Syclone0044

iPhone / iTunes on Windows 2000

52 posts in this topic

Update Rollup 1 is not enough. While it's newer than SP4, it's still from 2005!!! You need to apply the other updates from WU.

Can you access this link?

http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx

Hi Tomas,

When I click on that link the following is displayed.

MicrosoftWindowsUpdatePage.jpg

I think the equivalent in Windows 2000 is the following.

DownloadsAndTheLatestHelpFiles.jpg

Dziekuje, Michael.

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My mistake :blushing:

Try this (without "thanks"):

http://www.update.microsoft.com/windowsupdate/v6

You should see this:

IfLZwl.jpg

You may also want to have a look at this guide:

http://www.msfn.org/board/topic/158916-guide-to-installing-and-updating-windows-2000-professional/

Hi Tomas,

That link to the guide is what I meant to reference in my last post.

http://www.update.microsoft.com/windowsupdate/v6

When I click on the above link, I get the following in Firefox.

FirefoxRedirectionOfWindowsUpdateV6.jpg

In IE6SP1, I get the following.

IE6SP1RedirectionOfWindowsUpdateV6-1.jpg

IE6SP1RedirectionOfWindowsUpdateV6-2.jpg

IE6SP1RedirectionOfWindowsUpdateV6-3.jpg

And also the following Page Errors.

IE6KB2497281PageError1.jpg

IE6KB2497281PageError2.jpg

IE6KB2497281PageError3.jpg

I found the following updates for IE6SP1.

http://www.microsoft.com/en-us/download/confirmation.aspx?id=5427

http://www.microsoft.com/en-us/download/confirmation.aspx?id=16313

After applying the first update, above, I do not get the Page Errors anymore.

What version of IE are you using to access http://www.update.microsoft.com/windowsupdate/v6?

Does the IE6SP1 (http://www.jcu.edu.au/pub/Microsoft/ie/6.0sp1/), referred to in Guide to Installing and Updating Windows 2000 Professional, include these updates?

IEXPLORE.EXE, on my PC, has a datestamp of 2002-08-29, its version number is 6.0.2800.1106 and size is 91,136 bytes.

Should my next step be to start with 5.4 of "B. COMPONENTS REQUIRED TO ACCESS WINDOWS UPDATE"?

Would BlackWingCat's IE6SP3 be a better option for the problems I am having when accessing the Microsoft Update page?

http://blog.livedoor.jp/blackwingcat/archives/cat_30243.html

Dziekuje, Michael.

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Those IE6 updates which you installed are obsolete.

I think that in order to succeed you should just follow the guide step by step. Just do everything what's written there (except for those steps which you've already done) and you will end up with a system with all official updates installed.

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Those IE6 updates which you installed are obsolete.

I think that in order to succeed you should just follow the guide step by step. Just do everything what's written there (except for those steps which you've already done) and you will end up with a system with all official updates installed.

Hi Tomas,

Help!

My C: Drive is almost full.

There are a lot of Folders being added to "C:\WINNT\SoftwareDistribution\Download".

How can I stop the Automatic Updates from Downloading?

Automatic Updates has Quit but probably only because I now only have 1.98MB of Free Space on my C: Drive.

I had got as far as the First Step of C. UPDATING WINDOWS 2000 COMPONENTS and had restarted the PC.

I will give you a full update, later, of the procedures I have followed and their results.

Thanks, Michael.

Edited by mtbvfr
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Hi Tomas and BlackWingCat,

Below is the progress I have achieved today.

After completing Step 5.7 of "B. COMPONENTS REQUIRED TO ACCESS WINDOWS UPDATE", I started IE6 and loaded the MS Windows Update page with the result you can see in the following image.

MsWindowsUpdatePage.jpg

At this point the Automatic Updates Applet in Control Panel displays the following.

AutomaticUpdatesFromControlPanel.jpg

I then installed the rootsupd.inf file.

When the Security Warning appeared I checked the Checkbox for "Always trust content from Microsoft Windows Component Publisher" and, then, clicked on the Yes button.

Was I supposed to see any dialogue windows after this?

I have noticed that there is an Icon, for Automatic Updates in the Taskbar as seen in the following image, which indicates that "Updates are ready for your computer ...".

UpdatesAreReadyForYourComputer.jpg

When I Right-Clicked on this icon the following window for "Automatic Updates" appeared.

AutomaticUpdatesFromIconOnTaskbar.jpg

It only indicates that 1 Update has been found.

I then reloaded the MS Windows Update page and got a successful result.

MsWindowsUpdateWelcome.jpg

At this point the Automatic Updates Applet in Control Panel still displays the same as above with all the Option Buttons disabled. Why are they disabled?

I clicked on the Custom button on the MS Windows Update page to see what was available. The page was updated to the following.

MsWindowsUpdateInstructions.jpg

I could now see where the "Download and Install Now" button, previously referred to in the instructions, was.

When I clicked on the Details icon on the above page, the page was updated as follows.

MsWindowsUpdateInstructionsWithDetails.jpg

I clicked on the "Download and Install Now" button after which the following windows were displayed.

