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The Solution for Seagate 7200.11 HDDs How-to fix 0 LBA and BSY errors Rate Topic: -----

#741 User is offline   pichi 

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Posted 12 February 2009 - 12:59 PM

View Postflagadadim, on Feb 12 2009, 07:30 PM, said:

Hi everybody,

I have a 7200.11 ST3500320AS (firm SD15) with BSY error :}


At first I tryed to replace the PCB by an other ST3500320AS --> not recognized by BIOS...


Then I tryed the gradius solution:

/2

Z (Spin Down Complete Elapsed Time 0.147 msecs)

With the POWER CONNECTED to the PCB board I mount the board back on the HDA case

U

I hear the motor and 7 min after I have the same message:

Posted Image


(I use a power sullply +12V-4A +5V-5A)

why it doesn't work?

Thanks

Clean the contacts
http://www.msfn.org/board/index.php?showto...st&p=834212


#742 User is offline   CLAUDIUS84 

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Posted 12 February 2009 - 02:45 PM

View PostPoTTeRKaTz, on Feb 12 2009, 01:57 PM, said:

the ca-42 i got has 5 cables.
white
yellow
green
black
red

the only way i can type in hyperterminal is if the yellow and white wires are crossed - does this mean they are the rx/tx wires?
also crossing theblack and yellow wires brings up random characters - so is the black the ground?

i dont have a circuit tester or multimeter so cant check the outputs from the usb?
HELP!
--
MAXTOR STM3500320AS 500GB MX15 NOT SEEN IN BIOS


Hello, i have a similar.

If well the same, I think:

white=Tx
green=Rx
yellow= ground data, cable shield.

and

RED=+5V, pay attention, no connect to DD/TTL.
black=ground power

This post has been edited by CLAUDIUS84: 12 February 2009 - 02:51 PM


#743 User is offline   Gygun 

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Posted 12 February 2009 - 03:37 PM

Hi...

Anybody know this error?

F3 T>/2

F3 2>Z

LED:000000CE FAddr:00280569
LED:000000CE FAddr:00280569


Thanks

edit: Solved
forget to connect the upper connectors of the PCB

http://www.msfn.org/board/index.php?s=&...st&p=835343

This post has been edited by Gygun: 14 February 2009 - 12:29 AM


#744 User is offline   PoTTeRKaTz 

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Posted 12 February 2009 - 03:41 PM

View PostCLAUDIUS84, on Feb 12 2009, 08:45 PM, said:

View PostPoTTeRKaTz, on Feb 12 2009, 01:57 PM, said:

the ca-42 i got has 5 cables.
white
yellow
green
black
red

the only way i can type in hyperterminal is if the yellow and white wires are crossed - does this mean they are the rx/tx wires?
also crossing theblack and yellow wires brings up random characters - so is the black the ground?

i dont have a circuit tester or multimeter so cant check the outputs from the usb?
HELP!
--
MAXTOR STM3500320AS 500GB MX15 NOT SEEN IN BIOS


Hello, i have a similar.

If well the same, I think:

white=Tx
green=Rx
yellow= ground data, cable shield.

and

RED=+5V, pay attention, no connect to DD/TTL.
black=ground power


im even more confused now.
i thought;
white - tx
yellow - rx
black - ground.
but when i connect white + green it shows some random stuff also - so is green ground too?
AND when i do yellow + green I can type meaning green may be rx/tx??
can I do any damage by using wrong cable?

#745 User is offline   CLAUDIUS84 

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Posted 12 February 2009 - 04:01 PM

View PostPoTTeRKaTz, on Feb 12 2009, 04:41 PM, said:

View PostCLAUDIUS84, on Feb 12 2009, 08:45 PM, said:

View PostPoTTeRKaTz, on Feb 12 2009, 01:57 PM, said:

the ca-42 i got has 5 cables.
white
yellow
green
black
red

the only way i can type in hyperterminal is if the yellow and white wires are crossed - does this mean they are the rx/tx wires?
also crossing theblack and yellow wires brings up random characters - so is the black the ground?

i dont have a circuit tester or multimeter so cant check the outputs from the usb?
HELP!
--
MAXTOR STM3500320AS 500GB MX15 NOT SEEN IN BIOS


Hello, i have a similar.

