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How to get the cause of high CPU usage caused by apps? Rate Topic: -----

#121 User is offline   tuner 

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Posted 18 May 2012 - 05:58 PM

View PostMagicAndre1981, on 15 May 2012 - 06:42 AM, said:


No, by default it is not activated. Did you have a BSOD and activated it to get better dumps?


I ran some root kit scanners, because someone had said that root kits sometimes hook into ataport.sys, which seemed to be misbehaving. One of them must have switched it on.

View PostMagicAndre1981, on 15 May 2012 - 06:42 AM, said:

Try the 1.5 drivers

http://www.rolandcor...spx?p=1166&c=72

You use the 1.0.0 drivers. Maybe this helps. Also try to connect the device to a different USB port which doesn't share IRQs with other devices.


Apparently 1.0.0 is the newest version of rdwm1117.sys – 1.5 refers to an updated control panel only. And the Quadcapture USB port doesn't appear to be sharing an IRQ with anything. Durn.

Having run out of solutions, I'm going to try replacing the Quadcapture with a new unit. It will be very funny (after eight months of troubleshooting) if that turns out to be the problem... :whistle:


#122 User is offline   MagicAndre1981 

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Posted 19 May 2012 - 06:01 AM

ask the support, maybe they have an idea.

#123 User is offline   tuner 

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Posted 02 June 2012 - 01:37 AM

View PostMagicAndre1981, on 19 May 2012 - 06:01 AM, said:

ask the support, maybe they have an idea.


Hi Andre,

I'd boxed up the Roland interface, ready to send back for a replacement, and was using my Mackie FireWire in its place, when suddenly the sound got all glitchy again. Rebooted the machine, and audio still breaks up, even though it had worked fine all day. Looking at CPU usage in task manager, it appears that the Mackie Onyx is consuming the most (about 50% of one core), which disappears when I disconnect it.

Neither Latency Checker nor Latencymon are showing any problem at all as these errors are occurring. I've uploaded yet another etl file, if you're willing to take a look:
http://dougstunes.co...C-Interrupt.zip

A probably unrelated curiosity shown in Latencymon are what seem to be extremely high hard page fault resolution times – 23383 us up to 76868 (that's 76 ms, right?). But these aren't occurring during the glitches; in fact they're pretty infrequent, since most of my RAM is free.

So maybe I have two crummy audio interfaces? :blink:

Thanks again...

#124 User is offline   MagicAndre1981 

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Posted 02 June 2012 - 08:16 AM

View Posttuner, on 02 June 2012 - 01:37 AM, said:

and was using my Mackie FireWire in its place, when suddenly the sound got all glitchy again. Rebooted the machine, and audio still breaks up, even though it had worked fine all day. Looking at CPU usage in task manager, it appears that the Mackie Onyx is consuming the most (about 50% of one core), which disappears when I disconnect it.


this Mackie device is the cause:

Attached File  xperfview_DPC_ISR.png (21.76K)
Number of downloads: 5

Attached File  xperfview_DPC_ISR_2.png (96.98K)
Number of downloads: 6

It sens again data to the device and ths causes the high DPC/ISR CPU usage. Do you use the latest drivers? Also update the Texas Instruments 1394 OHCI Compliant Host Controller drivers.

#125 User is offline   tarmo242 

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Posted 13 June 2012 - 08:03 AM

Hello, i installed wdm kit but the xperf command isnt working

#126 User is offline   MagicAndre1981 

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Posted 13 June 2012 - 12:14 PM

Have you installed the MSI? Is the WPT folder added to the PATH Environment variable?

#127 User is offline   tarmo242 

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Posted 14 June 2012 - 12:49 AM

I got it working but when stopping the trace i get:
xperf: error: -d doesn not expect 0 argument(s).

#128 User is offline   MagicAndre1981 

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Posted 15 June 2012 - 12:03 AM

it shows everything you need to know. -d dumps the data into a file, so you must provide a filename. Look at my 1st post.

#129 User is offline   tarmo242 

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Posted 15 June 2012 - 04:11 AM

My bad i tought i did the same thing but I was wrong but now i have another problem my summary table isnt like yours and i cant read anything out from it:
Posted Image

#130 User is offline   MagicAndre1981 

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Posted 16 June 2012 - 02:52 PM

you must load the Debug symbols and sort by "Sampled profile"

#131 User is offline   tarmo242 

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Posted 17 June 2012 - 03:10 AM

I´´ve been having freezes for few months now, they are caused by a process called system..
Loading the debug symbols and sorting by sampled profiles isn´t helping they look the same..
I tought maybe you can help,so I uploaded my latency.etl file
I realy want to get it fixed,every other min i get a freeze for about 10-15sec
http://www.mediafire...9uit9e6ld77kt98

#132 User is offline   MagicAndre1981 

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Posted 17 June 2012 - 12:03 PM

Most CPU usage is caused by crossfire.exe. The system process CPU usage is caused by the NetBIOS driver. This drivers tries to scan the lmhost file (netbt.sys!DelayedScanLmHostFile) and this casues the CPU usage. Is the lmhost file damaged or does the system process doesn't have access to it? Do

