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The Solution for Seagate 7200.11 HDDs

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4740 replies to this topic

#2251
wacio

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Hi everybody.

I live in south suburb of Chicago - Orland Park. I wondered if anybody that recovered their drive and not needing the tried - working hardware could sell it to me. I red that it is possible to get a dud so this would save me a hassle.

Please email offer mkruzel@juno.com

Thank you.


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#2252
distromaster

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hello! I having the BSY state of my 7200.11 1Tb.

I have an USB-RS-232 cable, and an MAX232 TTL Converter (Make by me)

Y can conect the PCB, but I cant write nothing in Hyperterminal. The window is blank with a cursor, but I cant write nothing. sometimes the hyperterminal window freezes, and then response. the only that run is a conection timer clock

what is wrong????????
I`ve checked the Tx and Rx conection, exchange this, and nothing.

please guide me, help me and excuse my bad english

#2253
shp1367

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Hi dear friends,
I am new user here and I really need to your helps about my problem.

I have a DELL-XPS laptop,some days ago when I was working with my laptop and surfing the web too but my laptop got a blue screen error and it restart very fast and the problem began.

My laptop didnot detect the hard drive now and when I turn on it it give a alarm and show the below error:

internal harddisk drive not found!
To resolve this issue, try to reseat the drive.

No bootable devices--strike F1 to retry boot, F2 for setup utility
Press F5 to run onboard diagnostics


I cannot access to the hard details with my PC too and it donot detect in my laptop bios :( but I think its motor work and I hear its voice good.

because I saved my Maxtor hard drive (STM3500320AS) that donot detected in my pc before with this topic ways,I think maybe I could solve this hard problem too with this way.

My laptop hard information:

Model : WD3200BEVT
S/N : WD - WXE508FH4819


Anybody had this problem before?
Can you guide me?


Best Regards,
SHP



Anybody donot know the answer?

#2254
jaclaz

jaclaz

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Anybody donot know the answer?

YES. :)
http://homepages.tes...no-answers.html


Is your internal laptop drive a Seagate 7200.11?
Or the equivalent Maxtor model?

Haven't you got the doubt that you are asking, besides the wrong question also in the wrong place? :unsure:

Do you really think that the same solution for a specific Seagate/Maxtor desktop model can apply to a a Western Digital Laptop drive? :w00t:

And that people that try helping in solving the first problem will have all the answers for all the problems of all hard disk drives in the world? :no:

internal harddisk drive not found!
To resolve this issue, try to reseat the drive.


Have you tried to reseat the drive?

The error you are having means, rather obviously:

internal harddisk drive not found!
To resolve this issue, try to reseat the drive.

that the DATA connection between the motherboard and the hard disk is interrupted.
This can be due to:
  • bad cables (if any)
  • bad connectors
  • badly seated drive (connectors not making good contact)
  • drive PCB burned
  • laptop HD controller burned

The only thing that you can do, before taking the PC to assistance, is to remove the drive and re-insert it.

If the above fails, you can try with another drive, just to make sure that the laptop/cables/connectors are OK, and that the problem is in the hard disk.

jaclaz

Edited by jaclaz, 24 December 2009 - 08:51 AM.


#2255
badluck

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Hello, first of all i thx all who dedicated theirselves to fix this problem. I am in trouble which i cant find a solution in forums.

My seagate 3500320as was bricked. I used terminal tricks and got my hd back. I didnt upgrade my sd15 at the begining, and started to backup hd first. But it was locking while transfer : i just got 1gb data; need 400 more^^
Because of locks (i mean it pauses transfering data) i loaded firmware sd1a . But after that upgrade, my hdd bricked again. I used terminal and codes again on Sd1a, didnt have too muhc idea what i was doing btw.
My situation atm is : Bios can see my hdd as all values are 0 .
In windows : i ca see my hdd in devices : volume bar only has max capacity avaible, type, status etc are messed up.
I am using testdisk to recover unallocated partition atm. My mind is messed up as well...
In wista storage manager, i have hdd as unknown. trying to write MBR on that and fails. i wrote MBR by testdisk also.

I dont know what situation i am in. I need some advice on which way i should go on, please if you have any idea what i should do, tell me. thanks...


Also in Testdisk "analyse" there are read errors on cycles :( is that mean they are "bad sectors" ?




No idea at all???

Attached Files


Edited by badluck, 24 December 2009 - 03:44 PM.


#2256
jefferyjunk

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Has anyone found a solution for the "Serial FLASH boot code checksum Failure!" issue? I have a drive which is in that state.

Any help would be greatly appreciated.

Jeff


Does this mean the drive firmware is not even loading ?


Cannot say. :unsure:

Try a CTRL+L:
http://www.msfn.org/...-page-1105.html

and post results.

