Jump to content

Welcome to MSFN Forum
Register now to gain access to all of our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. This message will be removed once you have signed in.
Login to Account Create an Account


Photo

The Solution for Seagate 7200.11 HDDs

- - - - -

  • Please log in to reply
4716 replies to this topic

#2776
TheAleg

TheAleg
  • Member
  • 2 posts
  • OS:Windows 7 x64
  • Country: Country Flag
So question guys. Before I purchase the equipment and follow the nice guide on the front page, do you figure that an ST3500320AS that causes the whole PC not to post would be a busy error? Any PC I plop it into is made to freeze on the initial screen that advertises the motherboard. Was just wondering if it was some other issue before I drop the cash to try and fix it via the busy fix method. Thanks in advance!

Edited by TheAleg, 22 April 2010 - 04:34 PM.



How to remove advertisement from MSFN

#2777
VideoRipper

VideoRipper

    CSI Eastwood City

  • Member
  • PipPipPip
  • 330 posts
  • OS:none specified
  • Country: Country Flag

(if i put the drive, the machine can stay in some kind of "freeze" mode for about 2 minutes, afte that Windows boots normally of course without the Seagate being recognized...)

Maybe it's worth a try to un-brick it a second time? :unsure:
(You obviously can't make things worse by trying...)


I have a Seagate ST3500620AS OEM drive with firmware DE12, it comes from a Dell that is not seeing the drive in BIOS

The BSY- and LBA0-fix *should* work on all Seagate 7200.11 drives, in essence what these
fixes do is re-initializing the SMART-table (as if it was new), but whether you will be
succesfull is unknown, since I haven't seen this DE12 firmware in this topic yet.

Whatever you do: you always unbrick your drive at your own risk, even if it is a SD15 one. :rolleyes:

do you figure that an ST3500320AS that causes the whole PC not to post would be a busy error?

Yep, those are the tale-tell signs of a BSY-problem. :yes:

If you don't want to (or can) unbrick it yourself, there might be some folks around
in your neighbourhood that might want to give a hand ;)

Greetz,

Peter.
To C the BASIC things in life, use Delphi

#2778
TheAleg

TheAleg
  • Member
  • 2 posts
  • OS:Windows 7 x64
  • Country: Country Flag

do you figure that an ST3500320AS that causes the whole PC not to post would be a busy error?

Yep, those are the tale-tell signs of a BSY-problem. :yes:

If you don't want to (or can) unbrick it yourself, there might be some folks around
in your neighbourhood that might want to give a hand ;)

Greetz,

Peter.


Alrighty, time to give the fix a try then. Thanks!

#2779
jaclaz

jaclaz

    The Finder

  • Developer
  • 13,999 posts
  • OS:none specified
  • Country: Country Flag
@Gavillan
Please remember that a number of guys have reported that by using a *thick* separator to insulate contacts they managed to bend them or dirty them or whatever in such a way that the contacts weren't good after, you should try completely disassembling the PCB from the disk and thoroughfully clean all contacts on both the PCB and the hard disk, possibly using some abrasive rubber and/or a specific cleaning compound, then re-assemble the whole thing and tighten the screws firmly.
Also visually inspect with a magnifying glass (and a LOT of patience) the PCB, there could be a cold or cracked soldering somewhere.
BOTH the above problems would lead to symptoms like you describe.
Cleaning the contacts on the SATA data cable too is advised.


jaclaz

Edited by jaclaz, 23 April 2010 - 02:49 AM.


#2780
Capille

Capille
  • Member
  • 4 posts
  • OS:none specified
  • Country: Country Flag
Hello my friends.

I'm new in this kind of community.

Almost the same as Mr Sebastian - GAVILAN.

Had follow all the instructions and had received exactly all the answers back.
So, at the end, I expected that my HDD was alive again.
But unfortunately no.

Now, when I plug my HDD by the USB addapter, it is not recognized by the Windows Explorer.
It appears at the Disk Mannager as an not alocated drive ... just as it was a new one.

Then I tried to use recovery programs to read the contents of the sectors, but, at all of them everything appears as if it was with error.

I'm just thinking that I probably have some board damage too.

