Gradius2

The Solution for Seagate 7200.11 HDDs

4,868 posts in this topic

I don't think they can have done a "mirror" or analyzed bad sectors WITHOUT "unbricking" the drive, which would consequently mean that they "re-bricked" it on purpose :w00t: before sending it back to you.

At least they could.

At data recovery service it is not unusual if you except the electronics to be broken to exchange it with a working one.

That would not work on our desktop because the new electronic does not have the correct drive parameters.

But a skilled service guy has probably a patented "One - Button - Drive Calibration" software ;-).

BTW: Seatools for windows can finish non of the tests on my laptop hdd. This is rather a sign of bad tool and not of bad drive... (seatool does not give a usefull error message either).

Regards

Chilli

0

Share this post


Link to post
Share on other sites

@chinbender

The linked to .exe is nothing but a "self-burning" .iso image, El-torito floppy emulation DOS 2.88 Mb image.

I creates an 8 Mb ramdisk, and unzips to it:

  • brnkmoos.cfs
  • FDL.bat
  • fdl.exe
  • flash.BAT
  • HP26CE2D.bin
  • HP26CE3D.bin
  • HP2ACE2H.BIN

Contents of flash.BAT are pretty much straightforward:


cls
Echo off
set model=%model1%

Echo ************************************************************
Echo * *
echo * WARNING! F/W update will take approximately 1 minute! *
echo * DO NOT REMOVE POWER DURING THIS TIME!! *
echo * *
echo * You will see the command prompt when it is safe *
echo * to remove power. *
echo * *
echo ************************************************************

echo Seagate Firmware Download Utility v4.71

set softrst=none
fdl -s -b -x -v -h BrnkMoos.cfs


if errorlevel=9 goto ALREADY
if errorlevel=4 goto error
if errorlevel=2 goto WRONGMODEL
if errorlevel=0 goto done

:done
echo.
echo ****************************************************************
echo * *
echo * Eject the CD and power down your PC. *
echo * *
echo * After you power down the firmware update will be complete *
echo * and you can restart your PC. *
echo * *
echo ****************************************************************
goto end

:ALREADY
cls
echo.
echo ()========================================================()
echo () ()
echo () You drive already has correct firmware version. ()
echo () ()
echo ()========================================================()
goto end

:WRONGMODEL
cls
echo.
echo @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
echo @ @
echo @ Specific hard disk model not found or not a Seagate drive @
echo @ @
echo @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

goto end

:error
cls
echo.
echo ************************************************************
echo ************************************************************
echo ** **
echo ** DRIVE NOT DETECTED **
echo ** **
echo ************************************************************
echo ************************************************************
:end

Which ultimately sums up to:

echo Seagate Firmware Download Utility v4.71

set softrst=none
fdl -s -b -x -v -h BrnkMoos.cfs


if errorlevel=9 goto ALREADY
if errorlevel=4 goto error
if errorlevel=2 goto WRONGMODEL
if errorlevel=0 goto done

It seems to me quite obvious that if - for any reason - the drive is not detected, you get the "error".

Is this what you get when you run it? :unsure:

The CD seems to me like pretty much "portable", in the sense that it doesn't *look* like making any check about running on HP hardware, so the easiest solution is:

  • buy, rent, borrow, steal :ph34r: ANY other PC which has in it's BIOS a "IDE compatibility mode setting and flash your drive on that PC

The HP tool in other words, seems very like the "normal" Seagate ones:

http://seagate.custkb.com/seagate/crm/self...&NewLang=en

(I mean the .iso's there)

JFYI, and in case of further problems:

http://forums.seagate.com/stx/board/messag...ssage.uid=37144

An alternative would be getting the Seagate .exe and modify it's contents (look into "config.xml" ;)), but it is however risky business, and I would not personally update the firmware of anything under Windows, as there are more things that can go wrong than those that can go right, unless you have a very, very clean system disconnected from anything, etc., etc.

jaclaz

0

Share this post


Link to post
Share on other sites
So I recommend that you run the seatools for Dos on your hdd and run the short DST. See what it says.

It took some more effort than I expected.

For some reason the DOS-version of SeaTools can't see my drive while it's on a Promise SATA-controler and

the Windows version does detect it, but can't do any tests on it :angry:

So I had to connect it to another PC with another type of controler and tried the short DST test... which failed..

But a long DST test could be done (it took about 90 minutes to do) and it was able to detect a number of errors

that could be fixed.

