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Access Denied

Need help banning from a website

6 posts in this topic

I am admin on a website using a cpanel. It says linux as the operating system. I am attaching/linking a snapshot from the cpanel. If you need more info, I have access to the cpanel as admin.

NOW, here is the problem. We have a chat on our website. There is a guy who keeps making usernames like Mighty_Whitey and posting vulgar racial slurs and threatening other users/staff. We have banned his IP so many times, but he just gets a new IP and comes right back with a new IP and ID.

Is there anyway to ban the hostname where his IP leads? I have done a ip lookup and his hostname never changes, just his IP address.

Any help would be greatly appreciated to permaban this excuse for a human being.

Thanks!

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Edited by Access Denied
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cPanel implies phpBB type forums. If you know what type of software is installed on the forum (and as a staff member you should) and your fellow admins won't help, you likely should post this request on the relevant support forum or read the online documentation for it.

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It's not a forum actually. All 3 mods are still trying to figure out some way to ban the hostname instead of his IP. I did search google for hours on end before I posted. Hoping someone could help us. :(

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I have found my best and only possible option is to enable some kind of cpanel ip to hostname lookup and just ban the user by hostname instead of IP.

I can only pray this is possible. :no:

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Because some discussion was in PM, I'd like to add that the website uses a cBox embedded chat interface.

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Check for his dynamic IP changes history and ban the whole range of IP addresses.

In this way, you will probably ban potential innocent visitor, but you will get rid of this problematic user.

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