[MagicAndre1981]

necw, on 13 November 2012 - 06:11 AM, said:

LE : uninstalled McAfee and it seems that I dont have problems anymore.

fantastic

[catalinrcd]

This is gonna be a long one so get ready.
Before coming to you guys I've done my homework. My opinion is that this is a general software / hardware problem and not necessarily a sound card /sound system problem.
I have been experiencing for a few months audio dropouts and artifacts (pops & cracks).
Here is the list of things that I have done to try fixing the problem (the order is random):
- Reinstalled windows. Tryed both 86 bit & 64bit version.
- Updated moderboard drivers / sound drivers.
- Got the latest windows 7 updates.
- Installed 86 bit Windows xp Proffesional. And noticed I have no audio problems using that one even with old motherboard & sound drivers.
- I have a integrated sound card. Disabled that one from bios and got an Creative Sound Blaster (don't know exactly with one, it's a new version 2009 I think) SAME exact problems, even with the Creative sound card.
- Adjusted CPU power management to High: processor power management - minimum processor state 100% - maximum processor state 100%. Same problem, didn't work.
- Changed the Processor Scheduling: whent to Advanced System Settings - Performance Option - Advanced - selected "Background services" . Did NOT work.
- Messed around with the buffer size of audio sampling. Did not work.
- Whent to BIOS and disabled CPU Termal Throttle. Did not work.
- Alsow in BIOS, changed PCI Latency Timer from lowest of 32 whent up to 96. Somebody told me that if it's to low bad, to high bad. I tested a few different options. NOTHING worked.
OK! I found the problem using LatencyMon: raspppoe.sys (RAS PPPoE mini-port/ call manager-driver)
This raspppoe.sys is killing my sound. and the thing is I NEED HIM! Cuz my lame a** internet provider is forcing me to use a dial-up VPN connection. I have to connect this system so I can connect to the net.

My system specs are:
Windows 7 Service Pack 1 x86 updated 2012 november
CPU: QuadCore AMD Phenom II X4 840, 3119 MHz
Motherboard: ASRock M3N78D (yes it sucks)
Memory: 4gb DD3 Kingstone
Video Card: Sapphire ati hd 5670
Storage: SATA 2 Seagate Barracuda 7200 rpm , buffer size 32 mb
PSU : Corsair CX600

http://postimage.org/image/7hfjtpnnx/


http://postimage.org/image/i9g8pj44x/

[MagicAndre1981]

I have no idea how to fix the raspppoe.sys issue if you're forced to use it

[Kalilla]

Hello MagicAndre1981, I love your topic.

I've followed everything until the end and basically found out that I'm having issues with usbport.sys

I really don't understand much about computers, I don't even know how to update my own drivers. I mean, I've tried right clicking them and update them, but windows says they are up to date. I don't want to go into some shop and spend money to fix this issue so I'm hoping that I can resolve this on my own, I just wish I knew how

I'll try my best to explain the issue.

When my computer is idle Interrupts are at around 3-4%. When I'm using it and downloading just about anything it jumps to 10%. If my download speed is very fast it will go to anywhere from 20% to 40%+.

I've opened up device manager, there I have:



Like I said before, I've tried right clicking and updating the drivers on all of them. I've tried disabling all of them and restarting the computer (which disabled my internet). Even then I had an idle 3-4% Interrupts.

It's not an issue when I'm idle, but if I'm downloading anything it really destroys the performance of my computer.

I hope that this can be saved, would feel great being able to fix something on my own.

I'd like to add that I use a Toshiba Satellite A205-S5804 Laptop, Windows 7.

Also, I've put in a fresh hard drive from my previous laptop, same laptop model, wiped clean, and the issue remains. I'd also like to add that that laptop, before the motherboard failed, did not have any issues with Interrupts. I probably should have returned this laptop when I noticed the problem, but since I ordered online and really needed one I just couldn't spare the time w/o one any longer.

Also, this was a refurbished model. I won't disclose the company that did it unless needed.