InstallingUpdates.jpg

InstallationComplete.jpg

After the Restart, I am still getting the Entry Point Not Found message for the iPod Service and the "Unplug or Eject Hardware" icon still displays the same status for the Apple Mobile Device USB Driver.

After we have solved the problem with Automatic Updates, I still need to move the installation of iTunes from my C: Drive to another drive. How can this be achieved?

Dziekuje and Arigato, Michael.

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You need to run Windows Update again... That BITS 2.0 update is the most basic one required by WU to work. Once you've got it installed then WU will be able to install other updates.

Just run Windows Update again and again up to the moment when it will tell you that there are absolutely no (zero) updates available.

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You need to run Windows Update again... That BITS 2.0 update is the most basic one required by WU to work. Once you've got it installed then WU will be able to install other updates.

Just run Windows Update again and again up to the moment when it will tell you that there are absolutely no (zero) updates available.

Hi Tomas,

When you say "run Windows Update again", what are you referring to exactly?

Do I need to do this via the Web Page using IE6?

What do I do about all the updates that have already been downloaded?

Including KB842773.log (BITS 2.0), there have been 65 KBxxxxxx.log files added to the C:\WINNT directory. There is also a WindowsUpdate.log file. You can access these Log files at KB842773 and Windows Update Log Files.

There are some other Log files added to the C:\WINNT directory also. I now only have 1.44MB of free space on the C: Drive.

In C:\WINNT\SoftwareDistribution\Download I have 122 Folders with names like "016cb1ce5eb7622393538b174c6c2b81".

This folder, for example, is associated with KB979482 for which there is a corresponding file KB979482.log in the C:\WINNT directory.

I thought that the installation for BITS 2.0 should have been completed when the PC restarted?

KB842773 is associated with Folder "2df262951fee58e0e7c7661d080332a8" in C:\WINNT\SoftwareDistribution\Download.

Folder "2df262951fee58e0e7c7661d080332a8" contains the following folders and files.

ContentsOfFolder2df262951fee58e0e7c7661d080332a8.jpg

Folder "2df262951fee58e0e7c7661d080332a8\update" contains the following files.

ContentsOfFolder2df262951fee58e0e7c7661d080332a8-update.jpg

How do we know if BITS 2.0 has been installed successfully?

Dziekuje, Michael.

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You need to open the Windows Update webpage and let it check for other updates and then install them. After having installed those updates you'll probably have to reboot, and after rebooting just open it and check for updates again. Do it until there are no updates offered.

Those folders are responsible for uninstallation. Once you've removed such a folder, you won't be able to uninstall that update any more.

Edited by tomasz86
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You need to open the Windows Update webpage and let it check for other updates and then install them. After having installed those updates you'll probably have to reboot, and after rebooting just open it and check for updates again. Do it until there are no updates offered.

Those folders are responsible for uninstallation. Once you've removed such a folder, you won't be able to uninstall that update any more.

Hi Tomas,

I guess it should be ok to backup those folders to a CD and remove them so that I can continue with downloading the other updates BUT how do I determine if the updates already downloaded have been successfully installed?

How do I determine if BITS 2.0 and the other updates have already been installed successfully?

Should I disable Automatic Updates from within Services?

Dziekuje, Michael.

Edited by mtbvfr
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Do you mean besides it no longer indicating them as an applicable update necessary to install? :) If you got the "Installation Complete" message and after restarting and going back to Windows Updates if it no longer offers it as an update, then you can assume it's installed correctly. Yes there are other ways, but that should do until you can get Windows Update satisfied that you are up to date.

Cheers and Regards

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Hi Tomas et al,

Except for KB842773.log (BITS 2.0), all of the Log files have either of the following for their last lines.

[PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL

VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\winnt\oem56.cat

KBxxxxxx installation did not complete.

Update.exe extended error code = 0xf201

[dumpDownloadTask] Update.exe posting request file to download a total of 156041 bytes (156041 bytes in patches and 0 bytes in fallbacks)

dumpDownloadTask returned 0xf200 (more files to download)

VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\winnt\oem56.cat

KBxxxxxx installation did not complete.

Update.exe extended error code = 0xf200

These Log files can be accessed at KBxxxxxx Log Files

In the C:\WINNT\SoftwareDistribution folder I found a file called ReportingEvents.log. I have added it to the Zip file for the KBxxxxxx Log Files.

Based on what I have seen in the above Log files, including the ReportingEvents.log, it would appear that some, or all, of the associated updates need to be downloaded again and/or manually installed via executing the "update.exe" file in the associated "update" sub-directory of "C:\WINNT\SoftwareDistribution\Download"?

However, I can't be sure because this is not my area of expertise.

Can someone look at the Log files and tell me what my next course of action should be?

Thank you, Michael.

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Regardless of what the logs say, what happens when you restart and go back to Windows Update now? Does it still offer any updates as needed, or is it satisfied?

Cheers and Regards

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Regardless of what the logs say, what happens when you restart and go back to Windows Update now? Does it still offer any updates as needed, or is it satisfied?