Don't know if this is of any interest, but here's the log-file created:

--------------- SeaTools for DOS v2.17 ---------------

Device 0 is Seagate Device ST3500320AS 9QM22HVN On Intel ICH5
Max Native Address 976773167
Device is 48 Bit Addressed - Number of LBAs 976773167 ( 500.108 GB )
This drive supports Security Features
SMART Is Supported And ENABLED
SMART Has NOT Been Tripped
DST Is Supported
Logging Feature Set Is Supported
POH 5994 Current Temp 23

Started Short DST 2/12/2010 @ 11:37.4
DST -- FAILED - Read Element LBA = 0
Your SeaTools Test Code: A7E7D56A
Short DST FAILED 2/12/2010 @ 11:37.16
--------------- SeaTools for DOS v2.17 ---------------

Device 0 is Seagate Device ST3500320AS 9QM22HVN On Intel ICH5
Max Native Address 976773167
Device is 48 Bit Addressed - Number of LBAs 976773167 ( 500.108 GB )
This drive supports Security Features
SMART Is Supported And ENABLED
SMART Has NOT Been Tripped
DST Is Supported
Logging Feature Set Is Supported
POH 5994 Current Temp 23

Started Long Test 2/12/2010 @ 11:38.8
Your SeaTools Test Code: A7E7D55A
DST -- FAILED - Read Element LBA = 963648851
Short DST FAILED 2/12/2010 @ 13:20.9
[ 963580219 -- Repaired ][ 963581115 -- Repaired ]
[ 963582011 -- Repaired ][ 963628659 -- Repaired ]
[ 963629555 -- Repaired ][ 963631507 -- Repaired ]
[ 963632403 -- Repaired ][ 963633299 -- Repaired ]
[ 963634195 -- Repaired ][ 963635091 -- Repaired ]
[ 963635987 -- Repaired ][ 963636883 -- Repaired ]
[ 963638835 -- Repaired ][ 963639731 -- Repaired ]
[ 963640627 -- Repaired ][ 963641523 -- Repaired ]
[ 963642419 -- Repaired ][ 963643315 -- Repaired ]
[ 963645267 -- Repaired ][ 963646163 -- Repaired ]
[ 963647059 -- Repaired ][ 963647954 -- Repaired ]
[ 963647955 -- Repaired ][ 963648851 -- Repaired ]
[ 963649747 -- Repaired ][ 963650643 -- Repaired ]
[ 963652594 -- Repaired ][ 963652595 -- Repaired ]
[ 963653490 -- Repaired ][ 963653491 -- Repaired ]
[ 963654386 -- Repaired ][ 963654387 -- Repaired ]
[ 963655282 -- Repaired ][ 963655283 -- Repaired ]
[ 963656178 -- Repaired ][ 963656179 -- Repaired ]
[ 963657074 -- Repaired ][ 963657075 -- Repaired ]
[ 963659026 -- Repaired ][ 963659027 -- Repaired ]
[ 963659922 -- Repaired ][ 963659923 -- Repaired ]
[ 963660818 -- Repaired ][ 963660819 -- Repaired ]
[ 963661714 -- Repaired ][ 963661715 -- Repaired ]
[ 963662610 -- Repaired ][ 963662611 -- Repaired ]
[ 963663507 -- Repaired ][ 963664402 -- Repaired ]
[ 963664403 -- Repaired ][ 963666355 -- Repaired ]
[ 963667251 -- Repaired ][ 963668147 -- Repaired ]
[ 963669043 -- Repaired ][ 963669939 -- Repaired ]
[ 963670835 -- Repaired ][ 963671731 -- Repaired ]
[ 963673682 -- Repaired ][ 963673683 -- Repaired ]
[ 963674578 -- Repaired ][ 963674579 -- Repaired ]
[ 963675474 -- Repaired ][ 963675475 -- Repaired ]
[ 963676370 -- Repaired ][ 963676371 -- Repaired ]
[ 963676372 -- Repaired ][ 963980854 -- Repaired ]
[ 963980855 -- Repaired ][ 963981750 -- Repaired ]
[ 963981751 -- Repaired ][ 963982646 -- Repaired ]
[ 963982647 -- Repaired ][ 963983542 -- Repaired ]
[ 963983543 -- Repaired ][ 963985494 -- Repaired ]
[ 963985495 -- Repaired ][ 963986390 -- Repaired ]
[ 963986391 -- Repaired ][ 963987286 -- Repaired ]
[ 963987287 -- Repaired ][ 963988182 -- Repaired ]
[ 963988183 -- Repaired ][ 963989078 -- Repaired ]
[ 963989079 -- Repaired ][ 963989975 -- Repaired ]
[ 963990870 -- Repaired ][ 963990871 -- Repaired ]
[ 963990872 -- Repaired ][ 963992822 -- Repaired ]
[ 963992823 -- Repaired ][ 963992824 -- Repaired ]
[ 963993718 -- Repaired ][ 963993719 -- Repaired ]
[ 963993720 -- Repaired ][ 963994614 -- Repaired ]
[ 963994615 -- Repaired ][ 963994616 -- Repaired ]
[ 963995510 -- Repaired ][ 963995511 -- Repaired ]
DST -- FAILED - Read Element LBA = 964028566
Short DST FAILED 2/12/2010 @ 13:21.0
Long Test PASSED After Repair 2/12/2010 @ 13:21.0