If there was a problem you should get this also:
http://translate.goo...t...it&ie=UTF-8

TetonST Boot ROM 2.0
Copyright Seagate 2006

Serial FLASH boot code checksum failure!


before.

See if anything in the "commands" help:
http://www.msfn.org/...07-page-15.html

Doesn't CTRL+Z do anything?

jaclaz



#2257
PHOBoS

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Another Succes! :thumbup

Seagate Barracuda 7200.11, 500Gb
firmware: SD36 !

I'll probably post some more information later,
but for now big THANX! to Gradius & Aviko
and everybody else who posted useful information!

Merry X-Mas!

Gree(n)tingZzz PHOBoS

#2258
genka

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After some playing with wires I easily unlocked 750GB drive. Thanks a lot for the guide!
Initially I bought a CA-42 clone cable on ebay, but it didn't work at all- Windows couldn't initialize the com port. So I went with RS-232 converter from alldav.com

Edited by genka, 27 December 2009 - 07:14 AM.


#2259
chouberry

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Then go to Level 1 (by typing /1):

F3 T>/1 (enter)

Now lets do a S.M.A.R.T. erase (create S.M.A.R.T. sector):
F3 1>N1 (enter)

Now turn off (or power off) the drive. At this point I don't know yet if the drive power off alone after N1 command or not (I'm still need to order my RS232 to TTL adapter). So, I'll just mention that as "Power OFF/ON" process.

G-List Erase (cert the reserved cyl):
F3 T>i4,1,22 (enter)

For reference:

Level T 'i': Rev 0001.0000, Overlay, InitDefectList, i[DefectListSelect],[SaveListOpt],[ValidKey]


Power OFF/ON

Partition regeneration:
F3 T>m0,2,2,,,,,22 (enter)



Now i'm just curious before I start working on the BSY fix for my drive, I wanna be clear about the BOLD parts above in the quote.
Since It seems as though Gradius2 was uncertain of the power off/on part. Do I just unplug the drive at this point, and then plug it back in right away?


Help! Honorific specialist
How can I do if model number and SN appear as messy code? Can we key in correct SN and recover?

#2260
pichi

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Hi dear friends,
I am new user here and I really need to your helps about my problem.

I have a DELL-XPS laptop,some days ago when I was working with my laptop and surfing the web too but my laptop got a blue screen error and it restart very fast and the problem began.

My laptop didnot detect the hard drive now and when I turn on it it give a alarm and show the below error:

internal harddisk drive not found!
To resolve this issue, try to reseat the drive.

No bootable devices--strike F1 to retry boot, F2 for setup utility
Press F5 to run onboard diagnostics


I cannot access to the hard details with my PC too and it donot detect in my laptop bios :( but I think its motor work and I hear its voice good.

because I saved my Maxtor hard drive (STM3500320AS) that donot detected in my pc before with this topic ways,I think maybe I could solve this hard problem too with this way.

My laptop hard information:

Model : WD3200BEVT
S/N : WD - WXE508FH4819


Anybody had this problem before?
Can you guide me?


Best Regards,
SHP



Anybody donot know the answer?

I think you have BSY problem. STM3500320AS of maxtor works as ST3500320AS of Seagate. You need "RS232 to TTL adapter" or "USB to TTL adapter" to repair it. To unmount the PCB you need torx 6 screwdriver.

#2261
Edvin

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Hello again, I managed to install driver for CA-42 cable (prolific USB to serial bridge), although I cannot connect to a terminal service, I tried flipping TX and RX cable, and see not difference, program says it is connected but ctrl-z does not work and just see the blank screen either way, but when swapping the ground cable terminal fails to connect. Please help!

#2262
Edvin

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Managed to connect and done everything that was needed to make it work, although windows cannot boot with this HDD, I tried to connect it while in windows - it sayd it is 7.87GB space, and disc manager shows it is blocked, what do I do?

#2263
executionerr

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hi, i've stuck with repairing my drvie
i bought a ca-42 cable the same as, gnakh's. http://www.msfn.org/...p...st&p=884790
for connecting i used some old cdrom cable

than, 1 connected the cables like this:
blue: data tx to hdd rx
white: data rx to hdd tx
black: gnd to hdd gnd
yellow: power gnd to batteries -
red: power +3v to batteries +
(2 AA battery, without the batteries the ca-42 did nothing)

http://img695.images...7/dsc01404a.jpg
the right is tha ca 42 the left is the cd cable

http://img686.images...3/dsc01406i.jpg

first i wanted to try tried without inserting a paper to the hdd motor to make sure everything is ok.
-connected the pins, the usb, than the sata power supply for the hdd power
- than windows detected the cable, drivers installed
- i checked which com port i connected it said, COM11
- installed hyperterminal private edition( becouse win 7 dont have hyperterminal)
- made a new connection with COM11, 38400-8-N-1-N

but i cant write anything in hyper terminal. ctrl+z don't work, tried switching rx and tx, but nothing happened.
anyone have any idea what step i missed or what have i done wrong??

sry for my english

#2264
comega

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Is there any way to unblock a drive that was blocked by using the "fix BSY" solution with the PCB connected to the drive (motor disconnected with plastic)?
I got the LED error, disconnected the drive to remove PCB, and now the drive has stopped responding for CTRL+Z or commands.

