.

I managed to unbrick my ES.2 drive with BSY problem using "USB to TTL" (CP2102-chip based). Thank you for the fix!!! Now HDD works fine.

However this drive was part of windows dynamic volume of 5 drives (Spanned), I know it's not the best storage solution, but it was like temporary.

After applying the fix, I can't access the spanned volume anymore, probably because windows does not recognize it as a part of that volume, so I suspect that "Partition regeneration" command "F3 T>m0,2,2,,,,,22 (enter)" messed up HDD partition table. I spent two days looking for a solution, but found nothing.

So when you guys say that the fix doesn't change data on the HDD, are you really sure about that? I need to know what "T>m0,2,2,,,,,22" did exactly to HDD, and maybe I can revert that change. I found that someone already asked this question here, about RAID 5 array, but no one replied :-( Wondering if someone can help me with this... Sorry for my bad english.

post-292144-127371199888_thumb.jpg

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ST31000333AS

Firmware: SD35

No spin. Beeping Sound.

I can terminal to the drive but fail to make any headway beyond spin down with the board physically separated from the drive.

Plz help :)

Update:

ASCII Diag mode

F3 T>/2

F3 2>Z

Spin Down Complete

Elapsed Time 0.106 msecs

F3 2>U

And the beeping returns :( It's been over 3 minutes and nothing new has popped up in my terminal session. Thoughts?

Update 2:

Finally something popped up and the drive stopped beeping:

DiagError 00006008

Spin Error

Elapsed Time 6 mins 58 secs

R/W Status 2 R/W Error 84150180

Update 3:

My drive NOW appears on Seagate's list of needing a firmware update (It wasn't on the list when I checked the other week).

I downloaded the exe which caused XP to restart. The install failed because it couldn't detect my drive which had resumed beeping as soon as the computer started powering up.

The only good thing to come out of the attempt was that with a SATA data cable connected at the time, the computer now showed the brick under Device Manager. It showed up as a 0mb drive which I believe is the other plague affecting these hard drives. Regardless, I tried to input the m0.2,2,0,0,0,0,22 command as show and was greeted with LED:blah blah blah error we all know and love. :(

I removed the power from the brick to make it stop beeping so I could reestablish telenet communication but that only caused the drive to drop out of Device Manager.

I'd welcome a prescribed course of action as I'm afraid my attempts could really kill this drive or hurt my pc. Thanks :)

Edited by Salinnar
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No spin. Beeping Sound.

Please read, slowly, point #1 here:

Pseudo-code:

IF NOT LBA0 THEN IF NOT BSY THEN GOTO :Start_New_thread

Your drive has probably the motor or motor controller stuck, nothing connected with the problems this fix can solve.

@Phenom9

No, we cannot be 100% sure of anything, this is somehow a "hack", it is very possible that a little something has changed, but same applies to you, start a new thread if you need help in recovering those spanned volumes.

jaclaz

Edited by jaclaz
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@jaclaz:

Thank you for the link. It doesn't tell me anything I didn't already read over the last 4 weeks of trying to solve this issue.

Not being of a highly technical profession (IT, Programming, etc.) I came here looking for someone to clarify MY specific set of variables and advise me if they had anything to do with the two known issues. Lack of spin and beeping have been mentioned on various other sites as "possibly" being related symptoms. I registered here to list my progress (and failure) for advice as the members of this forum appeared more mature than most others.

Please take a moment to look over http://www.overclock.net/hard-drives-storage/457286-seagate-bricked-firmware-drive-fix-pics-5.html starting with post #48. jroymd's situation sounds the same as mine.

Thoughts?

Thanks MSFN for the opportunity to seek aid. You have a nice community here :)

Edited by Salinnar
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F3 2>U

And the beeping returns :( It's been over 3 minutes and nothing new has popped up in my terminal session. Thoughts?

I had kind of this problem (Error messages/clicking sounds/nothing) after the "U" command.

My fault was not fixing the Controller with ALL 6 screws back in place.

Reading again and again over the first Post in this Topic helped me a lot.

Best wishes for your HD recovery...

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@jaclaz:

Thank you for the link. It doesn't tell me anything I didn't already read over the last 4 weeks of trying to solve this issue.

.....

Thoughts?

Yes :), as said, if your drive motor does not spin up when it is connected to power (even with NO data cable connected) and beeps, it is ANOTHER problem from that discussed on this thread, so please start ANOTHER new thread, where maybe it will be possible to help you without further cloggering this thread.

In a nutshell, when a drive of this kind is powered it should:

  1. start spinning
  2. try to read calibration data
  3. NOT beep

even if it's "bricked" with BSY and LBA0 problems...

This is not the behaviour you described, hence this is not the right place to talk about this problem.

Read here:

http://forums.seagate.com/t5/ATA-and-Serial-ATA-drives/Seagate-7200-11-Drive-Beeping/m-p/39439

then start a new thread about your issue.

If this started happening since when you have removed the PCB ONLY, (and it didn't beep and it did spinup before) it means that somehow contacts are not as they should be.

In other words, carefully and thoroughfully clean contacts, completely re-assemble the drive an PCB, and make sure that the drive operates "normally" (meaning NOT beeping AND spinning up) then check if it has a BSY or LBA0 problem.