If well the same, I think:

white=Tx
green=Rx
yellow= ground data, cable shield.

and

RED=+5V, pay attention, no connect to DD/TTL.
black=ground power


im even more confused now.
i thought;
white - tx
yellow - rx
black - ground.
but when i connect white + green it shows some random stuff also - so is green ground too?
AND when i do yellow + green I can type meaning green may be rx/tx??
can I do any damage by using wrong cable?


Disconnect from DD, connect white and green and type caracters with hyperterminal, if the caracters typed will appear on screen, that means RX and TX are well white and green.

If else, connect both yellow and green, and see.

This post has been edited by CLAUDIUS84: 12 February 2009 - 04:18 PM


#746 User is offline   Gygun 

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Posted 12 February 2009 - 05:40 PM

Solved!!!!!!!! Thanks all
i'll edit later my exp

#747 User is offline   andrewroth 

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Posted 12 February 2009 - 09:25 PM

I have two questions.

1) "Now the tricky part. Pratice a lot without any power before even trying this. You need to make sure that the screws don't touch the PCB board where they aren't suppose to or you will fry your PCB board. If you have been practicing and the power is not connected, start at STEP ONE."

If the screws are so tricky, can't the board be reconnected without the screws? Doesn't it push into place? Does it not work until you tighten the screws?

2) I only have an external eSata enclosure (http://www.futureloo...r_hd_dock-9.jpg), I can still do this right? I just test it with the enclosure when finished.

thanks.

[EDIT] from reading the thread I see both my questions answered - 1) I see people have refined the initial front-page post by taking only three screws out and using card paper to break the connection. For 2) the adapter won't help with power, and even if it did some people report issues with power from adapters, but it should work for testing the drive after (I think?)

This post has been edited by andrewroth: 12 February 2009 - 10:28 PM


#748 User is offline   flagadadim 

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Posted 13 February 2009 - 09:58 AM

View Postpichi, on Feb 12 2009, 01:59 PM, said:

View Postflagadadim, on Feb 12 2009, 07:30 PM, said:

Hi everybody,

I have a 7200.11 ST3500320AS (firm SD15) with BSY error :}


At first I tryed to replace the PCB by an other ST3500320AS --> not recognized by BIOS...


Then I tryed the gradius solution:

/2

Z (Spin Down Complete Elapsed Time 0.147 msecs)

With the POWER CONNECTED to the PCB board I mount the board back on the HDA case

U

I hear the motor and 7 min after I have the same message:

Posted Image


(I use a power sullply +12V-4A +5V-5A)

why it doesn't work?

Thanks

Clean the contacts
http://www.msfn.org/board/index.php?showto...st&p=834212



I have clean the contact and I have the same probleme :(



A new solution?

This post has been edited by flagadadim: 13 February 2009 - 10:20 AM


#749 User is offline   zarathustra23 

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Posted 13 February 2009 - 11:33 AM

Ilove you Gradius & Aviko! happy valentines! you saved my life! my life depended on my data and you saved it! Thank you! i can never thank you enough! your method worked and it saved my life! Thank you from the tropical weather from the philippines!

#750 User is offline   jp77 

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Posted 14 February 2009 - 02:11 AM

I have the same problem.....is there someone that can help us?????









View Postflagadadim, on Feb 13 2009, 04:58 PM, said:

View Postpichi, on Feb 12 2009, 01:59 PM, said:

View Postflagadadim, on Feb 12 2009, 07:30 PM, said:

Hi everybody,

I have a 7200.11 ST3500320AS (firm SD15) with BSY error :}


At first I tryed to replace the PCB by an other ST3500320AS --> not recognized by BIOS...


Then I tryed the gradius solution:

/2

Z (Spin Down Complete Elapsed Time 0.147 msecs)

With the POWER CONNECTED to the PCB board I mount the board back on the HDA case

U

I hear the motor and 7 min after I have the same message:

Posted Image


(I use a power sullply +12V-4A +5V-5A)

why it doesn't work?

Thanks

Clean the contacts
http://www.msfn.org/board/index.php?showto...st&p=834212



I have clean the contact and I have the same probleme :(



A new solution?