Somebody would have some idea ?

Thanks

CAPILLÉ

#2781
jaclaz

jaclaz

    The Finder

  • Developer
  • 13,999 posts
  • OS:none specified
  • Country: Country Flag

Then I tried to use recovery programs to read the contents of the sectors, but, at all of them everything appears as if it was with error.

Which programs?
How?

The scope of this thread is to have the device accessible (with correct capacity) both in BIOS and Disk Manager, if you can see it in disk manager, the "fix" worked, though it is very possible that something during the procedure (or something else) has wiped your MBR and partition table or however damaged the filesystem structure.

Try TESTDISK on it:
http://www.cgsecurit...g/wiki/TestDisk

Start a new thread if you need help.

jaclaz

#2782
BetKing

BetKing

    Emergency Technician

  • Member
  • 21 posts
  • OS:none specified
  • Country: Country Flag
Just a quick question guys. Someone I talked to over here that had this problem with his 7200.11 disk, went out and bought another one, working. Maybe the
new one even had a newer firmware. Switched the PCB on the disks and got the disk working. Is this possible here too, or did he have a non-working PCB?

Would that method work, or does the problem lie elsewhere?

#2783
VideoRipper

VideoRipper

    CSI Eastwood City

  • Member
  • PipPipPip
  • 330 posts
  • OS:none specified
  • Country: Country Flag
No... he (most) probably had a defective PCB, since the firmware is actually
stored on the harddrive (platters), like I tried to illustrate in this post:

Effectively this is what happens, when a normal working drive is powered up:

  • Power applied to PCB
  • PCB does a quick electronics self-test, puts its interface in BSY-mode 'till
    it's finished with starting up (step 5) and turns on splindle-motor
  • On-board controler reads firmware from platters (note here: opposed to
    other devices, the firmware and certain data-tables are actually stored
    on the platters, not on the PCB)
  • Firmware is initialized and executed
  • PCB releases interfaces (turns off BSY-status) and drive is ready for
    use over the (S)ATA interface
Because of a bug, after 320 log-entries the firmware hangs on step 4 and
never turns off the BSY-status, leaving you with a bricked drive.

By temporarly disconnecting the PCB from the drive, the on-board controler
will never be able to load the firmware (and thus will never be able to hang)
and will enter debug-mode, so you will be able to access the controler via
the debug-port over TTL-RS232.


Apart from that, there's also a (great) risk in swapping PCB's between drives,
even if they are the exact same model and type; changes in the drive's hardware
are known between manufacturing batches, so your milage may vary.

Greetz,

Peter.
To C the BASIC things in life, use Delphi

#2784
Capille

Capille
  • Member
  • 4 posts
  • OS:none specified
  • Country: Country Flag
Hello again and thanks very much for your attention.
Well ... answering the questions:

Which programs?
How?

Well ... I tried
-> PC Inspector File Recovery
-> Easyrecovery Professional
-> GetDataBack
I also tried to see something (the sectors image) by the WinHex program.

But none of them were able to access the contents of the sectors ... to see them.
I put the softwares to look for files at the HD at the mode that they don't expect to see any structure information.
At the GetDataBak, for example, I received thousand of lines like this:
-> Error 55 in HD129: during ReadLba: LBA=.................., CHS=-1X-1X-1, Cnt=64
Where the dots means a nine digit number that change line per line.

I don't know ... I´m not an expert on these staffs.
But something tells me that ...
-> yes ... I had success on unlock the HDD;
-> yes ... all the fisical mechanisms are OK;
-> yes ... the files are still there, preserved;
Something tells me that, when I tried to access the contents ...
-> the motor turns on (I can hear that singular noise);
-> the heads moves to look for data (I can hear that other singular noise too);
But the data that is been reading by the heads does not get to arrive out of the board.
So it seamed to me that a had a problem at the board.
Some kind of trouble that is interrupting the flow of signal data to the output terminals of the board.

This behavior would explain ... I think ... the feeling of the softwares.
-> They sent a command ...
-> Maybe they receive some feedback that the mechanism executed that command ...
-> but then any information came from the data BUS.