Until you are in such a condition, this is simply not the appropriate thread to try and help you.

jaclaz

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i'm trying to connect with hyperterminal and im getting the error "Unable to open Com3. Please check your port settings"

any reason why im getting this? and the fix??

This can mean a couple of things:

  • The COM-port you're trying to use isn't a real (virtual) COM-port
  • You're trying to open the COM-port with unsupported settings
    (like for instance 230400 baud)
  • The COM-port has already been opened by another application
  • The COM-port has not been closed properly after it has been used
    in an earlier (HyperTerminal?) session.

Make sure the COM-port drivers are installed correctly.

Check in your system's device manager whether it's really there and that

there's no exclamation point next to it.

What type of COM-port are you using?

An external USB one? An on-board COM-port?

A little more details *could* help... :whistle:

If you're using a (phone) USB-cable like the CA-42, make sure the software

that came with it isn't running (or installed); these services will keep

the COM-port open, even when not in use.

You only need to have the drivers installed (and it should show up in device

manager as a "Virtual COM-port").

You might have to reboot your computer (sometimes even a full power down) to

reset a COM-port.

White(TX)----->RXHDD

Blue (RX)----->TXHDD

Black ------>Pin Ground HDD

I use serial com port 1 to connect to HyperTerminal , plug in the power hdd ,sata not connected..!

Do command like on the tutorial page..!!

AND DONE.!

Thanks for the update, I'm sure it can be of use to others :hello:

Greetz,

Peter.

So i rebooted my computer and powered it down and still getting the com error.

when i check my device manager it says its a prolific USB to Serial Com Port (com3)

....

what do i do??

help please..

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Also, occasionally i'll be able to connect but when i hit ctrl-z nothing comes up

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Upto now, this is all the information you've posted:

Hi

I was wondering if anyone can help me

i'm trying to connect with hyperterminal and im getting the error "Unable to open Com3. Please check your port settings"

any reason why im getting this? and the fix??

So i rebooted my computer and powered it down and still getting the com error.

when i check my device manager it says its a prolific USB to Serial Com Port (com3)

....

what do i do??

help please..

Also, occasionally i'll be able to connect but when i hit ctrl-z nothing comes up

...not much to go on, is it? :unsure:

I don't know what kind of system you're using, what OS, what USB-RS232 adapter,

what driver(s) you're using, whether the COM-port is (potentially) in use by

another application, what other processes are also running, what your technical

knowlegde is, ... :no:

The only thing I do know is that your PC is not able to "Open COM 3", which is

just as vague as saying that the engine of your car isn't running and you're

asking the guy of the garage over the phone why... :}

We need a bit more information to go on. :whistle:

Greetz,

Peter.

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Upto now, this is all the information you've posted:

Hi

I was wondering if anyone can help me

i'm trying to connect with hyperterminal and im getting the error "Unable to open Com3. Please check your port settings"

any reason why im getting this? and the fix??

So i rebooted my computer and powered it down and still getting the com error.

when i check my device manager it says its a prolific USB to Serial Com Port (com3)

....

what do i do??

help please..

Also, occasionally i'll be able to connect but when i hit ctrl-z nothing comes up

...not much to go on, is it? :unsure:

I don't know what kind of system you're using, what OS, what USB-RS232 adapter,

what driver(s) you're using, whether the COM-port is (potentially) in use by

another application, what other processes are also running, what your technical

knowlegde is, ... :no:

The only thing I do know is that your PC is not able to "Open COM 3", which is

just as vague as saying that the engine of your car isn't running and you're

asking the guy of the garage over the phone why... :}

We need a bit more information to go on. :whistle:

Greetz,

Peter.

Im running windows 7

Im using a ca-42 cable

the drivers installed are prolific usb to serial

there doesnt seem to be any software running that may interfere with the com port

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Ah... that dreadful CA-42 cable again :wacko:

Like already mentioned a couple of times in this thread, we can't offer

any real help when using this type of cable, since there are a lot of

different (clone) manufacturers out there, all using their own way of

doing things and each with their own shortcomings, opposed to a "Real"

Nokia CA-42 cable.

Some do need an external (3V) power supply, some don't, while others are

only able to communicate at 9600 Baud (which is too slow for our use). :unsure:

Unless you're at least a bit knowledgable in electronics, there's no easy

and fool-proof answer to give when using it.

Please have a look at this READ_ME_FIRST-thread,

under "10. CONVERTORS (or Data Cables)":

Data cable (typically Nokia CA-42):

This is deprecated.

Not because it won't work, but due to the fact that there are so many different versions of these cables, both "original" and "cheap/fakes" that it may be difficult to find the "right" connections, expecially for a newbie.

I suggest you either seek help from someone with electronics knowlegde or get

yourself a device that is guaranteed to work, even for the less experienced.

There are a few pointers in this thread of people that have debricked their

drive successfully with a ready made and easilly obtainable device.

Don't forget this is "Higher level" electronics we're talking about here, which

can't be compared to things like replacing a light-bulb or installing a TV. :no:

Greetz,

Peter.

Edited by VideoRipper
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Can you suggest any other cable that'll work

sorry to ask just be alot easier

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