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Trying to restore IE8 back to normal Uninstalled a program with Revo, and now IE8 keeps crashing instantly Rate Topic: -----

#1 User is offline   gckaibab 

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Posted 15 November 2009 - 01:35 AM

The system is Windows XP Home with Service Pack 3.
Here is my problem: (I think I have it somewhat figured out)
I uninstalled HP MarketResearch program with RevoUninstaller with it set to Advanced uninstall (It cleans the registry of the program and also deletes leftover files).
I go to launch IE8 and it immediately crashes or freezes (Not Responding). I do not get any Error Report Message popping up. I have tried resetting IE and also "reinstalling" (re-running the install program) IE8. Also Live Messenger (the most recent version) will not sign in at all (it won't go past the sign-in dialog). If I uninstall back to IE6, IE works just fine. I am thinking that RevoUninstaller may have deleted some needed files (I am just kinda hoping not). I have even tried to reinstall service pack 3 (with no luck). Any advice?

This post has been edited by gckaibab: 15 November 2009 - 10:23 AM



#2 User is offline   DigeratiPrime 

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Posted 15 November 2009 - 10:27 AM

Use a System Restore point? Discontinue using register cleaners. Use another modern browser temporarily e.g. Firefox or Chrome.

#3 User is offline   gckaibab 

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Posted 15 November 2009 - 11:21 AM

The system restore was disabled at the time.

This post has been edited by gckaibab: 15 November 2009 - 11:22 AM


#4 User is offline   cluberti 

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Posted 16 November 2009 - 12:11 AM

Well, service pack 3 doesn't contain any IE8 files, so reinstalling it won't do any good. Also, if you've uninstalled IE8 and IE6 works fine, does a reinstall of IE8 after uninstalling back to IE6 and rebooting resolve it? Otherwise, it sounds like wininet is screwed up on the machine and it would take some debugging to figure out (WLM uses wininet for connection handling, hence why I think Revo probably screwed up a reg entry that wininet requires for proper operation under IE8).

#5 User is offline   gckaibab 

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Posted 18 November 2009 - 07:50 PM

View Postcluberti, on Nov 15 2009, 11:11 PM, said:

Well, service pack 3 doesn't contain any IE8 files...


I was hoping that SP3 would "restore" any registry keys/files that may have gotten deleted. unfortunately reinstalling IE8/IE7 on does not resolve the problem

This post has been edited by gckaibab: 18 November 2009 - 07:51 PM


#6 User is offline   cluberti 

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Posted 19 November 2009 - 02:59 PM

Well, it would if you were running IE6. However, as stated, XPSP3 doesn't contain *anything* about IE7 or IE8, therefore it can't fix something it doesn't know about.

#7 User is offline   sinytt 

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Posted 25 November 2009 - 02:17 AM

yes, i uninstall ie8, too. still feel ie6 better

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