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Drives do not display in Windows Explorer

#1 User is offline   LordFett 

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Posted 27 July 2011 - 01:38 PM

When I open Windows Explorer in Windows 7 Professional 32bit SP1, Computer doesn't appear on the left any longer and when I enter Computer into the search bar the window is blank. None of my drives; local, removable or network appear.

It was working earlier today, I got a new camera that came bundled with video editing software. I installed it to see what all it had, it was an hour or two later I found this change had happened. I have since uninstalled the software but there was no change.

Computer:
Posted Image

After I insert a thumb drive:
Posted Image

Anyone have an idea on how to restore this? I do have a system restore point to two days ago after a critical update was installed. I have never had any luck with system restores however.


#2 User is offline   MagicAndre1981 

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Posted 27 July 2011 - 03:26 PM

do a system-restore to restore the Windows to the point before you installed that software.

#3 User is offline   LordFett 

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Posted 27 July 2011 - 10:12 PM

Was hoping for another option (I prefer a fix instead of a reset button), but I went with it and it worked. Thanks MagicAndre.

#4 User is offline   MagicAndre1981 

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Posted 28 July 2011 - 05:05 AM

Nice to hear that it worked. If you only loose 1 day it is ok to do a system restore.

#5 User is offline   adamt 

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Posted 28 July 2011 - 06:07 AM

View PostLordFett, on 27 July 2011 - 10:12 PM, said:

Was hoping for another option (I prefer a fix instead of a reset button), but I went with it and it worked. Thanks MagicAndre.


Obviously, it's a bit late now, but I would have suggested looking for the following registry key:

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\ NoDrives (DWORD) = 1.

If it's there (and not set to 0), Explorer will hide some/all drives from you. Full explanation of the key is at: http://technet.micro...y/cc938267.aspx

#6 User is offline   Andromeda43 

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Posted 28 July 2011 - 03:00 PM

If that camera was a Kodak, the software was definitely the problem. I've had to recover many PC's after Kodak software was installed.
Love the camera, but hate the software.

Since that bit of experience, I've bought several cameras, but I NEVER install their software.
I have Photo management software that I know to be good and that's all I ever use.

Cheers Mates!
B)

#7 User is offline   LordFett 

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Posted 03 August 2011 - 12:09 PM

View PostAndromeda43, on 28 July 2011 - 03:00 PM, said:

If that camera was a Kodak, the software was definitely the problem.

It was, but it wasn't the EzShare. It is ArcSoft, a video editing program that is bundled on the camera.

View PostAndromeda43, on 28 July 2011 - 03:00 PM, said:

Since that bit of experience, I've bought several cameras, but I NEVER install their software.
I have Photo management software that I know to be good and that's all I ever use.

Normally I just use ACDSee or Picasa, but since this was video editing I decided to give it a try. Never again.

#8 User is offline   LordFett 

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Posted 07 August 2011 - 09:52 PM

View Postadamt, on 28 July 2011 - 06:07 AM, said:

Obviously, it's a bit late now, but I would have suggested looking for the following registry key:

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\ NoDrives (DWORD) = 1.

Just logged in as my admin account to check on a driver and my drives are not appearing here now. I looked into the registry entry you mention, There is no explorer entry under Policies. Is this something I can add?

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