Thanks again for all your help and greetz, :hello:

Peter.

Edited by VideoRipper
0

Share this post


Link to post
Share on other sites

@chinbender,

I've had success using iso recorder found here:

http://isorecorder.alexfeinman.com/isorecorder.htm

when it comes to burning iso image into a CD-R.

@Videoripper,

your error messages are basically identical to the ones I had. I sent it back for an exchange after I backed up everything. Mine ended up running so slow because of all these read errors, and I read somewhere that the short DST detects errors in the pcb and/or electronics portion while the long DST tests the physical disk itself.

Anyway, I'd recommend that you get your replaced via warranty if you can. My HD was running very slow.

0

Share this post


Link to post
Share on other sites

I was already planning on that, though I haven't experienced any performance issues (yet) ;)

Already backed up the entire drive... now I'm looking for a lean way to brick it again without

raising suspicion (these guys at the shop always check things before they'll swap them) :angel

Greetz,

Peter.

0

Share this post


Link to post
Share on other sites

actually, by failing the short DST you already have justification to get a swap. that is what I did. It does not need to brick. You need to copy that code that Seatools gave you ("Your SeaTools Test Code: A7E7D56A") and go to their website and request an RMA # under the warranty link. they will ask you for the code from the seatools test. then everything else is self explanatory and you'll get a replacement hdd.

0

Share this post


Link to post
Share on other sites

Hey there.

First, thanks for the guide, it's great. :)

Second, I've got a straange problem...

I have a Seagate Barracuda 7200.11 with the busy error, and I have finally managed to construct the circuit to access the disk. Checked with the loop, no prob.

So far, so good.

I managed to get trough all of the instructions until this line:

F3 1>N1 (enter)

I turned off power and waited for a few seconds ( can't remember how long, sadly...) then swapped it in, but after 20 seconds I didn't get the expected F3 T>...

I got F3 1>ÿ....

WTF...

Do you guys know what the heck happened?? The prompt froze after that and became unresponsive. I tried starting over, but no go. No response... I tried it again after restarting the comp and the whole shebang, but no response.

I checked with a loopback again after the reboot, and that worked just fine.

Any information or suggestion right now would be deeply appreciated.

0

Share this post


Link to post
Share on other sites
I got F3 1>ÿ....

WTF...

Do you guys know what the heck happened?? The prompt froze after that and became unresponsive. I tried starting over, but no go. No response... I tried it again after restarting the comp and the whole shebang, but no response.

I checked with a loopback again after the reboot, and that worked just fine.

Any information or suggestion right now would be deeply appreciated.

If you are in level 1, you need to type /T to get to the lower level. Try the whole process again. I do not understand what you mean by "and the whole shebang, but no response" do you mean by this that when you start over by inserting the card between the pcb and the motor connection etc? Or do you mean after N1 you get no response?

Try the steps again and be meticulous. As Gradius2 warned us, it is very easy to ruin the hdd so please be very careful and follow exactly what he says.

Also, after you unplugged and plugged it back in, did you hit ctrl-z like it says in the instructions?

Edited by mundy5
0

Share this post


Link to post
Share on other sites

First off, thank you so much to everyone who has contributed to the fix.

NOW... I have two of the 7200.11 drives and they are both having the BUSY error.

I have searched on the following problem and found nothing but some possible correlation to these "unknown diag cmd" drives coming from Fry's Electronics (this is where I bought my two 7200.11's).

I got to the spin up complete, then issue:

F3 2>/1

F3 1>N1

Unknown Diag Cmd Failure 12CC4

I also tried the command to list available commands, and I get the same error. At this point, I have no idea what else I can try. Has anyone else gotten past this error? Anything else I can try short of sending the drives to Seagate?

Thanks so much!

