[cotjoey]

I get the exact following error message when trying to save as an Excel 2003 document to a network share: "H:\Data\Excel\Book1.xls' cannot be accessed. The file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding.

Here are the details of what I have tried. Remember this happens only to me, in a network environment:

1. When I save as the document on my desktop, then copy to the network share - it works;
2. When I open the document from the network share and just do a save - it works;
3. When I do a save as from within Word 2003 to the same location - it works;
4. When I rebuilt my roaming profile - It still doesn't work;
5. When I login to a different computer - it doesn't work;
6. When I input a path to a different server for the home drive path in Active Directory - it works;
7. I applied the Microsoft Hotfix "http://support.microsoft.com/kb/835234" - it doesn't work;
8. Re-installed Microsoft Office 2003 with most recent Service Pack - it doesn't work.

Does anyone have an idea of what could be happening?

Thanks,

[Tripredacus]

Have you already talked to your network Administrator about this problem?

[TechknowledgySolutions]

I have experienced the same problem.

After searching the internet I have not found a resolution.

Please can you try and save the file with a filename of greater than 9 characters.... (e.g. 1234567890.xls) as we have noticed this has worked [hency why all our users are not calling the Helpdesk regarding this problem]

We have noticed the issue only affects UNC Paths / Mapped Drive's.

A very strange issue, I believe a Microsoft Windows XP Update has caused the issue but unsure onto which update has caused it!

In our Environment we are running Windows XP SP3 with Office 2003 SP3 and McAfee 7.7

Hope this helps!

Dave

[skylark53]

We had a similar problem when writing files to our server's disk over the intranet. The problem turned out to be a sharing issue following a server reboot. Here are the notes I wrote at the time:

Y drive will need to be shared and permissions given. Log into server.

1. On My Computer, click on disk E (this is the Y drive), browse to the shared area, Company Shared Folders. Right-click on this, open Sharing & Security. Tick the box that says Share. (The E drive itself does not need to be shared.)

2. Right click on Company Shared Folders again, go to Permissions. Set Everyone to Full Control.

Let us know if it works.