[iu1nguoi]

Hi. I have a problem with sleep. My box can sleep, but as soon as it wakes up, it either reboot with an error or BSOD. I tried to run the sleep+resume trace but it just sleep and never resume. Then I woke it up manually and problems came again. I checked the TEMP folder which now includes 3 files of 0KB (i guess nothing has been recorded).

My laptop is a ASUS model, core 2 duo, 8GB ram, running win7 x64.

Thank you very much.

// this is what i got after all. hope it useful
http://dl.dropbox.co...758366/TEMP.rar

This post has been edited by iu1nguoi: 22 March 2012 - 05:16 AM

[smmehta]

Hi Andre, Any update on review of PML file?

Thanks,
Sam.

[MagicAndre1981]

iu1nguoi, on 22 March 2012 - 04:58 AM, said:

Hi. I have a problem with sleep. My box can sleep, but as soon as it wakes up, it either reboot with an error or BSOD.

post the error message or attach the dumps (from folder C:\Windows\Minidump).

smmehta, on 22 March 2012 - 05:27 AM, said:

Hi Andre, Any update on review of PML file?

it doesn't really show me any information that could help

Does it also happen when you run Windows without any 3rd party tools (clean boot: http://support.microsoft.com/kb/929135 )?

[iu1nguoi]

MagicAndre1981, on 22 March 2012 - 05:42 AM, said:

iu1nguoi, on 22 March 2012 - 04:58 AM, said:

Hi. I have a problem with sleep. My box can sleep, but as soon as it wakes up, it either reboot with an error or BSOD.

post the error message or attach the dumps (from folder C:\Windows\Minidump).

by error, i mean it crashes.

i don't know why i cannot generate minidump. i set in in startup&recovery but nothing happens

[smmehta]

Andre,

After disabling services in msconfig, resume after hibernate is taking about 90 to 100 seconds, compare to over 180 seconds. This definitely an improvement. Not ideal but with your help resume is less than 1/2 the time. I can live with that. Thanks for all your help.

Regards,
Sam.

[MagicAndre1981]

iu1nguoi, on 22 March 2012 - 06:23 AM, said:

i don't know why i cannot generate minidump. i set in in startup&recovery but nothing happens

how large is your pagefile? Do you see a file called Memory.dmp in C:\Windows?

smmehta, on 22 March 2012 - 08:22 AM, said:

After disabling services in msconfig, resume after hibernate is taking about 90 to 100 seconds, compare to over 180 seconds. This definitely an improvement. Not ideal but with your help resume is less than 1/2 the time. I can live with that. Thanks for all your help.

this is still too slow. Do you use the latest Firmware?

[iu1nguoi]

MagicAndre1981, on 22 March 2012 - 11:54 AM, said:

iu1nguoi, on 22 March 2012 - 06:23 AM, said:

i don't know why i cannot generate minidump. i set in in startup&recovery but nothing happens

how large is your pagefile? Do you see a file called Memory.dmp in C:\Windows?

i set my pagefile to 1024mb. I don't see that file either

[MagicAndre1981]

let Windows manage the size. also install this hotfix:

http://support.micro....com/kb/2495523

Do you now get dumps?

[smmehta]

MagicAndre1981, on 22 March 2012 - 11:54 AM, said:

iu1nguoi, on 22 March 2012 - 06:23 AM, said:

i don't know why i cannot generate minidump. i set in in startup&recovery but nothing happens

how large is your pagefile? Do you see a file called Memory.dmp in C:\Windows?

smmehta, on 22 March 2012 - 08:22 AM, said:

After disabling services in msconfig, resume after hibernate is taking about 90 to 100 seconds, compare to over 180 seconds. This definitely an improvement. Not ideal but with your help resume is less than 1/2 the time. I can live with that. Thanks for all your help.

this is still too slow. Do you use the latest Firmware?

Yes, I am on the latest SSD formware from Crucial and on the latest BIOS from Dell. Is there anything I need to check, please let me know.

Regards,
Sam.

[MagicAndre1981]

Try to change the power saving options and disable Device Initiated Link Power Management (DIPM) and Host Initiated Link Power Management (HIPM).

http://www.sevenforu...-hipm-dipm.html

[Yogurt]

Hi MagicAndre,

I'm back. Still having problems with hibernation. I've downloaded the KB2541014 you've suggested. It said it was already installed on my machine.