#751 User is offline   eli2k 

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Posted 14 February 2009 - 03:23 AM

Hey guys, is this the correct way to wire everything up? My questions are 1) am I grounding the GND pin from the hard drive properly (is the GND right next to the TX on the hard drive?)? I am going to hook up the SATA power source directly to the drive, and I don't want to stick a ground into there. Someone mentioned that after they connected the SATA power cable, their 3V battery exploded, so I want to be sure this is correct. Are both power sources necessary? It sounds like if I use just the 3V it is enough. If I use just the SATA, then I have to ground it somehow (not sure how). And 2) have I placed the cards in the correct place, to block the motor? I heard there were two areas, the motor and some other part, and both should be blocked off. On the 500gb model I have, there's this little foam cushion thing. I can stick something at the motor (center part), but on the other contact, it becomes difficult, so I'm not sure how to approach this.

Thanks,
- Eli

Attached File(s)


This post has been edited by eli2k: 14 February 2009 - 04:27 AM


#752 User is offline   blackbut 

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Posted 14 February 2009 - 07:06 AM

View Postpichi, on Feb 13 2009, 12:02 AM, said:

View Postblackbut, on Feb 12 2009, 01:54 PM, said:

View Postpichi, on Feb 12 2009, 11:36 PM, said:

View Postblackbut, on Feb 12 2009, 11:47 AM, said:

Hi guys, I have a Dell OEM 7200.11 750G drive and it went undetected. I am following the procedure to reset the hard drive. After I entered U to spin up, it is stuck at the command and doesn't go back to F3 2> even for a long time. Then I pressed enter, it give me the F3 T>, and I went to level 2 to spin up again, it says spin up complete elapsed time 0.000 secs. So I went on executed N1, then m0,2,2,0,0,0,0,22. The last command didn't go back to F3 T> as well for 10 mins or so. I powered off and installed to my computer, it is now detected by BIOS but capacity is unknown. What should I do now? Any help will be appreciated! Thanks in advance!

Have you unmounted the PCB?


Yes I isolated PCB before powering on and remove the paper after Z. then U. Anyway it seems partially work even I didn't see the success message.

I have redone the whole procedure again. Now BIOS is showing correct capacity. But shortly after windows starts, it gives me blue screen and reboot to a menu and let me choose to boot to repair mode, then windows did some test and says fixed, but next reboot still fails. I guess there may be some bad sectors causing windows not be able to load. I'm using seatools to check the disk now.

Anyway I believe some data may be corrupted but some data should be accessible now. I'll get a sata cable to install to my computer to copy over data.

At least this is a big step forward. Big thanks to all of you for all advice on this thread!

I think paper method is a bad method (sometimes it has a lot of problems).
Unmount the PCB, clean the contacts (motor and heads and PCB contacts too) and mount the PCB tightening the screws for make good contact.


I plugged the hard drive to my computer and all the data are readable. Now I have copied all data and am going to return it to Dell. I want to thank you guys who wrote all the helpful comments!

#753 User is offline   Runapa 

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Posted 14 February 2009 - 04:22 PM

Hello All.

I have some problem with my hdd. I conect tx and rx on my st31000340as and the terminal send me cc error. But when i disconect hdd and isolete motors terminal after pressing ctrl+z send me this: LED:000000CE FAddr:0028E24B.
What me do ?

ps: Sorry for my bad english.

#754 User is offline   eli2k 

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Posted 14 February 2009 - 11:31 PM

First board I had from alldav did not work (couldn't do the loopback test so couldn't do anything with it), so I had to pick up the Schmartboard here: http://shop2.frys.com/product/4717389 - hooked it up with 3V cell battery, and disconnected just the motor (the middle connector), and it seems to have worked. :)

#755 User is offline   ruizt 

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Posted 15 February 2009 - 01:37 AM

(Sorry for my English)
Hello, many hours ago I started to repair my HD SEAGATE ST31000340AS with SD15 (1 TB. / 75% occupied) that suffered both problems (BSY and LBA 0 error).
Finally It has been a success. :thumbup
For this I used the dock station DSS-20 (similar to the DSS-25) for Sony-Ericsson T610's family.
Has been complicated because the connection Hyperterminal not working well, Hyperterminal showing me strange characters and symbols.
Found PINS RX and TX and connect with SonyEricsson interface was hardly , I had to do extensive testing to ensure that the quality of the connection could lead to the solution.
Thank you very much GRADIUS2 and colleagues in the forum for all information. :)
If I can help someone can send me an email to ruizt@ono.com (better in Spanish).
I will not buy more HDs Seagate, it is either a bug, but its management of the solution and the chaos and secrecy they have created do not deserve my approval.

