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The Solution for Seagate 7200.11 HDDs How-to fix 0 LBA and BSY errors Rate Topic: -----

#2010 User is offline   wonderaj 

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Posted 07 October 2009 - 11:40 AM

My 1TB Seagate hard disk was detected by BIOS but was shown as 0MB hard disk.
Before I read this fix, I upgraded the firmware from SD15 to SD1A
Now I tried the 0LBA fix and following is my result

After the command
F3 T>m0,2,2,0,0,0,0,22
Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 14, Max Certify Rewr
ite Retries = 00C8

User Partition Format Successful - Elapsed Time 0 mins 00 secs

But still the hard disk is shown as 0MB hard disk

So I tried the command
F3 T>m0,1,1,0,0,0,0,22
I got the result ending with

User Partition Format 5% complete, Zone 00, Pass 01, LBA 003BE6E2, ErrCode 000
00080, Elapsed Time 35 mins 00 secs
DiagError 0000500D
User Partition Format Failed - Elapsed Time 35 mins 00 secs
R/W Sense 00000002, R/W Error 84400080, File Error 00000000
Blk Addr 01080001, Blk Addr Type 00, Cyl FFFE0000, Hd 5A

Please help

This post has been edited by wonderaj: 09 October 2009 - 11:54 PM



#2011 User is offline   spiderman 

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Posted 08 October 2009 - 12:01 AM

View Postjaclaz, on Oct 7 2009, 01:05 AM, said:

View Postspiderman, on Oct 6 2009, 12:48 PM, said:

Does this mean the drive firmware is not even loading ?


Cannot say. :unsure:

Try a CTRL+L:
http://www.msfn.org/board/seagate-barracud...-page-1105.html

and post results.

If there was a problem you should get this also:
http://translate.google.it/translate?u=htt...it&ie=UTF-8

Quote

TetonST Boot ROM 2.0
Copyright Seagate 2006

Serial FLASH boot code checksum failure!


before.

See if anything in the "commands" help:
http://www.msfn.org/board/solution-seagate...07-page-15.html

Doesn't CTRL+Z do anything?

jaclaz


CTRL+Z does nothing. CTRL+L blanks the screen. If I type anything other than the commands listed I get Bad cmd: 0x1a0d or some other hex error code. im thinking the board is in some kind of firmware loader mode.

#2012 User is offline   fisherman10 

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Posted 08 October 2009 - 11:12 AM

hey guys...just to let u guys noe, i have successfully recovered my data by following this method here.
Much thanks to those who contributed here.

On the other hand, i'm now having another big problem. I bought the new 7200.12 versions and i am now having problems again.
Just wondering if anyone of u guys can help me HERE

Thanks. :thumbup

#2013 User is offline   free_runner22 

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Posted 08 October 2009 - 06:39 PM

Hi,
I have a problem with a ST31000340AS drive. It was sent in to Seagate to have the firmware flashed/fixed but my drive still isn't recognized by the bios. They said is was flashed and something about bad sectors still on the drive that are preventing it from being recognized. It is part of a raid 0 array and I was just wondering what I could do. The drives both worked fine less than a week ago and only one drive randomly stopped working. Thanks

#2014 User is offline   pixapins 

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Posted 09 October 2009 - 04:37 PM

(I am Spanish, excuse my poor English)

I have read the entire forum in Spanish, and some of this but I have a problem and can not find the answer:
I have a DKU-5 "Made in Thailand" with 5 cables (red, black, white, blue and yellow), I installed the drivers of nokia and appears in fact as COM4 when i connect it. (In the system appears as "Port 1 on Nokia Adapter (COM4)" )
I installed HyperTerminal Private Edition 6.3 and I set it up correctly (.. com4, 38400 8-N-1 N), but when i attempting to connect the cables between them to find Rx and Tx, (and clicking the keyboard) i never see any response in HyperTerminal ...

Someone could help me?

Thank you very much.

#2015 User is offline   Strawhat12 

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Posted 09 October 2009 - 04:48 PM

View PostStrawhat12, on Oct 6 2009, 09:23 PM, said:

I haven't attempted the fix yet, (need to order the Nokia CA-42 cable first) but I have some questions. I'm going to be using an old CD-ROM audio cable that I have laying around and I need a few clarifications in how to connect everything together, so correct me if I have it wrong.