Well ... as I told before, I'm new in this kind of community.
If it's a matter of start a new thread ... no trouble. It's OK for me.
I only decide to look for some help at this thread because I imagine that it was a kind of sequence of the procedures to have the HDD back and so it could be possible for others to have the same trouble that I am facing now.

For example ... as I am assuming that the problem now could be at the board, I was thinking of changing that to another one from another similar HDD. But as I could see here, at this right here thread, somebody had already the same idea ... but the group shows him that it could not be a good experience.

Well ... I will try the testdisk.

See you later.

Hugs and thanks for everyone.

Capillé

#2785
Capille

Capille
  • Member
  • 4 posts
  • OS:none specified
  • Country: Country Flag
Well ... here I am again.

I tried the TestDisk program.
It recognizes the HDD as 500GB / 465GiB - Maxtor S TM3500320AS.
(The disk manager also recognizes it, but shows it as unknown and not initialized one.
All the times I plug on the HDD and open the disk manager, it asks me if I want to install it.
As I know that it means to format it, I always answer NO.)

But the TestDisk also said that the structure is OK.
Nevertheless it showed the warning:
-> Incorrect number of heads/cylinders 240 (NTFS)! = 255 (HD)
HPFS - NTFS 0 1 1 19122 209 63 307208097

... and ...

-> The current number of heads per cylinder is 255. But the correct value may be 240.
You can use the geometry menu to change this value.
It's something to try if:
- some partitions are not found by testdisk
- or the partition table can not be whitten because partitions overlaps.

Then I changed that number (255 to 240) and tried the analize again .
But I continue to receive the same results ... error on reading LBAs.


Oh God ... I don't know ... I was thinking ...

Is it possible for a virus to install itself at the firmware of the HDD?
Is it possible that all of this could be happening by a virus installed at the firmware of this HDD?
Have somebody seen something like this before?
I'm not familiar to all of this.
I don't work with this things ...
Till now I was only somebody that uses this things.
But the last month I began to read a lot of things about it.

For exaple ...
-> I read about many guys that tried the procedure that is taught here but didn't have success for the first time.
Then they were recommended to try another times ... and after some times, it worked.
Well ...
I tried the procedure not once but four or five times.
I always got the correct answers back, after some little troubles.
But the contents of the HD does not appears.

-> I read that the last command to be sent (mo,2,2,0,0,0,0,22) must have one last comma after the "22" if the version of the firmware at the HDD was the updated one (MX1A).
Well ...
The version of the firmware at my Maxtor is just MX1A ...
But only one guy recomended that ...
And many others said that the command "22" must be the last command of that sequence.
So I didn't try this.

So I ask to you all, guys ... Did somebody here have heard something about this further comma?

-> But I also read that this trouble I am facing is related to the not updated version of the firmware.
It's strange, but at my Maxtor it is printed that the firmware is the updated one ...
Does it means that I couldn't be having it? Because anyhow it seamed that I am having the trouble.

-> I also read that maybe it should be necessary for me to update the firmware.
In my case it would mean to reinstall the firmware, as my HDD has already the updated version.
But I also read that this could be a very dangerous thing to do.

Well ...

I even don't know how to do this.
Is the firmware at the BIOS?
Or is it the opposite? (The BIOS is at the firmware)
How do I reinstall the firmware?
Is it really dangerous?
Considering that the original firmware was the MX1A, even so, could it be dangerous to reinstall it?

Well, guys ...
I don't know what to do.
I please, beg for your help.
... or for some little light at the end of the tunnel.

Thanks

Capillé

#2786
slacker1989

slacker1989
  • Member
  • 1 posts
  • OS:none specified
  • Country: Country Flag
I suspect I have the BSY issue. The BIOS does not detect the drive, the motor spins and no unusual noises. The drive is an ST3500320A with firmware SD81 manufactured in China. Checked the Seagate site by serial number and it says the drive is not effected. Anyone seen this on a drive with the SD81 firmware?

Thanks,
Slacker1989

#2787
aleksandaril

aleksandaril
  • Member
  • 3 posts
  • OS:XP Pro x86
  • Country: Country Flag

and i only found MAX232N, now i am searching the circuit for that chip..

