Gradius2

The Solution for Seagate 7200.11 HDDs

4,868 posts in this topic

@jengitsme

My experience confirms yours with i365. They do not appear to be interested in fixing the problem anymore. I ended up having to fix it myself, backed it up and then sent it in for exchange with Seagate since it also failed the short DST test.

I'm very disappointed in i365 for their lack of desire to help. They only want money.

Thank you for confirming what I suspected.

I think i365 (Netherlands) have just done the same to me. I sent them a 7200.11 500GB drive with BSY failure and they told me to pay 775€ to recover the data (then less than 500€ if I was not in a hurry). I asked them to return it to me.

Now I have a drive with something like the LBA0 problem.

I'm new here and I have one question: Does the LBA0 problem show the correct model number in BIOS?

My drive now shows itself as "IDE Hard Disk" when booting, and 0GB size in BIOS (it spins and I can hear the heads moving).

Is this the typical behaviour? Should it be as easy to fix as you are talking here?

Thank you very much!

Edited by XPG
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@jengitsme

My experience confirms yours with i365. They do not appear to be interested in fixing the problem anymore. I ended up having to fix it myself, backed it up and then sent it in for exchange with Seagate since it also failed the short DST test.

I'm very disappointed in i365 for their lack of desire to help. They only want money.

Thank you for confirming what I suspected.

I think i365 (Netherlands) have just done the same to me. I sent them a 7200.11 500GB drive with BSY failure and they told me to pay 775€ to recover the data (then less than 500€ if I was not in a hurry). I asked them to return it to me.

Now I have a drive with something like the LBA0 problem.

I'm new here and I have one question: Does the LBA0 problem show the correct model number in BIOS?

My drive now shows itself as "IDE Hard Disk" when booting, and 0GB size in BIOS (it spins and I can hear the heads moving).

Is this the typical behaviour? Should it be as easy to fix as you are talking here?

Thank you very much!

XPG, I'm sorry to hear of your experience. Your evaluation of the situation makes me hesitate in giving you any firm answers. In most cases, I believe those with the LBA0 problem had no issues with the drive being recognized properly by the BIOS. The only problem they had was that it was recognized as a null sized HDD which means, not useable. In your case, since it is not even being recognized by BIOS properly, I am not certain.

Have you verified that you have the problem firmware using the serial number checker on the seagate website? I think I have a link a few posts earlier. If so, then I think you should be able to go through the LBA0 fix to see if that corrects anything for you.

The HDD will spin up like normal and should not have any funny sounds associated with it. If it has other sounds, then you are most likely also dealing with other problems. As it was in my case which is why I returned it after backing up all the data ASAP.

Keep us updated on this.

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Have you verified that you have the problem firmware using the serial number checker on the seagate website? I think I have a link a few posts earlier. If so, then I think you should be able to go through the LBA0 fix to see if that corrects anything for you.

When I enter the serial number, Seagate tells me that I can proceed with Step 4, so I understand that it's really affected.

The HDD will spin up like normal and should not have any funny sounds associated with it. If it has other sounds, then you are most likely also dealing with other problems. As it was in my case which is why I returned it after backing up all the data ASAP.

Perfect. It sounds normally.

I'm sure it's the problem associated with SD15 firmware. One day it was working properly, the following day it was not recognized by BIOS (it even caused another Seagate not to be recognized). It also made POST to last around a minute (much longer than usual) in two different computers (I think this is another symptom).

Also, the disc spun but I couldn't hear the heads afterwards (I'm not sure about this). Now I can hear the heads moving, BIOS shows "IDE Hard Disk" and my doubt is what i365 would have done to it. Maybe it's in a state to be easily recovered by them but impossible with the known methods... :realmad:

I understand that "IDE Hard Disk" is not the way your disks were returned from i365 then. :rolleyes:

Edited by XPG
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When I enter the serial number, Seagate tells me that I can proceed with Step 4, so I understand that it's really affected.

good.

Perfect. It sounds normally.

I'm sure it's the problem associated with SD15 firmware. One day it was working properly, the following day it was not recognized by BIOS (it even caused another Seagate not to be recognized). It also made POST to last around a minute (much longer than usual) in two different computers (I think this is another symptom).