#133 User is offline   tarmo242 

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Posted 18 June 2012 - 02:41 AM

View PostMagicAndre1981, on 17 June 2012 - 12:03 PM, said:

Most CPU usage is caused by crossfire.exe. The system process CPU usage is caused by the NetBIOS driver. This drivers tries to scan the lmhost file (netbt.sys!DelayedScanLmHostFile) and this casues the CPU usage. Is the lmhost file damaged or does the system process doesn't have access to it? Do
crossfire.exe is the game i played while the freeze happened,it happens on desktop,while watching vids from youtube and so on... I checked that the system has acess to it and how can i check if its damaged?Or how i should fix it..?I googeld it but found nothing useful:S

#134 User is offline   MagicAndre1981 

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Posted 21 June 2012 - 12:34 PM

uncheck the lmhost file usage in the network options of your NIC.

#135 User is offline   milletian 

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Posted 21 June 2012 - 05:17 PM

well, hi again.

i finally did a trace, and i tried looking through it but i couldnt make much sense out of it.
here it is though, http://www.mediafire...m3r5pm1ewdmw77j

all i know is that iphlpsvc from svchost.exe has something to do w/ it.
i went through process explorer and my performance monitor and when i looked at both, i see iphlpsvc eating half of my cpu.
sometimes i see it spike over 100 (i have no idea how that happened).
right now i just turn the service off, and my cpu drops from 75-100% to 10-50%. my cpu still spikes a lot an i'm not sure if there's another thing responsible for that.

hope you can help. thanks.

#136 User is offline   tarmo242 

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Posted 22 June 2012 - 08:02 AM

View PostMagicAndre1981, on 21 June 2012 - 12:34 PM, said:

uncheck the lmhost file usage in the network options of your NIC.

What do you mean by uncheck the imhost file usage?
looked everything in control panel under network and internet and didnt find any place where there was a place to check file usage

#137 User is offline   MagicAndre1981 

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Posted 24 June 2012 - 01:44 AM

View Posttarmo242, on 22 June 2012 - 08:02 AM, said:

View PostMagicAndre1981, on 21 June 2012 - 12:34 PM, said:

uncheck the lmhost file usage in the network options of your NIC.

What do you mean by uncheck the imhost file usage?
looked everything in control panel under network and internet and didnt find any place where there was a place to check file usage


uncheck NetBIOS over TCPIP.

#138 User is offline   MagicAndre1981 

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Posted 24 June 2012 - 01:57 AM

View Postmilletian, on 21 June 2012 - 05:17 PM, said:

all i know is that iphlpsvc from svchost.exe has something to do w/ it.


this is the IPv6 Helper service which provides IPv6 over IPv4 networks.

So install the Sp1 for Windows 7 which includes a lot of fixes, maybe your issue is also gone.

If the issue is not gone and if you don't need this service, stop the service.

#139 User is offline   milletian 

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Posted 28 June 2012 - 11:56 AM

View PostMagicAndre1981, on 24 June 2012 - 01:57 AM, said:

View Postmilletian, on 21 June 2012 - 05:17 PM, said:

all i know is that iphlpsvc from svchost.exe has something to do w/ it.


this is the IPv6 Helper service which provides IPv6 over IPv4 networks.

So install the Sp1 for Windows 7 which includes a lot of fixes, maybe your issue is also gone.

If the issue is not gone and if you don't need this service, stop the service.


ah, well, the problem here is... i cant get the windows 7 sp1 to install in my pc either... it downloads, installs but when it tries to configure, it always gets stuck at 70%, it restarts several times, gets stuck at same percent and i get error 0x80070643.

and i really do want the cpu issue gone without doing such a round about way of turning off iphlpsvc. i already do it, but it means i have to suffer 20mins of agony while i wait for it to turn off every time i start after a shutdown. sorry if i'm bothering you.

#140 User is offline   sircrester 

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Posted 28 June 2012 - 06:41 PM

Quote

Unfortunately, I'm still seeing these large spikes every 15 seconds, and am still not getting the latency that others seem to be reporting using the same Roland hardware. The spikes do seem to be connected to this hardware (They go away if I unplug it, and rdwm1117.sys is the Roland driver), but I'm wondering if something in my system is interacting with the driver to cause these spikes, which consume 100% of one core, and 15-20% of total CPU .


Does the following scenario apply to you?:
•You have a computer that is running Windows Vista, Windows Server 2008, Windows Server 2008 R2 or Windows 7.
•You connect a full-speed USB audio device to a high-speed hub, and then connect this hub to the root hub of a USB 2.0 EHCI host controller on the computer, OR you connect a high speed USB 2.0 audio device directly to the root hub of a USB 2.0 EHCI host controller on the computer.
•You start an audio playback/recording program. This program opens the USB audio device.
In this scenario, you notice that there is high CPU usage approximately every 15 seconds on the computer. Additionally, you may experience skipping in audio playback from the audio device when overall CPU usage reaches 100%.

If so, go to:
http://support.micro...kb/981214/en-us

Cheers

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