This post has been edited by Kalilla: 04 December 2012 - 11:57 PM

[MagicAndre1981]

upload the created ETL file which captures the 40% CPU usage. I'll look at it later.

[Kalilla]

Ah wow, I wasn't expecting a response that fast, I appoligize for not getting back to you.

I'm at work atm so I'm unable to, but when I get home I'll upload it.

Thank you again for the quick response.

[Kalilla]

Thank you again for assisting me, I've sent you a PM message about the PW.

Each were recorded for 90 seconds. I have one for after I start the computer, and one for when the Interrupts is high ~30%

I've also included a DxDiag file just in case it might help.

https://www.box.com/...5yfc782frgxyyao





I'll be keeping an eye on this topic, so I should be able to respond quickly if you reply. Thank you again for helping.

This post has been edited by Kalilla: 05 December 2012 - 05:07 PM

[MagicAndre1981]

Avast and your (Rtl8187b.sys) Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter cause the issues. Transferring data requires DPCs so because you use a USB device you have USBport.sys DPCs.

Update Avast and the realtek driver and hope that this fixes it.

[Kalilla]

Alright, I'll try to update the realtek driver you mentioned, Avast is updated though.

[Kalilla]

http://drivers.softp...89-5-1097.shtml

Is this the correct download?

I found the Realtek website, I'll try the non beta one

http://www.realtek.c...s=true#RTL8187B

This post has been edited by Kalilla: 06 December 2012 - 12:45 AM

[Kalilla]

I've installed it, there is a tray icon with a red circle and a black X over the blue crab..thing.

It says

no REALTEK RTL8187B Wireless LAN

[Kalilla]

I went into Device Manger and disabled Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter and the idle Interrupts went from 3.5-4% to 0.5-1%.

I still don't know exactly what I need to download though, I'm not sure why it says I don't have that.

This post has been edited by Kalilla: 06 December 2012 - 01:26 AM

[Kalilla]

it's 2 am, so I'm going to give up on this tonight for now. I'll check back in the morning.

I went to the toshiba website and downloaded two things from there for wifi, it actually responded this time unlike the Realtek website did. Still, same lame problem, so idk what to do.

[Kalilla]

Also, thoughts on a wi-fi adapter?

If I can't fix this problem, would it be better to just turn off the device permanently and pick one up for $24? I can afford to do that, I can't afford to take this in and have someone charge me a lot more to fix it.

I would much rather go for the free solution where I can figure this out without spending anything, but if I'm not able to fix it I'd like to know if that is a possibility.

This is what I looked at in case you were wondering~
http://www.walmart.c...9469730&veh=cse

edit: also, Ethernet cable isn't an option since I'm a floor above the router.

edit2: Also, I still have the old laptop that the motherboard failed on. If I opened up both of them and swapped out the wifi network adapter for the old one would that work?

They are basically the same laptop, so they should be the same parts as well. I'd probably just get the wi-fi adapter for $24 instead of going through the mess with all the screws.

This post has been edited by Kalilla: 06 December 2012 - 02:41 AM

[MagicAndre1981]

Kalilla, on 06 December 2012 - 02:29 AM, said:

edit2: Also, I still have the old laptop that the motherboard failed on. If I opened up both of them and swapped out the wifi network adapter for the old one would that work?

They are basically the same laptop, so they should be the same parts as well. I'd probably just get the wi-fi adapter for $24 instead of going through the mess with all the screws.

try it out. Internal Wifi cards are often much better compared to USB adapters.

[Revolt]

I followed your steps until some point: i"Now go to the graphs "DPC CPU Usage" or "Interrupt CPU Usage" (depending where you high CPU usage) and select the intervall, make a right click and select "Load Symbols" and next click summary table."

I can't find "DPC CPU Usage" nor "Interrupt CPU Usage" graphs, and also the "Load Symbols" menu doesn't shows up when I right click a graph.