I was a little bit fooled by using "A direct guide for BSY error", because it did'nt tell that the PCB must be removed. I thought it would be enough to isolate the motor pins.

Afterwards, I created an isolation paper also for the data connector, and premounted the PCB with screws. In that way I would be able to easily remove the 2 isolators with power on, and then secure the screws without riscing to drop them on the PCB. Too late I'm afriad...

(Sorry if this has been answered before, I can't spend hours on reading 114 forum pages)

#2265
numberonekiwi

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Hi all

jaclaz thank you for your answer but i cant find any TTL here in JORDAN but i can bay the same HDD from the store so if i bot another one and change the electric board can i get to the data ??can i copy it to my external 250 G.B. HDD??

the price of new HDD MAXTOR 1T.B. that i found in the store is about 140$ but i cant risk with any data to be lost :} :thumbdown :ph34r: :ph34r:


NO!!! DO NOT, FOR ANY REASON, SWAP BOARDS ON MODERN HARD DISK DRIVES. (unless you really, really know what you are doing ;))


I am of course not familiar with availability of electronic equipment in Jordan, but I doubt you cannot find by the dozen some NOKIA cables or some other USB<->Cellular Phone data cable that "talks" TTL, and an experienced guy to test them.

I pointed you to an alternative very simple DYI circuitry. Even if you cannot find a MAX232 or similar IC, I am pretty sure you can find someone with a solder gun, some soldering paste and flux and some thrown away electronics:
http://www.uchobby.c...ptor-explained/

Scrounging
All the parts you need are probably sitting in electronics devices you could scrounge. You don’t have to have 2N3906 or 2N3904 transistors to make this circuit work. These transistor parts are very common so it’s possible that you will find exactly these devices. Look for the small black (T0-92) packages in electronics scrap and remove them. You will need a PNP and a NPN signal transistor. Many Digital Multi-Meters (DVM) have a built in transistor checker you can use. Try and find transistors that check out with a beta of at least 100. I hope to do an article about testing scrounged transistors soon. Maybe someone will do this article to receive a free Arduino kit.

The other parts such as a diode and LEDs should also be very easy to find. The resistors could be more difficult. You will no doubt find plenty of them but they may not have leeds long enough to work with. The best solution here my be to buy a resistor kit. I recomend a kit from All Electronics. If you know of a better kit please let us know in the comments.




jaclaz

Hi first time poster here

If I had read the dont swap boards I may not have tried it but I did before reading this with success

I had 2x st3500320AS drives one with SD15 and one with SD81 firmware when I swapped boards BIOS would detect both drives but with SMART errors and I got a clicking sound from each drive similar to that of heavy disk activity but a little louder but I could not access either drive

The original error was that BIOS would not detect the SD81 firmware drive

The solution was to download the boot CD iso with firmware SD1A and boot from CD and with only one drive attached at a time update the firmware for each drive

After that I still had the SMART error and clicking sound and neither drive could be accessed as before So I just swapped the two PCB boards back to their original drives connected both to the PC and powered up. To my joy I rebooted straight away to the OS on the effected originally effected drive and could access the other drive all seems to work fine

I am not sure why swapping boards back after the firmware upgrade worked and why I could not keep them swapped but I am not worried about that I am just happy to have my drive back working

#2266
executionerr

executionerr
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another succesfull restore from bsy error, thank you everybody:)

#2267
Han Solo

Han Solo

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So I am trying to fix my seagate and I have the cable but the drivers are not working for me. I installed Handset_USB_Driver_32_v2.6.2.0 drivers for XP and at first I wasn't getting the prompt for new hardware but now I get a code 10 error. For that error I did try to uninstall USB controller drivers and that didn't help, especially if your you disengage the drivers for the mouse and keyboard. So then I installed the PL2303_Prolific_DriverInstaller_10311 drivers that I think Vista recommends. BTW I have a triple OS system: Vista, XP and Ubuntu. The prolific drivers I think gave me a code 1 error in Vista. In short I am having trouble with the drivers that won't install for a new device, assuming I have the connections correct which I think I do then the drivers are the only thing in my way.