Once I open the black plastic cover I have 3 cables exposed correct?

I pull the 3 cables out of the gold coloured pins, correct?

I then insert the cables from one end of the CA-42 cable into the gold pins?

Wrap each pin in electric tape and then insert into the back of the HDD?

Also if I pull out the original audio cables from the gold pins is it normal to have a few strands of cable still inside the pin? Its very small but it looks like when I pulled out the cable from the pin some strands must have remained, is this ok? Will it still work if I insert the CA-42 cable in there?

And finally whats the general consensus before I input this command "m0,2,2,0,0,0,0,22" in HyperTerminal. Should I first power down the drive by turning the PSU off or is it okay to input that command without turning it off?

Thanks.


Bump

#2016 User is offline   banjaluka 

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Posted 10 October 2009 - 03:06 AM

YES!!!!

I did it - thanks God, and all of you kind people around the world posting those messages and your experiences solving this awful problem.

God bless you all!!!

It was my fault for not having the most recent backup, but having the disk that is less then 1 year old I really didn't think this could have happened.
Especially not on this magnitude of thousands of soon-to-be ex-Seagate customers :-(

I made it with genuine Nokia CA-42 cable and Windows didn't recognize it until I provided 5V power to the cable from the my computers power supply, and connected hard disk to it. (I though that I broke the cable and almost went for another one.)

Another thing that caused some additional gray hair on my head was this DETSEC error after trying to spin it up, like in the commented post:

View Postmrlondon, on Sep 22 2009, 12:14 AM, said:

Oh dear... I followed the instructions but I seem to have made things a lot worse. :rolleyes:

...

I used a piece of card to isolate the heads contact and all seemed fine until the step to spin back up and I got this:

F3 2>U

Error 1009 DETSEC 00006008
Spin Error
Elapsed Time 13.550 secs
R/W Status 2 R/W Error 84150180


mrlondon, I don't know if you have already solved it, but in my case the reason was that I had the card that isolated PCB from the head contacts was mounted for a day or a two (until I've fixed the problem with the cable), and removing the card didn't really provide contact between the two.

So what I had to do additionally, was to carefully screw the PCB where it was supposed to be connected to head contacts. It solved the problem - spinning up and the rest of the instructions worked like a charm! :thumbup

Now, I am backing up my data, and as soon as that is finished, I am going back with this hard disk to the shop where I bought it!


Thank you all kind people! :hello:

#2017 User is offline   hiro 

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Posted 11 October 2009 - 09:31 AM

Hi banjaluka!

I am also in trouble with DETSEC error, my disk doesn't spin up after U command.

Could you help me where to screw the PCB?

I don't know where it was supposed to be connected to head contacts.

View Postbanjaluka, on Oct 10 2009, 09:06 AM, said:

YES!!!!

I did it - thanks God, and all of you kind people around the world posting those messages and your experiences solving this awful problem.

God bless you all!!!

It was my fault for not having the most recent backup, but having the disk that is less then 1 year old I really didn't think this could have happened.
Especially not on this magnitude of thousands of soon-to-be ex-Seagate customers :-(

I made it with genuine Nokia CA-42 cable and Windows didn't recognize it until I provided 5V power to the cable from the my computers power supply, and connected hard disk to it. (I though that I broke the cable and almost went for another one.)

Another thing that caused some additional gray hair on my head was this DETSEC error after trying to spin it up, like in the commented post:

View Postmrlondon, on Sep 22 2009, 12:14 AM, said:

Oh dear... I followed the instructions but I seem to have made things a lot worse. :rolleyes:

...

I used a piece of card to isolate the heads contact and all seemed fine until the step to spin back up and I got this:

F3 2>U

Error 1009 DETSEC 00006008
Spin Error
Elapsed Time 13.550 secs
R/W Status 2 R/W Error 84150180


mrlondon, I don't know if you have already solved it, but in my case the reason was that I had the card that isolated PCB from the head contacts was mounted for a day or a two (until I've fixed the problem with the cable), and removing the card didn't really provide contact between the two.