However, I've observed two things:

1. The hibernation is somewhat better if I do it on power. (It's "only" Error in the event log instead of the usual Critical.) However, it takes minutes if I pull out the adapter plug while the system hibernates. Why else to hibernate than disconnecting the cables and packing up the laptop?
2. One of these times I've happened to run xbootmgr. Here comes the interesting part: Though the hibernation took minutes (with low but continuous disk activity), the recorded log and WPA says it took only 19 seconds. However, the performance event log says it took 84 seconds - that's much closer to the truth. Now how can we figure out what's the problem if the log's lying?

[MagicAndre1981]

is the reading and writing of the hibernation file also the slowest part?

Also try to disable the AHCI power saving settings.

[smmehta]

MagicAndre1981, on 23 March 2012 - 10:09 AM, said:

Try to change the power saving options and disable Device Initiated Link Power Management (DIPM) and Host Initiated Link Power Management (HIPM).

http://www.sevenforu...-hipm-dipm.html

Andre, Did that. But do not see any change.

Thanks,
Sam.

[MagicAndre1981]

likes like you and Yogurt have the same issue.But I don't have a SSD and so I have no idea.

Have you tried the Win8 CP/Beta? Does it work there?

[iu1nguoi]

MagicAndre1981, on 22 March 2012 - 04:45 PM, said:

let Windows manage the size. also install this hotfix:

http://support.micro....com/kb/2495523

Do you now get dumps?

not a single luck
in general, the errors are really randomly. these are 2 that i could catch :

[MagicAndre1981]

you have an HDD issue:

//
// MessageId: STATUS_NO_SUCH_DEVICE
//
// MessageText:
//
// A device which does not exist was specified.
//
#define STATUS_NO_SUCH_DEVICE            ((NTSTATUS)0xC000000EL)

Windows lost the device. Which HDD do you use? Are the cables ok?

[iu1nguoi]

MagicAndre1981, on 24 March 2012 - 10:35 AM, said:

you have an HDD issue:

//
// MessageId: STATUS_NO_SUCH_DEVICE
//
// MessageText:
//
// A device which does not exist was specified.
//
#define STATUS_NO_SUCH_DEVICE            ((NTSTATUS)0xC000000EL)

Windows lost the device. Which HDD do you use? Are the cables ok?

I use Corsair SSD F120. I don't think there is any problem with the cables

[Yogurt]

Andre,

What is the point to check the log if it's clearly not showing the truth?...
Or where we could find info about the slow hibernation if the Event log is the only place in Windows so far that shows anything that may be valid?
(By the way, I liked previous Windows versions much more since they showed hibernation progress. Windows 7 blanks the screen immediately and the small power LED is the only indicator that the laptop is still on.)

I don't know what is the slowest part - there is 80%+ disk activity according to the log for the 19 second duration it says, though I remember a much lower activity for the most part.
The AHCI power settings are both on Active (plugged/battery) so I guess it's not a HIPM issue.

If even you're out of ideas, should we issue a bug report to Microsoft?

[MagicAndre1981]

iu1nguoi, on 24 March 2012 - 11:44 AM, said:

I use Corsair SSD F120.

do you use the latest firmware? Also check the SMART values and post a screenshot.

Yogurt, on 24 March 2012 - 12:48 PM, said:

What is the point to check the log if it's clearly not showing the truth?...

which log?

Yogurt, on 24 March 2012 - 12:48 PM, said:

(By the way, I liked previous Windows versions much more since they showed hibernation progress. Windows 7 blanks the screen immediately and the small power LED is the only indicator that the laptop is still on.)

this happens since Vista (WDDM issue).

Yogurt, on 24 March 2012 - 12:48 PM, said:

I don't know what is the slowest part - there is 80%+ disk activity according to the log for the 19 second duration it says, though I remember a much lower activity for the most part.
The AHCI power settings are both on Active (plugged/battery) so I guess it's not a HIPM issue.

have you created the XML? What does it show?

Yogurt, on 24 March 2012 - 12:48 PM, said:

If even you're out of ideas, should we issue a bug report to Microsoft?

contact the support:

http://support.micro...=ph;en-us;14019

[iu1nguoi]

MagicAndre1981, on 24 March 2012 - 02:47 PM, said:

iu1nguoi, on 24 March 2012 - 11:44 AM, said:

I use Corsair SSD F120.

do you use the latest firmware? Also check the SMART values and post a screenshot.

i have found out.it is not the problem of Windows but Corsair SSD itself