Jump to content

Vista won't operate printer


thehawk71

Recommended Posts

re: - TOSHIBA LAPTOP P300

PRINTER: EPSON ALL-IN-ONE - CX8400

O/S - VISTA HOME PREMIUM SP2 64 BIT

I have tried to install the driver for this printer but the only results I get is an error message "do not recognize port"

The Epson install disk ends with everything showing A-ok and the printer is shown in Device Manager. However, there is no listing in Ports & Com or in USB .

The PC will operate the Scan feature of the printer; the printer works fine on it's own internal program BUT IT WILL NOT OPERATE PRINT COMMAND FROM PC! The program works ok on my other PC with XP and the same direct USB cable.

Edited by thehawk71
Link to comment
Share on other sites


Assume you followed the installation instructions and did NOT have the printer connected when the software was installed? You have to only plug it in at the point in the installation tells you to, that way it finds the correct port.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...