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Gradius2

The Solution for Seagate 7200.11 HDDs

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dibloff    0

OK. After 45 days and 10 more topic pages (including the previous 96) I think I've read through everything. I'm still puzzled. I still don't know if my drive is reparable or not. I've recorded the sound it emits when the computer is booting, here: Youtube link for the SOUND There is a large peak in every 8.6 sec and a small one 3.2 sec later. And it's just keep repeating, and nothing happens. I've also dissected my nokia DKU cable that I’ve had for years. It has no marking on the PCB that would give a clue about TX or RX. Below is a picture of the PCB. I went through all the pictures that others uploaded to this forum, but I was not able to find the same cable. Please help. Thank you. A.

post-260804-1256700508_thumb.jpg

Hi Everybody. I saw this fix on youtube first, then I searched for this forum. Thanks for Gradius for putting together this comprehensive guide. I've got a Seagate Barracuda 7200 last December. It's a 1 TB model with the following properties: S/N: 9TE0STK3 / ST31000333AS / P/N: 9FZ136-336 / Firmware: SD35 / Date Code: 09191

From the date code I can see it's probably a bad one (Nov 11 2009 - so it's before January 12, 2009). I've got two other drives installed on an ABIT AN7 IDE port, and this Seagate on a SIL SATA 3112. First I thought it's the firmware but I can't swap the firmware since my sata controller will not recognize my drive. When I'm trying to boot windows it'll boot forever, and never finish it. I tried Seagate too, they told if it's clicking it's not covered by the firmware issue warranty...

I tried to figure out what is wrong and found a firmware update is available for this issue. I downloaded it and try to execute (I downloaded the firmware for my ST31000333AS S/N model). When I see the seagate notification after the computer boots up I chose the "Y" option, but it did not let me to choose a hard drive, or to proceed any further with the firmware flashing process, instead it tries to start windows, and freezes up again.

During all this time I can hear the head inside clicking in ~,every 5 seconds. I continues to spin up and down in the meantime.

I downloaded SEeaTools and burned a CD. Disconnected all my other drives and booted from CD. The seagate drive spins up, and keeps clicking. SeaTools for DOS tries to scan for a hard drive but it says: "No hard drive found ..." "Detected 0 Devices" . Before that it says: "Scanning for devices on SIL 3112" which tells me it is able to see my motherboard SATA controller.

Anyone has an idea of what could be the real problem with my HD and if this solution listed by Gradius will work on it?

Your all help is greatly appreciated.

A.

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MRA    0

Twittwilly, to answer your questions from the 27th, I have a Seagate Barracuda 7200.11 500GB with the SD15 firmware.

I purchased a Coolmax 3.5" SATA I/II HDD Aluminum External Enclosure, HD-381 Series, from my local PC store based on their recommendation that it would not cover the RX & TX pins on the drive, but to slide it onto the SATA connection, there is no way to access those pins. But I DO have an ON/OFF switch now! :) Now I just need to try to locate a SATA interface/power extension cord so I can power the drive without it being inside of the super tight enclosure. Do they even make those? Or is there a different enclosure that someone could recommend that doesn't cover the RX/TX?

Thanks!

MRA

Edited by MRA

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Twittwilly    0
Twittwilly, to answer your questions from the 27th, I have a Seagate Barracuda 7200.11 500GB with the SD15 firmware.

I purchased a Coolmax 3.5" SATA I/II HDD Aluminum External Enclosure, HD-381 Series, from my local PC store based on their recommendation that it would not cover the RX & TX pins on the drive, but to slide it onto the SATA connection, there is no way to access those pins. But I DO have an ON/OFF switch now! :) Now I just need to try to locate a SATA interface/power extension cord so I can power the drive without it being inside of the super tight enclosure. Do they even make those? Or is there a different enclosure that someone could recommend that doesn't cover the RX/TX?

Thanks!

MRA

I don't quite understand. How do you make connection to the power cord if you can't attach it with the mounting tray out of the enclosure? Just push the tray back in with the drive mounted on it and slightly add pressure until you feel the drive connect?

If this is correct, in that case you have to get a male to female SATA power cord....which they should have at the same store. Failing that, I would return the enclosure due to the fact you were misled by the individual who made the recommendation to you.

I have the Acomdata Samba Sata/Pata enclosure which has all drive connection wiring (with the simple pull-off removal of the top metal covering on the tray) and the power switch/AC adapater plug/usb connection on the slide-out tray itself. It allows easy access to the pins and does not require re-insertion to the enclosure cover.

Amazon has them on sale here: http://www.amazon.com/dp/B000VNJD1S/ref=as...ASIN=B000VNJD1S

Edited by Twittwilly

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jaclaz    926
Or is there a different enclosure that someone could recommend that doesn't cover the RX/TX?