As far as I know the MAX232N is exactly the same as the other versions, so you
can use the exact same schematic for it:


Greetz,

Peter.

whell at the pictures i've posted there is some diferences.. but after all i use your advice that the max232 = max232n and i use your picture to build rs232->ttl..
the most important thing, it works, and also procedure explained at first page, about fixing bsy state also work.. so:
THANK YOU GUYS, A HAVE MY DATA BACK,

#2788
jaclaz

jaclaz

    The Finder

  • Developer
  • 13,999 posts
  • OS:none specified
  • Country: Country Flag
@Capille
What was/is the difficult part in:

Start a new thread if you need help.


This thread is already 140 pages long, hopefully finding a way to retrieve your data will take some time and several posts, it could be helpful to other people but will be lost in the bulk of this thread, where people continues to post things actually ON topic.
Please start a new thread, if you need help.

jaclaz

#2789
VideoRipper

VideoRipper

    CSI Eastwood City

  • Member
  • PipPipPip
  • 330 posts
  • OS:none specified
  • Country: Country Flag

THANK YOU GUYS, A HAVE MY DATA BACK,

Great to hear, aleksandaril! :thumbup

whell at the pictures i've posted there is some diferences..

The MAX232 actually houses two pairs of convertors. :yes:

Since I used a piece of Veroboard to build it on, it was easier to use the 8/9 and 7/10 pins of
the chip (these are straight opposite each other), rather than using the 12/13 and 11/14 pair,
but they are functionally the same, so it doesn't really matter which pair you use. B)

Great job!

Peter.
To C the BASIC things in life, use Delphi

#2790
aleksandaril

aleksandaril
  • Member
  • 3 posts
  • OS:XP Pro x86
  • Country: Country Flag

The MAX232 actually houses two pairs of convertors. :yes:

Since I used a piece of Veroboard to build it on, it was easier to use the 8/9 and 7/10 pins of
the chip (these are straight opposite each other), rather than using the 12/13 and 11/14 pair,
but they are functionally the same, so it doesn't really matter which pair you use. B)

Great job!

Peter.


yeah i know that there is two independent rs232 to ttl converters in the MAX232 chip that was not the problem.. what i meant was about capacitor on pin 2,it was not wired with VCC like in your picure.. what ever.. what is important it worked;p.. ONE MORE TIME THANK YOU, AND THANK GRADUS2

#2791
imiimi

imiimi
  • Member
  • 5 posts
  • OS:Windows 7 x86
  • Country: Country Flag
hi , i have STM3500418AS Dimondmax 23 500g ,after i update to new version firware CC3D and see problem in my HDD and that was similar BSY error that u said.
anyway, i didnt find RS232toTTL so i decided to create it (by schematic that Master VideoRipper put), i did it but i mixed up by ground connections?!

1. in schematic, connected GND of HDD Jumper to 15(IC) but in first post tutorial we dont use GND of jumper!?

2. can i connect all GND (DB9 , C5, C6, 15) to themselves? (GND is shared for all of them?)

excuse me for my bad english and very bad knowledges :(

Edited by imiimi, 25 April 2010 - 10:22 PM.


#2792
dencorso

dencorso

    Adiuvat plus qui nihil obstat

  • Super Moderator
  • 5,758 posts
  • OS:98SE
  • Country: Country Flag

Donator

You're quite right:
In the 1st post tutorial (and in several others) GND is not used.
But it's better to use them.
And yes, you should interconnect all the GNDs among themseves, so that GND level is the same all over.

#2793
imiimi

imiimi
  • Member
  • 5 posts
  • OS:Windows 7 x86
  • Country: Country Flag

You're quite right:
In the 1st post tutorial (and in several others) GND is not used.
But it's better to use them.
And yes, you should interconnect all the GNDs among themseves, so that GND level is the same all over.

thanks a lot for fast response u helped me so much :) i'll test it

Edited by imiimi, 26 April 2010 - 02:44 AM.