So what I had to do additionally, was to carefully screw the PCB where it was supposed to be connected to head contacts. It solved the problem - spinning up and the rest of the instructions worked like a charm! :thumbup

Now, I am backing up my data, and as soon as that is finished, I am going back with this hard disk to the shop where I bought it!


Thank you all kind people! :hello:


#2018 User is offline   Sovereign01 

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Posted 11 October 2009 - 12:04 PM

I've bought various components, including a soldering iron, various pins and jumper cables, but nothing I try works...
This is the first adapter I tried:

Posted Image

Posted Image

Nothing happens at all within hyperterminal, no matter what I do with the connections, I cannot even get it to do a loopback. I bought the other chip, along with the USB-Serial adapter cable. I only get marginally further with hyperterminal, in that it will see the relevant com port, but, again I get nothing on the screen when I try entering commands. When I select the "detect carrier loss" option, all I get is: "Unable to open COM7, please check your port settings", and that's before I even connect the chip to the adapter. I've tried this with 2 computers, one with XP, one with Vista, no difference. Second chip is below:

Posted Image

Posted Image

I had to solder the 4 pins on that one, as it didn't come with any, is there something glaringly obvious that I'm just not seeing? :wacko:

This post has been edited by Sovereign01: 11 October 2009 - 12:10 PM


#2019 User is offline   jaclaz 

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Posted 11 October 2009 - 12:24 PM

@Sovereign01
Don't take this as an offence :), but:
Did you try actually powering the FTDI interface with +5V and GROUND? :unsure:
http://www.msfn.org/board/solution-seagate...-page-1943.html

Same question also goes for second interface, which is a TTL to RS-232, the COM 7 you are seeing is the actual USB to RS232 cable that behaves like a COM port to which a "dead" something (or "nothing") is connected.

The only alternate explanation would be two DOA boards, which is improbable.

jaclaz

#2020 User is offline   fasthands 

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Posted 11 October 2009 - 01:37 PM

To Jaclaz,

I had powered on/off earlier also, but did it again as you suggested. After the N1 command, I powered off for 1 minute, Yes! Opened the system clock and powered off for exactly 1 minute 5 seconds, then powered on the HDD, but it still does not detect and makes a clicking sound.

To people who have not read my earlier post,

I have a Seagate Barracuda 500GB SATA HDD converted to external using a USB External HDD casing. I checked my serial number on the Seagate website and found out that I was affected and needed the Firmware fix, but before I did any investigation, I had opened my drive (broke the warranty seal and opened the drive) and tried moving the HDD arm, since I thought maybe the arm was stuck.

Post my very intelligent activity, I searched on the web and found that the HDD had a firmware issue, hence here I am, trying to fix my HDD since I have void the warranty.

In any case, the data on the HDD is very dear and personal to me and is extremely confidential, so I realised that I was never gonna give it to any HDD recovery firm.

All in all, my case is a classic 'WHAT NOT TO DO' case, so I guess I can be of some help to others. Read all my posts and know what you should not do ever. :))

#2021 User is offline   banjaluka 

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Posted 11 October 2009 - 04:03 PM

View Posthiro, on Oct 11 2009, 05:31 PM, said:

Hi banjaluka!

I am also in trouble with DETSEC error, my disk doesn't spin up after U command.

Could you help me where to screw the PCB?

I don't know where it was supposed to be connected to head contacts.


Hello hiro,

on the attached image, you will see the red marked circle showing the screw that is fixing board to the head contacts. In my case, I had only two screws not fixed (the other one is marked with the yellow circle), since I followed instructions shown on nitrohelix's video you can find on the http://www.youtube.c...h?v=29FztWJVxbM.

As I wrote in previous post, I had the isolating card under the PCB for a few days, and it probably deformed the board little bit, making therefore the contact between the board and the contacts of the head loosen even after removing the card.

Actually, to play on the safe card, just be sure that you carefully (!) fixed all the screws after removing the card (before trying to spin-up the hard disk engine with the "U" command).

I hope this will solve your problem as well - thanks God, it solved mine.

