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Stop 07B blue screen message giving me a nervous breakdown


Longshanks

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Many thanks for these responses. Apologies for the delay but the reason I “obviously have internet connection” is that I am posting responses from work!! Unfortunately the USB ports on my work PC are disabled so I visited my brothers yesterday to attempt to download necessary progs onto my USB Flash drive.

My task was to download .Net 2, Easy BCD and missing drivers to restore Vista bootloader and get me back on the internet. I managed to find .Net and subsequently installed this on XP. However, the Easy BCD install prog I thought I’d saved was in fact some sort of download manager so when I got home and tried to run it tried to connect to the internet so I was stymied again! I’ll go back to my brothers later today and try to find a version I can install from the USB drive.

The biggest problem was the DELL drivers needed. I have been to device manager and can confirm that the following items have yellow bang:

“Other Devices”-2 *Audio, Ethernet, PCI Simple, Sim Bus, Video Controller, XPS Mini View.

The Network controller is showing as green and functioning (IE1394).

The main problem is getting the missing Dell drivers. Apart from the fact that there are no official XP drivers for the XPS 420 you also have to download another prog before the individual drivers (think it was Microsoft.Net) and this slows everything down.

Can I also check my understanding here? Is downloading drivers different to downloading other files and progs? I.e. you don’t get the chance to save to a location as the system assumes that the drivers are for the PC you’re working on.

If I can’t download the drivers onto my USB using my brothers PC then I have a problem. I suppose I can use Easy BCD to restore the Vista bootloader and then get onto the internet using Vista and then try and download onto the USB using my PC and then boot into XP and install them.

Still frustrated and confused.

Simon

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Double-click any of the yellow-marked items and open the Details tab.

Write down the Hardware IDs (e.g. for my Realtek network card it's VEN_10EC&DEV_8139) and post them here. It is very doable to find appropriate drivers with these IDs.

The Network controller is showing as green and functioning (IE1394).
That's not the one you need, it's the Ethernet component that you are missing, so start with that ID first.
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The Network controller is showing as green and functioning (IE1394)

That's a firewire port. You need the driver for ethernet.

Can I also check my understanding here? Is downloading drivers different to downloading other files and progs? I.e. you don’t get the chance to save to a location as the system assumes that the drivers are for the PC you’re working on.

No different. A download initiated by the browser is a download. The system doesn't care or know what it is.

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Many thanks for your speedy responses again. I'll get the details of the ethernet and others asap and get back to you.

Thanks for clarifying the process of downloading drivers, however, when you select drivers from the DELL site it keeps initiating some sort of prerequisite prog like .Net etc and then eventually seems to install drivers onto the host PC rather than give me a chance to save onto USB Drive!

I just wondered how driver files compared to other progs where you get the installation prog and then the application itslef. Would I be physically downloading the driver files and then just copying them or would I be promted to install etc.

Sorry to keep labouring this point!

Many thanks

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Hi again

Just nipped home to check the hardware details:

All the yellow signs are under the "Other Device" heading.

Audio Device on HD Audio Bus HD AUDIO\FUNC_1002&DEV_AA01_SUBSYS_00AA0100

Audio Device on HD Ausio Bus as above

Ethernet Controller PCI\VEN_8086&DEV_294C&SUBSYS_0215028&DEV_02

PCI Simple Communications Contoller PCI\VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00

There are others but it would have taken too long to write.

I used the hardware category ID but I know there are others.

Hope this helps.

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Audio is Realtek, http://www.realtek.c...3&GetDown=false

network (ethernet) is Intel Gigabit, http://www.intel.com...b/cs-006120.htm

the last is a modem. http://www.netbump.c...&devID=dev_2f20 (I normally do NOT link to external pages, but I checked the downloads and they are from the Dell website), so choose your OS and get the appropriate one.

Hope that helps

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Have now installed ethernet drivers to get internet back and used Easy BCD to restore Vista bootloader.

Still have some yellow icons in the "Other Devices" category in Device Manager so will get the details and get these drivers separately.

Many thanks for all yout time, patience and advice it is much appreciated.

Incidentally, I still can't get the prog I need to run on XP but that's another story!!

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