#2794
imiimi

imiimi
  • Member
  • 5 posts
  • OS:Windows 7 x86
  • Country: Country Flag
i did everything good but when i typed N1 i gave this error:

Init SMART Fail
LED:000000CC FAddr:0024E3A7
LED:000000CC FAddr:0024E3A7
LED:000000CC FAddr:0024E3A7
.
.
.
LED:000000CC FAddr:0024E3A7!!!!!!!!!!!!!

whats happened, i did every thing good?!!!!
please help me :(
i though my HDD has LBA-0 so i did Ctrl+Z and then m0,2,2,,,,,22 but it finished so soon showed:
Max Wr Retries = 0, Max Rd Retries = 0, Max ECC T-Level = 16, Max Certify Rewrite Retries = not supported

whats i have to do heeeeeeeeeeeeeeeelp!!!!! :((

Edited by imiimi, 26 April 2010 - 01:17 PM.


#2795
Greg27

Greg27
  • Member
  • 2 posts
  • OS:XP Home
So I've got a LaCie external HD with a BSY Seagate inside. Guessing I'll beable to get no help from either LaCie or Seagate, so looks like I've be doing this. My question, is the tutorial on the first page of this thread the one to follow? Or is there an updated or better one somewhere? I'm pretty good with computers but never done anything like this before, so the more detailed the better. Thanks.

#2796
BetKing

BetKing

    Emergency Technician

  • Member
  • 21 posts
  • OS:none specified
  • Country: Country Flag
Greg, check this one out:

My link

#2797
VideoRipper

VideoRipper

    CSI Eastwood City

  • Member
  • PipPipPip
  • 330 posts
  • OS:none specified
  • Country: Country Flag

hi , i have STM3500418AS Dimondmax 23 500g ,after i update to new version firware CC3D and see problem in my HDD and that was similar BSY error that u said.


whats i have to do heeeeeeeeeeeeeeeelp!!!!! :((


Hmmm... well the problems might look similar, but doesn't necessairy have to be the same... :unsure:

The procedure was written for and tested with Seagate 7200.11 drives with SD15 firmware and
while Maxtor now is property of Seagate, it doesn't automatically mean you can use the same
commands and/or parameters on Maxtor (or any other) drives or firmware-versions.

I'm not aware of any similarities or differences between Seagate 7200.11 and Maxtor DiamondMax
drives, so I can't help you on that one, I'm afraid :no:

Greetz,

Peter.
To C the BASIC things in life, use Delphi

#2798
VideoRipper

VideoRipper

    CSI Eastwood City

  • Member
  • PipPipPip
  • 330 posts
  • OS:none specified
  • Country: Country Flag

My question, is the tutorial on the first page of this thread the one to follow?

The tutorial on the first page is still the only one you'll need; you could use the link
provided by BetKing above if you're looking for another layout of the instructions, but
they're basically identical. ;)

Greetz,

Peter.
To C the BASIC things in life, use Delphi

#2799
Greg27

Greg27
  • Member
  • 2 posts
  • OS:XP Home

My question, is the tutorial on the first page of this thread the one to follow?

The tutorial on the first page is still the only one you'll need; you could use the link
provided by BetKing above if you're looking for another layout of the instructions, but
they're basically identical. ;)

Greetz,

Peter.


Thanks Peter. I found the tutorial BetKing posted before, it looks more detailed and has pictures so I'll probably try using that one.
Little problem to start off with though, my Seagate drive is in a LaCie enclosure:

Posted Image
Posted Image

So I'm going to need to remove the drive, yes? What is the circuit board you can see, is that LaCie or Seagate? Will it come out ok, because both the power and USB data cable of the external HD go into the side where that circuit board is...
Sorry! :blushing:
Greg.

#2800
mundy5

mundy5

    Junior

  • Member
  • Pip
  • 59 posts

So I'm going to need to remove the drive, yes? What is the circuit board you can see, is that LaCie or Seagate? Will it come out ok, because both the power and USB data cable of the external HD go into the side where that circuit board is...
Sorry! :blushing:
Greg.

yes, you will have to remove the drive. You should see a separate PCB attached to the HDD once you remove it from the enclosure. The board that is visible should be LaCie's. Of course, you will not know until you actually disassemble the enclosure.




5 user(s) are reading this topic

0 members, 5 guests, 0 anonymous users



How to remove advertisement from MSFN