Attached File(s)



#2022 User is offline   jaclaz 

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Posted 12 October 2009 - 01:59 AM

View Postfasthands, on Oct 11 2009, 09:37 PM, said:

All in all, my case is a classic 'WHAT NOT TO DO' case, so I guess I can be of some help to others. Read all my posts and know what you should not do ever. :))


Unless when you opened the drive (taking precautions :whistle:) you actually damaged platter(s), you are probably in a condition where you have:
  • "good" data on the platters
  • a bent or misaligned arm


If this is the case the data may still be entirely recoverable with either of two approaches:
  • "transplant" the platter(s) of your hard disk on another one <-higher probabilities
  • "transplant" an arm from another hard disk on your one and align it accurately <-lower probabilities

This is something that YOU CANNOT DO by yourself.
Please note how the last character in the above sentence is a "dot" or "full stop", called also "period".

A professional data recovery firm may be able to recover the data with one of the two hinted approaches.

It will cost you lots of money, something in the above US$ 1000 range, but if the data is 10 years and worth it:

Quote

I must tell you that the data I have is of utmost importance to me, and very confidential. I have almost 10 years worth of data on the HDD.


Take your time asking for actual quotations from several firms and check that the firm is a known and reputed one, do not necessarily go for the cheapest one, they may be honestly quoting you a fair price or they may be some kids with a couple of data recovery softwares and a set of screwdrivers.

jaclaz

#2023 User is offline   PAOLOHOLZL 

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Posted 12 October 2009 - 05:49 AM

I dont' become answers after ctrl-Z.

I use a serial port (probed using a mouse) it work (and COM port identify).
I have connected pins 3/2 to TX RX from hd (probed and probed inverted).
Connection parameters in Hyperterminal are correct.

I think the problem my be at power.
I have connected a external serial ATA interface and pin 3/2 of serial port to TX RX (GRND have a jumper with the pin at left).

Is it correct, or my be connect other extra power?

Using +3V battery where I have to connect it?

Excuse me for my horrible english!

#2024 User is offline   Twittwilly 

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Posted 12 October 2009 - 06:18 AM

Here's hoping somebody has experienced the following issue and can provide an answer

I'm using the Nokia CA-42 cable powered with 2 AA batteries approach with the repair of my Seagate. The cable is recognized by the computer. However, once I enter the Hyperterminal settings, hit apply and OK the following error message comes up:

"Another program is using the Telephony device. Try again after the other program completes."

I have tried unplugging my Comcast ethernet internet connection and disabled all connection ports within the Network Connections control panel and disconnected/disabled my printer (with Fax capability). Along with this I've disabled most of the USB Root Hub listings within the device manager as well as network adapters listed therein. All to no avail. (There are no internal modems within the rig.)

I am at a total loss as to which program is apparently overriding the Nokia cable, preventing successful entry of the settings.

Any suggestions and/or workarounds shall be gratefully received.

This post has been edited by Twittwilly: 12 October 2009 - 06:46 AM


#2025 User is offline   Strawhat12 

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Posted 12 October 2009 - 08:14 AM

View PostStrawhat12, on Oct 6 2009, 09:23 PM, said:

And finally whats the general consensus before I input this command "m0,2,2,0,0,0,0,22" in HyperTerminal. Should I first power down the drive by turning the PSU off or is it okay to input that command without turning it off?

Thanks.



Bump

#2026 User is offline   jaclaz 

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Posted 12 October 2009 - 08:23 AM

View PostStrawhat12, on Oct 12 2009, 04:14 PM, said:

Bump


http://www.mapleleaf...agatebrick.html

Quote

At this point, many say you need to disconnect the SATA power cable from the drive and wait one minute. Yes, count to sixty. Then plug the SATA power cable back into the drive. There is a bit of debate about this step in the forums but that is what I did and it worked fine in my case. *IF and only if* you choose not to disconnect drive power temporarily, you need to at least change back to the test level prompt (type F3 1>/T (enter)) at this point before continuing.


This is not a democracy. :unsure:

It doesn't matter if 51% agrees to one or the other.

AFAIK/AFAICR:

  • Disconnecting the power has been reported to work.
  • Disconnecting the power has NEVER been reported to create an unrecoverable problem.
  • NOT disconnecting the power has been reported to work.
  • NOT disconnecting the power has NEVER been reported to create an unrecoverable problem.



