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Trace Windows 7 boot/shutdown/hibernate/standby/resume issues

#661 User is offline   MagicAndre1981 

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Posted 12 March 2012 - 03:07 PM

View Postvicbyrd, on 12 March 2012 - 02:16 PM, said:

Thanks for all your help,
Victor

:thumbup


You're welcome.


#662 User is offline   smmehta 

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Posted 13 March 2012 - 07:39 AM

Hi,

I have a Dell Latitude E6410 with i5 Proessor
It has 8 GB of main memory and a 512 GB SSD Drive from Crucual (M4 Drive)
Running Windows7 Enterprose Edition 64 bit.

Hibernate resume take almost 2 minutes. I typicylly run 2 session of FireFox, One session of Internet Exploree and Google Chrome., Thunderbird and Trillian (IM Tool)

Systems works great and hard driver performance is great as expected from a SSD drive.

Only issue is when I resume from Hibernate, it takes 2 minutes. I am not able to put my finfer on the issue.

I ran xbootmgr -trace hibernate -traceFlags BASE+CSWITCH+DRIVERS+POWER -resultPath C:\TEMP and has an output

I can see that drivers takes almost 2000 ms in loading initial drivers it points to ntfs.sys and few more.

Can someone help me analyze the file and recommend on ehat drivers I may have to update if this problem is related a driver.

I have uploaded the at this location - File for Analysis

Else. you can point me a direction once you review the output.

See the attached file and Thanks a lot in Advance.

Regards,
Sam.

This post has been edited by smmehta: 20 March 2012 - 06:29 AM


#663 User is offline   leof 

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Posted 13 March 2012 - 01:34 PM

Hi Andre,
My monitor (Samsung SyncMaster 172x) has two inputs: digital (DVI) and analog (VGA). I always had it connected through the digital input. Because of the startup delays I now have it connected through the analog input. So far it seems to have solved the problem but I will test this some more days. I will let you know the results.
If this happen to be the definite solution, I wonder why.
Leo

#664 User is offline   MagicAndre1981 

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Posted 13 March 2012 - 02:35 PM

View Postsmmehta, on 13 March 2012 - 07:39 AM, said:

See the attached file and Thanks a lot in Advance.


which attached file?

View Postleof, on 13 March 2012 - 01:34 PM, said:

My monitor (Samsung SyncMaster 172x) has two inputs: digital (DVI) and analog (VGA). I always had it connected through the digital input. Because of the startup delays I now have it connected through the analog input. So far it seems to have solved the problem


ok, nice find. I hope this is the fix :thumbup

#665 User is offline   Yogurt 

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Posted 14 March 2012 - 07:37 AM

Hi Andre,

First of all, thanks for your superb original post. Basically I have hibernation problems, it often takes minutes - I turn off the lights, I walk to my bed, lay down, etc. and the laptop is still working. Windows Event log shows times of 100..180 or even 300 seconds. I have recorded trace logs of only 45 sec hibernate and 45 sec resume though.
Checking the logs I don't see any hogging applications or drivers. What makes me wonder is disk I/O. First of all, there are more I/O reads during a hibernation than writes. Does it make any sense? And on resume, there is a significant amount of writes during reading back the data. The Disk Usage graph says my SSD system drive works at 100% during both hibernation and resume. However, the disk activity LED is far from showing complete utilisation (compared to file copying, for example): it only flashes.

Once I managed to get a 15 sec hibernation and 30 sec resume on this same machine, with the same amount of running applications - in this case with no I/O reads during hibernate and almost no writes during resume, and with very low disk utilization during hibernate.

Me too have a Dell laptop, Precision M4600, i7-2720QM, 8 GB RAM (usually 2.5 ... 3.5 GB used), mSATA SSD system disk, Windows 7 x64. No external display, but having external USB keyboard and mouse.

Do you have any suggestions what else could I check or how could I send you the huge logs?

#666 User is offline   MagicAndre1981 

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Posted 14 March 2012 - 07:44 AM

try this update:

http://support.micro...b/2541014/en-us

maybe it helps.

#667 User is offline   leof 

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Posted 15 March 2012 - 01:22 AM

View PostMagicAndre1981, on 13 March 2012 - 02:35 PM, said:

ok, nice find. I hope this is the fix :thumbup

This definitely is the solution. Thanks a lot for your help Andre.

