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What does this blue screen of death error mean and how to fix it?

5 posts in this topic

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 3073

Additional information about the problem:

BCCode: 3b

BCP1: 00000000C0000005

BCP2: FFFFF8800F05782B

BCP3: FFFFF88006FA59F0

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Files that help describe the problem:

C:\Windows\Minidump\082611-20670-01.dmp

C:\Windows\Temp\WER-27799-0.sysdata.xml

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If it is 0x3b, it is likely due to memory corruption of some sort. But that isn't much info you provided. There should be other Events listed under Application or System with more info.

Is this BSOD reproduceable?

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this bugcheck is mostly caused by graphic card drivers. The ATI Catalyst 10.12 was an example where you get often 0x3b crashes.

upload please those 2 files:

C:\Windows\Minidump\082611-20670-01.dmp

C:\Windows\Temp\WER-27799-0.sysdata.xml

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the nVIDIA driver seems to be the cause:

SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005,

Probably caused by : nvlddmkm.sys ( nvlddmkm+5282b )

Child-SP RetAddr Call Site

fffff880`06b9c3d0 00000000`00000000 nvlddmkm+0x5282b

Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys

Image name: nvlddmkm.sys

Timestamp: Fri Jul 09 23:15:58 2010

Install the latest nVIDIA driver (275.89) for your Quadro FX card, because your driver is from 2010 (Version 258.96):

http://www.nvidia.com/object/quadro-tesla-win7-winvista-64bit-275.89-whql-driver.html

Edited by MagicAndre1981
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