Cheers and Regards

Since the Restart required to complete the Update for BITS 2.0, as noted in Post #37, the Web page for Windows Update now appears as follows.

WindowsUpdatePageAfterRestartForBITS2.jpg

iTunes still displays the following errors when I start it.

iTunesEntryPointNotFound.jpg

iTunesNotInstalledCorrectly.jpg

Except for KB842773 (BITS 2.0), since the Restart yesterday, I see no other updates added to the "Add/Remove Programs" applet of the Control Panel. Neither do they appear in the Registry under the "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" key.

So, once again, based on what I have seen in the Log files, including the ReportingEvents.log, it would appear that some, or all, of the associated updates need to be downloaded again and/or manually installed via executing the "update.exe" file in the associated "update" sub-directory of "C:\WINNT\SoftwareDistribution\Download"?

As an example, for KB954600, I have the following in "C:\WINNT\SoftwareDistribution\Download\094cb48add2362622ba4c3293b5a2f17".

KB954600DistributionFiles1.jpg

KB954600DistributionFiles2.jpg

The following is an excerpt from the WindowsUpdate.log file for KB954600.

2013-01-16	16:41:17:468	1532	918	DnldMgr	** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
2013-01-16 16:41:17:468 1532 918 DnldMgr *********
2013-01-16 16:41:17:468 1532 918 DnldMgr * Call ID = {C5E7056B-BE5E-4752-96DA-EA3F028A5F15}
2013-01-16 16:41:17:468 1532 918 DnldMgr * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2013-01-16 16:41:17:468 1532 918 DnldMgr * Updates to download = 1
2013-01-16 16:41:17:468 1532 918 Agent * Title = Security Update for Windows 2000 (KB954600)
2013-01-16 16:41:17:468 1532 918 Agent * UpdateId = {E7698681-6C80-4C52-9949-74E3CF0067B5}.101
2013-01-16 16:41:17:468 1532 918 Agent * Bundles 1 updates:
2013-01-16 16:41:17:468 1532 918 Agent * {AB7D91A2-A3D8-437E-9963-5138CFAF43AD}.101
2013-01-16 16:41:17:515 1532 918 DnldMgr *********** DnldMgr: Regulation Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}] ***********
2013-01-16 16:41:17:515 1532 918 DnldMgr Contacting regulation server for 64 updates.
2013-01-16 16:41:17:515 1532 918 Misc Validating signature for C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2013-01-16 16:41:17:515 1532 918 Misc Microsoft signed: Yes
2013-01-16 16:41:17:531 1532 918 Misc Validating signature for C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2013-01-16 16:41:17:531 1532 918 Misc Microsoft signed: Yes
2013-01-16 16:41:17:531 1532 918 DnldMgr Regulation server path: https://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2013-01-16 16:41:19:750 1532 918 DnldMgr * Regulation call complete. 0x00000000
2013-01-16 16:41:19:796 1532 918 DnldMgr *********** DnldMgr: New download job [UpdateId = {AB7D91A2-A3D8-437E-9963-5138CFAF43AD}.101] ***********
2013-01-16 16:41:19:812 1532 918 DnldMgr * Queueing update for download handler request generation.
2013-01-16 16:41:19:812 1532 918 DnldMgr Generating download request for update {AB7D91A2-A3D8-437E-9963-5138CFAF43AD}.101
2013-01-16 16:41:20:250 1532 918 Handler Windows Patch download for UpdateId = {AB7D91A2-A3D8-437E-9963-5138CFAF43AD}: selected action is download full-file.
2013-01-16 16:41:20:312 1532 918 DnldMgr *********** DnldMgr: New download job [UpdateId = {AB7D91A2-A3D8-437E-9963-5138CFAF43AD}.101] ***********
2013-01-16 16:41:21:234 1532 918 DnldMgr * BITS job initialized, JobId = {32FEC53D-7936-449E-9867-63D57C463A11}
2013-01-16 16:41:21:703 1532 918 DnldMgr * Downloading from http://au.download.windowsupdate.com/msdownload/update/software/secu/2008/11/windowsmedia64-kb954600-x86-enu_3b39912a17ea27d6b788a9609353177697911dc4.exe to C:\WINNT\SoftwareDistribution\Download\8591e0ec7fb1882b4c8a245a9b4bbbfc\WindowsMedia64-KB954600-x86-ENU.exe (full file).
2013-01-16 16:41:22:187 1532 918 Agent *********
2013-01-16 16:41:22:187 1532 918 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]
2013-01-16 16:41:22:187 1532 918 Agent *************
2013-01-16 16:41:22:218 1532 918 DnldMgr *************

I am wondering if the actions, performed by the Automatic Updates applet of Control Panel, can be reversed and would this allow me to go back to the Web page for Windows Update to begin with Step 2 (6.) of "C. UPDATING WINDOWS 2000 COMPONENTS" on the page at Guide to installing and updating Windows 2000 Professional.

Thank you, Michael

Edited by mtbvfr
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