Also, the disc spun but I couldn't hear the heads afterwards (I'm not sure about this). Now I can hear the heads moving, BIOS shows "IDE Hard Disk" and my doubt is what i365 would have done to it. Maybe it's in a state to be easily recovered by them but impossible with the known methods... :realmad:

I understand that "IDE Hard Disk" is not the way your disks were returned from i365 then. :rolleyes:

that's right. but I had the BSY problem which made the hdd not recognizable at all. I'd try the solution. You really have nothing to lose unless you want to pay the 700 Euros.

Edited by mundy5
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Hello guys,

Another success story on a Barracuda 500 gig with LC11 firmware (not too many of those around here). Mighty glad.

Jay

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Hello guys,

Another success story on a Barracuda 500 gig with LC11 firmware (not too many of those around here). Mighty glad.

Jay

always good to read a success story!

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Any advice on the following would be much appreciated. I am about to apply this fix for the BSY error with a CA-42 cable, but would like some confirmation before I begin..

23442_426510898507_815868507_5260930_5203771_n.jpg

The CD drive audio cable I will use to connect the CA-42 cable to the hard disk

23442_426510893507_815868507_5260929_6061040_n.jpg

The connectors that will go into the hard disk

23442_426510908507_815868507_5260931_6125379_n.jpg

Simple as that?

I am just wondering if simply placing these jumpers directly into the hard disk ports as showed above will work? I will use electrical tape around the majority of the connector so that they don't make contact during the process, but is placing these connectors straight on the seagate fine?

Any help or advice would be greatly appreciated.

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I am just wondering if simply placing these jumpers directly into the hard disk ports as showed above will work? I will use electrical tape around the majority of the connector so that they don't make contact during the process, but is placing these connectors straight on the seagate fine?

Any help or advice would be greatly appreciated.

yes, that is exactly how I did it. I didn't even have any electrical tape on them. but to be safe you should.

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Of course it could be done that way, but you might want to pinch the connectors

a bit since the pins on the diagnostics port are a bit thinner. :hello:

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Of course it could be done that way, but you might want to pinch the connectors

a bit since the pins on the diagnostics port are a bit thinner. :hello:

Yer I planned on doing that, the connectors were a bit loose in there before I pinched them! Another thing, connecting the wires from the CA-42 cable to the other end of this audio cable, is it possible just to wrap them together in electrical tape or sticky tape? I know it would be best to solder them although I don't have the equipment on hand. Twisting the exposed wires from the two different cables together tightly together and then taping them should be fine yer?

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Even engineers like me twist wires to get a job done quickly :whistle:

So yes: if you don't have a soldering iron or just want a quick fix:

  • Strip off the insulation from both cable-ends (about 1 cm or a 1/4 inch)
  • Twist two cables together
  • Use some insulation-tape, just to be sure

wiretwist.jpg

(This is just some image I've found on the net, but you'll get the idea) ;)

Greetz,

Peter.

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gradius2 thank you for the great work on the seagate disk.

I save my disk data .

Chris

Edited by hwd3r3bsx98webwd
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Even engineers like me twist wires to get a job done quickly :whistle:

So yes: if you don't have a soldering iron or just want a quick fix:

  • Strip off the insulation from both cable-ends (about 1 cm or a 1/4 inch)
  • Twist two cables together
  • Use some insulation-tape, just to be sure

wiretwist.jpg

(This is just some image I've found on the net, but you'll get the idea) ;)

Greetz,

Peter.

Cheers for that mate, I will post an update when I hopefully get my hands on my lost data again ._.

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...And yet another successfuly recovered drive - like Jay's (post #2736), a Barracuda 500GB with LC11 firmware. It looks like it's not only the SA/SD batch that fouled up; I wonder how many unfortunates there are round the world who haven't found this or similar sites... :(

Thanks to all on here for their tips and experiences,

Gram

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Good job hwd3r3bsx98webwd and Gram! :thumbup

I wonder how many unfortunates there are round the world who haven't found this or similar sites... :(

What I'm wondering about is how many people considered their data as lost and

swapped or binned the drive and how many actually paid hundreds of Euro's or

Dollars to get their precious data back... :}

I was originally quoted for €900, ex VAT! :wacko:

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