[bookie32]

Hi folks!

Losing what is left of my hair here....LOL

I have the above Deskjet Printer and it usually installs automatically in Windows 7.....I am building a new image and installing all program software, drivers etc before creating my backup image...

I have tried removing the USB cable and reinstalling through windows...but I get failed to install...?!!

I have tried updating from windows and there is a driver, but that wont install... Have even downloaded that driver and tried manually to install it...no dice..

Has anyone any suggestions as to what I can do?

bookie32

This post has been edited by bookie32: 15 March 2011 - 01:28 AM

[allen2]

Does the printer work with another win 7 ?

[bookie32]

Hi allen2
Sorry, been busy ...should have put solved on this one yesterday....
OK! I went to device manager and instead of automatically updating driver I chose to do it manually..

I then chose to install device manually and chose printer from the list...it gave me the list for all manufacturers, but I hadn't thought about updating the list...just used what was there...

After updating the list my driver from windows was there and it installed no problems......really strange.......

Anyway, the long and short of it is that I have fixed it.....

Thanks for coming by

bookie32