I downloaded LatencyMon and it showed me different result by running it multiple times including "ndis.sys", "dxgkrnl.sys", "nvlddmkm.sys". I uninstalled and installed both Realtek and Atheros drives but the cpu still stays at 80%-100%.

"Look in the dumped text files for µsec values which are over 256µsec."; I looked in the text file and many of them pass over 256µsec and I'm pretty sure this isn't a good thing. I'll attach it since I don't believe it shows up personal information.

Especially when it gets to 100% CPU the pc runs very slowly, even the cursor lags and I don't know how to solve it and it p***es me off. Can you please help me?

Iulian

Attached File(s)

•  dpc.txt (24.53K)
  Number of downloads: 1

This post has been edited by Revolt: 07 December 2012 - 09:32 AM

[MagicAndre1981]

if you're unsure, zip the ETL file and upload it.

[Revolt]

Here's the etl zip DPC_Interrupt.zip

This post has been edited by Revolt: 07 December 2012 - 09:32 AM

[MagicAndre1981]

First, O&O UnErase uses a lot of CPU. Does it need to be run all the time?

the driver with latencies over 256µs are ACPI.sys and nvlddmkm.sys:

Quote

Total = 14 for module ACPI.sys
Elapsed Time, > 0 usecs AND <= 1 usecs, 0, or 0.00%
Elapsed Time, > 1 usecs AND <= 2 usecs, 0, or 0.00%
Elapsed Time, > 2 usecs AND <= 4 usecs, 0, or 0.00%
Elapsed Time, > 4 usecs AND <= 8 usecs, 0, or 0.00%
Elapsed Time, > 8 usecs AND <= 16 usecs, 0, or 0.00%
Elapsed Time, > 16 usecs AND <= 32 usecs, 7, or 50.00%
Elapsed Time, > 32 usecs AND <= 64 usecs, 0, or 0.00%
Elapsed Time, > 64 usecs AND <= 128 usecs, 3, or 21.43%
Elapsed Time, > 128 usecs AND <= 256 usecs, 0, or 0.00%
Elapsed Time, > 256 usecs AND <= 512 usecs, 4, or 28.57%
Total, 14

Total = 2254 for module nvlddmkm.sys
Elapsed Time, > 0 usecs AND <= 1 usecs, 0, or 0.00%
Elapsed Time, > 1 usecs AND <= 2 usecs, 0, or 0.00%
Elapsed Time, > 2 usecs AND <= 4 usecs, 1, or 0.04%
Elapsed Time, > 4 usecs AND <= 8 usecs, 10, or 0.44%
Elapsed Time, > 8 usecs AND <= 16 usecs, 72, or 3.19%
Elapsed Time, > 16 usecs AND <= 32 usecs, 391, or 17.35%
Elapsed Time, > 32 usecs AND <= 64 usecs, 1574, or 69.83%
Elapsed Time, > 64 usecs AND <= 128 usecs, 134, or 5.94%
Elapsed Time, > 128 usecs AND <= 256 usecs, 55, or 2.44%
Elapsed Time, > 256 usecs AND <= 512 usecs, 17, or 0.75%
Total, 2254

the ACPI.sys issue comes from the battery. Update the NVIDIA GeForce G 103M driver to see if the nvlddmkm.sys issue is fixed.

[Revolt]

MagicAndre1981, on 07 December 2012 - 10:41 AM, said:

First, O&O UnErase uses a lot of CPU. Does it need to be run all the time?

I just installed it when running the trace run and it was searching the entire C drive, so that's not the problem, it hanged out before installing it too.

MagicAndre1981, on 07 December 2012 - 10:41 AM, said:

the ACPI.sys issue comes from the battery. Update the NVIDIA GeForce G 103M driver to see if the nvlddmkm.sys issue is fixed.

I have problems with my battery but it didn't make my computer laggy before. It even shows a warning when I boot the PC but I don't have money to buy another one and also I can't see the connection; if I remove it it will solve the high cpu usage?

And the NVIDIA driver is up to date, should I uninstall it and install again? I saw it searches every day for updates ..