Edited by ingenious
0

Share this post


Link to post
Share on other sites

What type of drive do you use and what's the firmware-version?

drivelegend.png

Greetz,

Peter.

0

Share this post


Link to post
Share on other sites

@VideoRipper,

I had the exact same model # and firmware version as yours. I am hoping that the exchanged drive will not be the same firmware.

@ingenious,

did you remove the business card and completely reattach the pcb while the power is still plugged into the hdd? I do not recall getting any errors after I reattached the pcb properly.

0

Share this post


Link to post
Share on other sites
I got F3 1>ÿ....

WTF...

Do you guys know what the heck happened?? The prompt froze after that and became unresponsive. I tried starting over, but no go. No response... I tried it again after restarting the comp and the whole shebang, but no response.

I checked with a loopback again after the reboot, and that worked just fine.

Any information or suggestion right now would be deeply appreciated.

If you are in level 1, you need to type /T to get to the lower level. Try the whole process again. I do not understand what you mean by "and the whole shebang, but no response" do you mean by this that when you start over by inserting the card between the pcb and the motor connection etc? Or do you mean after N1 you get no response?

Try the steps again and be meticulous. As Gradius2 warned us, it is very easy to ruin the hdd so please be very careful and follow exactly what he says.

Also, after you unplugged and plugged it back in, did you hit ctrl-z like it says in the instructions?

I redid the whole thing, yeah.

I now know where I erred tho... I forgot to type ctrl-z.. 0_0

I went trough the whole procedure again, and it seems like it worked. =) Well... sort of. It gave off the final ok in the prompt, success. And it then showed up in BIOS, and me and the mate who was helping me, were able to run the firmware-update on it.

So far so good. But then when I get back home, install it in my comp, puts in the necessary jumpers and such, selects it as first boot device ( this seagate is used as my C: disk, loading windows Vista 64.) it doesn't load windows!

Instead it says insert valid boot media.

In short: I have been able to solve the problem from my last post, but now I have a new one. Anybody know why the disk won't load Windows?

I'm currently posting this from my own comp btw, using Asus Express Gate, which seems to load partially from disk, and partially from some memory-circuit on the motherboard.

0

Share this post


Link to post
Share on other sites
In short: I have been able to solve the problem from my last post, but now I have a new one. Anybody know why the disk won't load Windows?

YES.

http://homepages.tesco.net/J.deBoynePollar...no-answers.html

If you also want to know the reason, it is that you fiddled with it in every which way you can (and one more) and possibly you have some corrupted data in the MBR, bootsector, or both. (Most probably the MBR, judging from the message).

If you also want help in attempting recovering it, start a new thread here:

http://www.msfn.org/board/index.php?showforum=19

or here:

http://www.msfn.org/board/index.php?showforum=67

as it has nothing to do with the bricking which is hopefully solved.

jaclaz

0

Share this post


Link to post
Share on other sites
In short: I have been able to solve the problem from my last post, but now I have a new one. Anybody know why the disk won't load Windows?

YES.

http://homepages.tesco.net/J.deBoynePollar...no-answers.html

If you also want to know the reason, it is that you fiddled with it in every which way you can (and one more) and possibly you have some corrupted data in the MBR, bootsector, or both. (Most probably the MBR, judging from the message).

If you also want help in attempting recovering it, start a new thread here:

http://www.msfn.org/board/index.php?showforum=19

or here:

http://www.msfn.org/board/index.php?showforum=67

as it has nothing to do with the bricking which is hopefully solved.

jaclaz

I see. Cheers for the reply mate, I'll give that a try.
0

Share this post


Link to post
Share on other sites

Hi all,

I've got a Seagate Barracuda 7200.11 here, which stopped working. I didn't drop it or something, it was just mounted in my workstation, which refused to boot windows 7 x64 overnight. The device does not make any strange noises, so I do not suspect a headcrash or something like that. A bit of googling brought up this thread, for which I now suspect the famous BSY error, as my device is not even detected during POST anymore.

So I've bought a USB RS232 to TTL adapter and wired everything up, as described by @Gradius2. Unfortunately I am not able to see the F3 T> prompt, connecting with putty to my serial port. Pressing Ctrl-z just causes nothing.

I tried flying over the 124 pages in this thread :D and already checked the following:

- RS232 is configured to 38400 8 N 1.

- RX is not mixed with TX.

- Disconnecting the PCB completely or partly doesn't help.

Any ideas left? :)

Thanks a lot in advance!

post-277926-1266178051_thumb.jpg

Edited by Corty
0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.