Just do it (whatever you think better), if it doesn't work, re-start from scratch and use the "other" method. ;)

jaclaz

#2027 User is offline   Sovereign01 

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Posted 12 October 2009 - 10:56 AM

View Postjaclaz, on Oct 11 2009, 07:24 PM, said:

@Sovereign01
Don't take this as an offence :), but:
Did you try actually powering the FTDI interface with +5V and GROUND? :unsure:
http://www.msfn.org/board/solution-seagate...-page-1943.html

Same question also goes for second interface, which is a TTL to RS-232, the COM 7 you are seeing is the actual USB to RS232 cable that behaves like a COM port to which a "dead" something (or "nothing") is connected.

The only alternate explanation would be two DOA boards, which is improbable.

jaclaz

Well, I've made some progress. I'd already connected the battery but had no success, however, I tried again, and this time I was getting something back, and the little lights on the chip lit up when I pressed some keys, so that seems to be working. Bad news was, that when I hooked the HDD board up, nothing happened when I'd press CTRL-Z, other letters would appear, but it wouldn't being up F3>T. I'd press CTRL-Z, and all that appeared was a little arrow pointing to the right. I swapped the TX and RX connections, no difference. If I connected the PSU power supply to the board, I don't get anything appear on hyperterminal. Is there something in hyperterminal I need to change? I noticed there was a section on emulation, but I don't know what that should be set to, so I set it to auto.

This is how I've set it up, and what I get:
Posted Image
Posted Image
Posted Image
Posted Image
I'd placed a piece of paper between the exposed heads of the wires to prevent a short, I removed it for the pictures. And yes, that's a bus ticket I'm using to put between the PCB and the HDD case :D

This post has been edited by Sovereign01: 12 October 2009 - 02:55 PM


#2028 User is offline   RichardKnox 

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Posted 12 October 2009 - 11:01 AM

Hi

i bought CA-42 but it has five cables Black, Blue, Green, White and Orange. There is no markings on PCB indicatig what is which color cable. Only text there is " PL-2303HXA DKU-5 COB PCB ver 1.0 2006.06.05" so i dont know whitch cable conect. Can somebody help? Thnx alot

#2029 User is offline   Strawhat12 

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Posted 12 October 2009 - 11:35 AM

View Postjaclaz, on Oct 12 2009, 03:23 PM, said:

View PostStrawhat12, on Oct 12 2009, 04:14 PM, said:

Bump


http://www.mapleleaf...agatebrick.html

Quote

At this point, many say you need to disconnect the SATA power cable from the drive and wait one minute. Yes, count to sixty. Then plug the SATA power cable back into the drive. There is a bit of debate about this step in the forums but that is what I did and it worked fine in my case. *IF and only if* you choose not to disconnect drive power temporarily, you need to at least change back to the test level prompt (type F3 1>/T (enter)) at this point before continuing.


This is not a democracy. :unsure:

It doesn't matter if 51% agrees to one or the other.

AFAIK/AFAICR:

  • Disconnecting the power has been reported to work.
  • Disconnecting the power has NEVER been reported to create an unrecoverable problem.
  • NOT disconnecting the power has been reported to work.
  • NOT disconnecting the power has NEVER been reported to create an unrecoverable problem.



Just do it (whatever you think better), if it doesn't work, re-start from scratch and use the "other" method. ;)

jaclaz


Thanks for the response jaclaz.

I've got another question.

I currently don't have a torx screwdriver to remove the PCB and put a paper underneath it, hopefully I should get the torx tomorrow.

What I want to know is can I still connect up the HDD via the CA42 cable and input letters and commands in the hyper terminal just to make sure it is working without putting a piece of paper under the PCB?

My cables work fine, via the loopback test but when I actually connected the RX, TX, GND pins into the HDD and start up HyperTerminal I can't input any commands, letters, numbers etc. Nothing shows up when I press the keyboard. Now I'am assuming this is because I have yet to separate the contact and the board via the paper or would it not matter?

Response would be appreciated.

EDIT: I just tried it again now and in the console window I get the message 'LED:000000CC FAddr:0024A051'

Is this normal to get if I haven't separated the contact and the board or does it signal a problem?

This post has been edited by Strawhat12: 12 October 2009 - 12:12 PM


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