#668 User is offline   MagicAndre1981 

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Posted 15 March 2012 - 05:38 AM

View Postleof, on 15 March 2012 - 01:22 AM, said:

This definitely is the solution. Thanks a lot for your help Andre.


You're welcome :thumbup

#669 User is offline   smmehta 

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Posted 20 March 2012 - 06:31 AM

Hi,

I have a Dell Latitude E6410 with i5 Proessor
It has 8 GB of main memory and a 512 GB SSD Drive from Crucual (M4 Drive)
Running Windows7 Enterprose Edition 64 bit.
Laptop works great and SSD drive rocks except when I resume from Hibernate.

Hibernate resume take almost 2 minutes. I typicylly run 2 session of FireFox, One session of Internet Exploree and Google Chrome., Thunderbird and Trillian (IM Tool)

Systems works great and hard driver performance is great as expected from a SSD drive.

Only issue is when I resume from Hibernate, it takes 3 minutes. I am not able to put my finger on the issue.

I ran xbootmgr -trace hibernate -traceFlags BASE+CSWITCH+DRIVERS+POWER -resultPath C:\TEMP and has an output

I can see that drivers takes almost 2000 ms in loading initial drivers it points to ntfs.sys and few more.

Can someone help me analyze the file and recommend on ehat drivers I may have to update if this problem is related a driver.

I have uploaded the at this location - File for Analysts

Else. you can point me a direction once you review the output.

See the attached file and Thanks a lot in Advance.

Regards,
Sam.

This post has been edited by smmehta: 20 March 2012 - 06:32 AM


#670 User is offline   MagicAndre1981 

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Posted 20 March 2012 - 09:22 AM

reading and writing the hibernation file is also terrible slow for you.

Quote

<scenario start="149774" duration="187286810" suspend="5205000" resumecritical="275147" hiberwrite="50337000" hiberpageswritten="287449" hiberread="84908000" resume="569000">


Also try this update:

http://support.micro...b/2541014/en-us

Does it make a difference?

#671 User is offline   smmehta 

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Posted 20 March 2012 - 11:10 AM

Thanks for your reply MagicAndre1981. I have already applied the patch and does not make any difference.

Boot process is with in 10 seconds but Hibernate/resume is almost 3 minutes.

I have another laptop Dell Latitude D630 with a smaller SSD and I have no issues with that. Looks like some driver issue?

Did you get a chance to review the files I posted?

Regards,
Sam

#672 User is offline   MagicAndre1981 

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Posted 20 March 2012 - 12:25 PM

I dumped the trace into a XML file and saw that reading and writing is slow.

Do you really run the SSD in IDE mode?

Quote

IDE\DISKM4-CT512M4SSD2__________________________0309____\4&2C160AA7&1&0.0.0


try AHCI.

#673 User is offline   smmehta 

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Posted 20 March 2012 - 02:54 PM

Andre,

I am using in AHCI more. I also installed AHCI driver and a Rapid Storage Driver but do not see any improvements.

Thanks,
Sam.

#674 User is offline   MagicAndre1981 

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Posted 20 March 2012 - 04:14 PM

do you use the Intel or Microsoft AHCI drivers?

#675 User is offline   smmehta 

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Posted 21 March 2012 - 05:35 AM

Intel Driver.

#676 User is offline   MagicAndre1981 

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Posted 21 March 2012 - 07:16 AM

try the MS one. Does this make a difference?

#677 User is offline   smmehta 

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Posted 21 March 2012 - 07:56 AM

OK. I did that. And I am going to test it once I get sometime. Need to take care of few things now.

Thank You so much for your help.

Regards,
Sam.

#678 User is offline   smmehta 

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Posted 21 March 2012 - 11:27 AM

Andre,

I switched to MS drivers for AHCI and did not see much difference. I forgot to mention that on this laptop I am also using McAfee Endpoint Encryption.

I have uploaded new logs here

Regards,
Sam.

#679 User is offline   MagicAndre1981 

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Posted 21 March 2012 - 11:54 AM

still the same. Writing and reading the hibernation file is slow :(

Can you run a ProcessMonitor trace?

Download it from Sysinternals (http://technet.micro...ernals/bb896645), start it and capture data. Now put your Windows into hibernation mode and resume again. After resume, stop the trace and save it as PML file. Compress this PML file and upload it.

#680 User is offline   smmehta 

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Posted 21 March 2012 - 12:07 PM

Andre,

Please see the PML file here

Regards,
Sam.

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