Edited by Han Solo, 04 January 2010 - 10:09 PM.


#2268
tofy792000

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dear best frinds thank U all for helping me so i couldint find the cable here in jordan but i'm go to electronical inginear so he is my freand to and he make one for me serial RS232 to TTL after i used it my HDD back to life and now i have to reach to all my data on it there is no losting data thank U all

:w00t: :w00t: :w00t: :w00t:

#2269
jaclaz

jaclaz

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dear best frinds thank U all for helping me so i couldint find the cable here in jordan but i'm go to electronical inginear so he is my freand to and he make one for me serial RS232 to TTL after i used it my HDD back to life and now i have to reach to all my data on it there is no losting data thank U all

:w00t: :w00t: :w00t: :w00t:

Happy to hear you made it . :)

I am not sure why swapping boards back after the firmware upgrade worked and why I could not keep them swapped but I am not worried about that I am just happy to have my drive back working

A PCB on modern hard disks is "tied" to it's mechanical parts.

To exchange succesfully PCB boards you need to also exchange the data in some flash chips (or physically exchange the chips by de-soldering them from one PCB and re-solder it on the other).

Firmware is (obviously) the same for each "family" of drives, so it doesn't make difference if you flash it with the PCB connected to one or the other drive.

Most probably by exchanging the boards you somehow managed to get the board in an "error" state that allowed re-flashing the firmware and recover from error once the "right" PCB and drive were again coupled.

This is however NOT, NOT recommended as there are concrete possibilities that you can end with two dead drives instead of one.

jaclaz

#2270
vapour

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Thanks for posting these guides everyone, I was able to flas my HDD using a genuine CA-42 cable. The connections were posted earlier for this type of cable.

I have fixed two harddrives so far, an SD15 1tb and an SD81 500gb. After updating the firmware on the SD15 anf my own harddrive (another 500gb SD15) both drives fail the SMART test in Seatools and report 0 hours of use regardless of the time they are ran. The unusual thing is that the SD81 failed and does NOT have a firmware update.

There is something deeper here causing any 7200.11 drive to just up and die randomly. I think Seagate's hiding some serious problems with the drives.

Is there anybody else with the new SD1A firmware have seatools reporting oddly?

#2271
Guest_kerjaluar_*

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Finally I manage to fix the Seagate BSY Error, a BIG THANK YOU for the guides...
The HDD is Seagate ST3500620AS 500GB OEM from HP IQ508D TouchSmart PC and the Cable is Nokia "Clone" DKU-5

along the way I found few error message like:

LED:000000CC FAddr:0024900D

and

LED:000000CE FAddr:0027CF31


I have put up a page for reference at: http://howto.starahead.com/?p=61

Thank you again for the great guides and resources !

:thumbup

best regards from SHAH ALAM, MALAYSIA

#2272
shakeyspear

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Thanks to all involved with this fix!

I was able to unbrick my ST3500320AS from the BSY issue, but when the power was cycled on it after pulling off about 1/4 of the data, it looks like it may be stuck with the 0LBA

Firmware shows as SD15 still, but the process for removing the 0LBA does not seem to work..

Using the RS232 - TTL, I put the m0,2,2,0,0,0,0,22 command and get the "completed format" response, but bios still shows the model # and 0GB...

Am I missing something?

#2273
papa lazarou

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Sorted my son's ST3500320AS with BSY problem thanks to this forum, using an RS232 - TTL converter I made myself using Veroboard and a Max232 IC for use with Fire Alarm panels :D
Really grateful to all who contributed to it and thanks to Fatlip for posting a link here on the seagate forum.
Last time I buy Seagate (or Maxtor)!

#2274
stewlounse

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Hey guys. Thanks for the great guide. I'm attempting the BSY fix and when I CTRL+Z in hyperterminal all I get is a little black arrow pointing to the right, instead of F3 T>.

I'm using the RS232 to TTL adapter with the TX and RX LED's. I notice that both LED's flash when I try to CTRL+Z.

I've quadruple checked everything and I'm stumped.

#2275
Lurch666

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I successfully fixed my seagate drive using this method but now,because I have the LC11 firmware I cannot update the drive's firmware so this won't happen again.According to the first page of this topic once I reset my pc 320 times my drive will fail again.Now I know I can use this method to fix it again but I would prefer to be able to avoid my drive locking altogether.I have emailed seagate but they say a firmware fix aint available and to send the drive to them but I would prefer not to do this as it's my main storage drive and I can't do without it.I was wondering if there's a software method of doing this fix in windows while the drive is working so I can reset the log counter manually every once in a while instead of having to take the drive out and doing it once it has bricked again?




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