Two point JFYI:

  • you DO NOT want an enclosure
  • you DO NOT want to add an extra layer of possible problems (the USB connection)

However, if you are going to use the USB interface, get a "free" one, examples:

http://cgi.ebay.com.sg/New-USB-to-SATA-Con...=item3a53b43d76

http://cgi.ebay.com.my/ws/eBayISAPI.dll?Vi...em=260477902803

jaclaz

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Twittwilly    0
Or is there a different enclosure that someone could recommend that doesn't cover the RX/TX?

Two point JFYI:

  • you DO NOT want an enclosure
  • you DO NOT want to add an extra layer of possible problems (the USB connection)

However, if you are going to use the USB interface, get a "free" one, examples:

http://cgi.ebay.com.sg/New-USB-to-SATA-Con...=item3a53b43d76

http://cgi.ebay.com.my/ws/eBayISAPI.dll?Vi...em=260477902803

jaclaz

The USB cable is not used or connected. It is used simply to power the Seagate hard drive during the code sequence.

Edited by Twittwilly

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MRA    0

jaclaz, I have the Coolmax power supply at http://www.coolmaxusa.com/productDetails.a...egory=converter and it DOES block the RX/TX connections with the corner of the square. I don't see how the one from Hong Kong on eBay could be any different.

Twittwilly, I looked at the enclosure on Amazon and it looks just like the one I bought. I don't have time to take a picture and upload it to show what I am referring to right now, but I need to push the drive onto the SATA connections in the enclosure and when it is on all the way, there is no access to the RX/TX. I have an extra male to female SATA connection, but don't I also need to connect the SATA interface as well? If that's not needed, then I think I may have figured out my confusion. :)

- MRA

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Twittwilly    0

quote name='MRA' date='Oct 30 2009, 10:43 AM' post='890593']

jaclaz, I have the Coolmax power supply at http://www.coolmaxusa.com/productDetails.a...egory=converter and it DOES block the RX/TX connections with the corner of the square. I don't see how the one from Hong Kong on eBay could be any different.

Twittwilly, I looked at the enclosure on Amazon and it looks just like the one I bought. I don't have time to take a picture and upload it to show what I am referring to right now, but I need to push the drive onto the SATA connections in the enclosure and when it is on all the way, there is no access to the RX/TX. I have an extra male to female SATA connection, but don't I also need to connect the SATA interface as well? If that's not needed, then I think I may have figured out my confusion. :)

- MRA

No. It really isn't the same thing that you purchased. It doesn't connect by sliding the mounting tray back into the enclosure. Once again, all the connections are on the sliding mounting tray itself. The power wire is quite long enough to easily permit turning the hard drive to permit unhindered access to the pins. In fact, it's long enough to lay the drive beside the tray.

Here are a couple of pictures of the Acomdata:

As you can see, the length of the power cable to the hard drive is long enough to provide very easy access to the pins. This is a top view of the tray. There is a metal cover placed over it. But it is very easily removed for placement of the drive or gaining access to the connection wires. Just gently press the sides of the metal cover and pull up.

post-262750-1256925894_thumb.jpg

The On/Off Swtich and AC power connection are also on the tray

post-262750-1256926099_thumb.jpg

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jaclaz    926
jaclaz, I have the Coolmax power supply at http://www.coolmaxusa.com/productDetails.a...egory=converter and it DOES block the RX/TX connections with the corner of the square. I don't see how the one from Hong Kong on eBay could be any different.

Maybe because it has NOT a "corner" and NOT a "square"? :whistle:

The "poorman's" choice has a simple SATA Power to "plain IDE Power" Converter.

Maybe it's clearer from this photo this type of design:

cb-isatau2-4.jpg

(the above is from Vantec)

However, since you already have the Coolmax, do as Twittwilly explained B) IF your SATA power cable is long enough, otherwise get an extension, something like these:

http://www.newegg.com/Product/Product.aspx...N82E16812189190

http://www.maplin.co.uk/Module.aspx?Module...;!_11914225

jaclaz

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Hachiman    0

hey guys. my drive crashed again. i'm tryin the CA-42 method this time, but i can't find and drivers for it that work for XP64. i tried those prolific ones, no dice. anybody got a CA-42 driver that works for XP64?

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Twittwilly    0

Just to let you guys know, my backup and restoration to a new drive of the dreaded Seagate Barracuda clone, using Bart PE/DriveImage XML and VMware VMserver 2.0 software, was completed successfully.

Fact of the matter is that I was somewhat surprised at just how well it went. As I previously mentioned , after the firmware repair the Seagate booted up very slowly. Therefore, I was expecting to have to wait for a bit after restarting with the BartPE/DriveImage boot disc before the Seagate could be used. But, lo and behold, there it was! I was immediately able to create a new folder for the backup files, set up the source and destination drives and begin the backup process.

So, I'm currently working off the newly created hard drive with the files that were on the Seagate, free from worries about any future problems.

In my particular case, the Seagate contained about 250GB of content. The backup files generated to the destination drive used (a Western Digital 500GB purchased and installed at the time the Seagate initially went down) numbered 419. Of course, depending on the content of your drive, that number will vary.

