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pichorra

I can't install Office 2010 in Windows XP!

4 posts in this topic

Well, i recently got a copy of Office 2010, then I tried to install it in my computer: It installed successfuly in Windows 7, but when I tried to install the same copy in Windows XP SP3, I got the error shown in the attached pic.

It says "Office 2010 Found a error while installing." The most weird thing is:

It does not give me any info about where the error is.

It does not create any kind of log.

Can anyone help me?

[edit] I found the log. but it is IMEEEENSE!

here is another log.

Error 1713. Setup can not install one of the required products for Microsoft Office Excel MUI (Portuguese (Brazil)) 2010.

=== End of log: 15/04/2011 21:57:03 ===

post-273911-0-41366000-1302547341_thumb.

Edited by pichorra
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I Solved my problem, I got the error code, it was 1603. Here is the step i did to suceffully install it:

1°- Install the Windows Installer 4.5 for Windows XP 32-bits.

2°- Apply the KB972397 Hotfix. Sorry, you will need to request that fix from Microsoft.

3°- Cleaned All Office folder inside "Program Files" (C:\Program Files\Office)

4°- Opened the Regedit (Start>Run>Regedit>), navigated into the [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\] and deleted the Office Entry there.

5°- Run those commands in Command Prompt (Start>Run>CMD):

net stop winmgmt
net start winmgmt
rundll32 wbemupgd, UpgradeRepository
cd /d %windir%\system32\wbem
for %i in (*.dll) do RegSvr32 -s %i
for %i in (*.exe) do %i /RegServer

6°- Restarted the Computer.

7°- Disable AV-Application

8°- Run the "SETUP.EXE" inside my Office 2010 Disc, selected "Custom" in instalation menu, then Removed EVERYTHING but Word and Excel. Otherwise i allways got that error.

9°- When the Instalation Finish, Open the SETUP.EXE agan, select "Custom" in Instalation Menu, Then Install the Other app like Power point, Acess, Office Tools, Etc.

Then it should be running. As far i've seen, A Lot of people is suffering of this issue. I guess it should be stickfied.

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Wow...I had a MSO meltdown on Friday partially due to a new Acrobat Pro install (still not sure how that happened!). Anyway, I went through all the hoops to get MSO re-installed again. Should be easy right? (I am a registered user and all that jazz. )

Well, it did not happen that way and after all sorts of attempts, I stumbled across this thread and voila, it worked.

So thank you. This thread did what MS Support could not explain to me.

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Excellent answer pichorra. .. Was going around the bend trying all the other solutions I could find before I came on your solution

And still some hair intact

Thanks

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