[aittersu]

Hello,

We are planning the deployment of Windows 7 and currently have Windows XP installed on our computers.

The idea is that we make a backup (is nessesary) of the Windows XP installation using ImageX. In a lot of cases this works fine and we can extract files from the WIM file using 7-zip.

However, sometimes is seems not possible to capture a drive.

We receive Error = 2 The system cannot find the file specified.

We already tried a chkdsk /R on the drive, but this gives no solution.
We do see "Large file records" while running chkdsk, but we are not sure is this has something to do with the problem.

Has anyone experienced this problem before or has anyone got an idea about the solution?

Kind regards,

Aittersu

[Tripredacus]

Are these Errors accompanied by SACL is going away messages?
Can you post the full error by copy and paste out of the command prompt?

[aittersu]

Hello,

I posted the command line output below. The file that is mentioned is a different one every time.
Hopefully this helps..


ImageX Tool for Windows
Copyright © Microsoft Corp. All rights reserved.
Version: 6.1.7600.16385

Files/folders excluded from image capture by default:

\$windows.~bt
\$windows.~ls
\winpepge.sys
\Windows\CSC
\Recycled
\Recycler
\$Recycle.Bin\*
\System Volume Information
\pagefile.sys
\hiberfil.sys


Turning on VERIFY option for network share
Scanning files and directories...
[ 0% ] Capturing progress
[ 1% ] Capturing progress


[ ERROR ] d:\08-474\Meetplan voor praktijkproeven met BWF3000 versie 4 20081128.doc (Error = 2)



Error imaging drive [d:\]


The system cannot find the file specified.

[Tripredacus]

Can you confirm that these files actually exist on the system?

How are you using Imagex? Are you booting from a CD or using a PXE WinPE?

How much memory is on the client and what size is the volume you are trying to capture?

[aittersu]

Yes, these files do exist on the system.

We start the computer with WinPE 3.0, which is booted from PXE. Once WinPE is started, we start the capture. The image is written to a networklocation.

The amount of memory on the system is 1.97 GB.

Any ideas already?

[aittersu]

We just made a backup of the data with ghost. That was slow, but it finally worked.
After that we restored the ghost image to another computer.
And on that computer we tried to make an image file again. The strange thing is, that this worked normally and also very fast.

So the problem must have something to do with the specific computer.

We already performed a chkdsk /R on drive D:. This results in no errors.
Also the eventviewer does not show any errors.
Defragmentation is also done, no prblems. On drive D:, we have 15 GB free space.

Conclusion: at the moment we still do nog have an idea about the solution here

Any help would be appreciated.

[Tripredacus]

You may want to try running HD diagnostics on it then. What brand of hard drive is it?

[aittersu]

Diagnostics show no errors.

It is a hitachi disk in a Lenovo R61 laptop.

I also tried a BIOS update, with no result and after that i tried changing the SATA mode from AHCO to Compatibility mode, also with no result.

I gave up, it seems like this laptop cannot be imaged with ImageX.