Following everything, the only thing I had to do was to transfer a few folders I had created in My Documents, the Outlook .dat and Internet Explorer Favorites files over to the newly restored drive to bring it up to date.

The Western Digital (containing the backup files from the Seagate) will now be stored away for any future drive restoration needs. The Seagate will be degaussed, rendering it unreadable and useless.

I would highly recommend to those of you who haven't tried the cloning process yet to do so. It is the most effective method to ensure the complete recovery of your hard drive should anything happen. Following the cloning of the drive, the only thing left to do is to back up your data (with any of the typical back-up programs available) on a daily basis prior to shut down so that any loss will be kept to an absolute minimum.

Bart PE/DriveImage XML cloning software does not allow for incremental back ups. However, other retail programs are out there that will. If you don't mind using a separate data back-up program, then you can't beat the price of Bart PE/DriveImage

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charger500    0

I've read almost this entire post and am still not real sure if I have the BSY problem or LBA 0 or neither.. so any help is really appreciated.

I have two 500gb seagates that were in a raid 1 setup. they are

ST3500320AS with SD81 firmware originally.

both drives failed at about the same time.

drive 1: detects and i can see the data but can only copy a few files before it loses it and the drive disappears from windows (or unbuntu).

i flashed this drive to SD1A and now it throws SMART errors when posting and seems to not disappear in windows as often but it still fails and can't copy files. sometimes I'll get a several gb to copy before it fails; sometimes I can't get a single text file.

once the drives fails I can reboot and it will detect it as 0 gb.

if i power off and turn the pc back on, it will show up correctly again, let me copy a file or two (sometimes) and this disappear.

drive 2: won't detect at all; actually locks up during post when its plugged in. doesn't spin properly either, makes a sound like this (not mine but sounds the same) http://www.youtube.com/watch?v=6m8tsUOA2_0

I'm willing a try any of these fixes, but am not sure if my symptoms match. of course seagate denies this is a firmware problem. neither S/N shows in their list.

thanks very much for your input!

--Paul

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jaclaz    926

If I may :unsure::

So, I'm currently working off the newly created hard drive with the files that were on the Seagate, free from worries about any future problems.

I doubt that Western Digital (or any other brand) ensures you against "any future problems".

What it seems to me as a general failure of perception in this thread is that hard disk drives are very similar one to another, no matter which brand/manufacturer.

Seagate is not "worse" than "Brand B" (nor "better"), similar problems happened for a given model to a number of other manufacturers, what Seagate really sucked at was in the support and official resolution of the problems, besides trying to hide the gravity and extent of them. They showed off as a child being caught with his hands in the marmalade, trying to deny the evindent truth of facts.

BUT Hard disk drives FAIL, for a number of reasons.

The ONLY way to make sure that a certain data will be retrievable in the future is redundancy, the probabilities of two or three different media failing ALL is very, very low.

The Seagate will be degaussed, rendering it unreadable and useless.

It seems to me perfectly pointless.

If the problem is your privacy i.e. ensuring that noone will be able to read the data, just zero out the drive with cmm secure erase and be done with it.

Moreover, once a drive has been properly re-conditioned and with an updated firmware, it has roughly the same chances of failing that any other drive (if it failed for the known "320" in log problem) from any other manufacturer, so, being cheap, I wouldn't "throw away an otherwise perfectly working HD, I would rather use it as "supplemental" storage.

jaclaz

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Twittwilly    0
If I may :unsure::

I doubt that Western Digital (or any other brand) ensures you against "any future problems".

What it seems to me as a general failure of perception in this thread is that hard disk drives are very similar one to another, no matter which brand/manufacturer.

Seagate is not "worse" than "Brand B" (nor "better"), similar problems happened for a given model to a number of other manufacturers, what Seagate really sucked at was in the support and official resolution of the problems, besides trying to hide the gravity and extent of them. They showed off as a child being caught with his hands in the marmalade, trying to deny the evindent truth of facts.

BUT Hard disk drives FAIL, for a number of reasons.

The ONLY way to make sure that a certain data will be retrievable in the future is redundancy, the probabilities of two or three different media failing ALL is very, very low.

It seems to me perfectly pointless.

If the problem is your privacy i.e. ensuring that noone will be able to read the data, just zero out the drive with cmm secure erase and be done with it.

Moreover, once a drive has been properly re-conditioned and with an updated firmware, it has roughly the same chances of failing that any other drive (if it failed for the known "320" in log problem) from any other manufacturer, so, being cheap, I wouldn't "throw away an otherwise perfectly working HD, I would rather use it as "supplemental" storage.

jaclaz

Oh yes, redundancy is a good thing. That has already been taken care of. I was thinking back to the number of issues I've had over the past couple of years with various name brand drives and went ahead and made a couple of copies of the restoration files to DVD and an external HD.

As for the Seagate, I wouldn't trust my particular drive again under any circumstances. I don't need it for storage. I have a few external HDs. Since I own a degausser, that is the only way to go for me.

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