PD: Next I updated my BIOS with last version "MooseDT-SD1A-3D4D-16-32MB", works fine with my HD.

Thanks for all!!!!!! :rolleyes:

#756 User is offline   chris2009 

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Posted 15 February 2009 - 04:56 AM

I'm from Romania and i can't find the RS323 to TTL/CMOS adapter here to buy.Is another device that can replace the RS323 to TTL/CMOS adapter (like mobilephones cables or pc adapters) in that circuit to unbrick my seagate hard drive? It have the problem to not be recognized by the bios.
If you have any solutions, can someone help me with some images with other adapter that would work and how to put them in that circuit. I'm not an expert in electronics .
Thanks in advance.


#757 User is offline   Otake 

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Posted 15 February 2009 - 06:11 AM

Hi all,

I am another victim of this firmware issue! It seems getting all the parts and trying to unlock the drive will be too much effort and frustration for me. Is there anyone who will help me to unlock my drive? If you live in London; I can happily drive to your home; if you dont then I can post my drive to you. I mean instead of everyone trying to get all the parts and fix this by themselves; we can help each other here. Of course I will pay to anyone who is willing to do this for me since I wont be paying for any parts or spending my time for it.

I probably dont have any important data in the drive since I got a few backups in the past or it wont be that much important to loose them. I just want to save the drive and the time I will be spending to install all those programs again. So dont be afraid to take risk here; I wont blame you if anything goes wrong with my drive.

#758 User is offline   bp2411 

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Posted 15 February 2009 - 08:56 AM

View PostOtake, on Feb 15 2009, 12:11 PM, said:

Hi all,

I am another victim of this firmware issue! It seems getting all the parts and trying to unlock the drive will be too much effort and frustration for me. Is there anyone who will help me to unlock my drive? If you live in London; I can happily drive to your home; if you dont then I can post my drive to you. I mean instead of everyone trying to get all the parts and fix this by themselves; we can help each other here. Of course I will pay to anyone who is willing to do this for me since I wont be paying for any parts or spending my time for it.

I probably dont have any important data in the drive since I got a few backups in the past or it wont be that much important to loose them. I just want to save the drive and the time I will be spending to install all those programs again. So dont be afraid to take risk here; I wont blame you if anything goes wrong with my drive.


Hello mate, im from Cardiff and I fixed mine using a Nokia 3210 data cable bought from ebay for about £3 delivered this is going to be cheaper than posting your drive to someone and them then posting it back to you. If you would like to give it a go yourself feel free to pm me any questions you have. If you are not sure about doing it yourself I would be willing to do it if you post your drive to me but tbh would only do this if no one closer to you can fix it for you as I no how unreliable royal mail are.

PM me if you like

#759 User is offline   Gradius2 

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Posted 15 February 2009 - 09:25 AM

Well, I have some bad and "good" news from Seagate.

"Good" one first: They released a new firmware (yes, AGAIN!) dated from 27/01/2009 @ 8:17am (but released only in 29/01/2009 at best).

BAD one is: If they did that, is probably for a good reason (?), what isn't fair (for us) it was labeled as SD1A (yes, again), but they're different. Probably they labeled as same old SD1A to not showing for everyone they slipped with the code again (sigh).

Old flasher: FDL462b.EXE (v4.62b)
NEW flasher: fdl464.exe (v4.64)

Firmwares (SD1A3D4D.LOD):
OLD: b07e3a9ccf49185bc681f858c6ce568b45dd0ae5
NEW: d7877432f3d4827a39857b30d793df4081342d1d


Direct link for firmwares:
http://support.seaga...firmnav_en.html

I checked SD1A only, no idea on others.

This is for:
ST3750330AS, ST3750630AS, ST31000340AS running AD14, SD15, SD16, SD17, SD18, SD19 or SD81 firmwares.

#760 User is offline   Gradius2 

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Posted 15 February 2009 - 11:32 AM

Flashed with "new" SD1A no apparent changes so far.

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