[MagicAndre1981]

look under "installed updates":

Quote

Open Installed Updates by clicking the Start button of the Start button, clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates.

http://windows.micro...emoving-updates

Yes, upload this file if the setup still fails.

[submix8c]

Add/Remove Programs - tick "Show All Updates" (AFAIK, it's the same in Win-7...)

[west117wolf]

I uninstalled KB2529073 and then reinstalled. Service Pack 1 initially says it is installed and asks for restart. After the restart I get the same ole message that installation was not successful. Is this ever going to end????

West

[MagicAndre1981]

only remove the update, reboot and make sure it was removed correctly.

Now try to install the Sp1 again. If it fails, upload all the logs again (this time with the setupapi log included)

[west117wolf]

The update was uninstalled and reinstalled correctly. No change. Here is the CBS file and all 3 log files:

https://skydrive.liv...fc9019808b9a7f6

[west117wolf]

Here is a screen shot of the error. I uploaded it to the pictures file.

https://skydrive.liv...808B9A7F6%21602

This post has been edited by west117wolf: 09 May 2012 - 03:26 PM

[bphlpt]

west117wolf, on 09 May 2012 - 02:05 PM, said:

The update was uninstalled and reinstalled correctly.

@west117wolf, If I understand, you uninstalled the kb2529073 update then reinstalled it. But if I understood Andre correctly, and I'm not sure I did, I think he meant to uninstall it and NOT reinstall it before installing SP1

MagicAndre1981, on 09 May 2012 - 11:08 AM, said:

only remove the update, reboot and make sure it was removed correctly.

Now try to install the Sp1 again. If it fails, upload all the logs again (this time with the setupapi log included)

I'm sure Andre will correct me if I misunderstood.

Cheers and Regards

[MagicAndre1981]

yes, try to ONLY remove this update and not install it again. The Sp1 still fails at the same point:

Quote

2012-05-08 22:43:45, Info CBS Doqe: q-uninstall: Inf: usb.inf, Ranking: 2, Device-Install: 1, Key: 584, Identity: usb.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7600.16788, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
2012-05-08 22:43:45, Info CBS Perf: Doqe: Uninstall started.
2012-05-08 22:43:45, Info CBS Doqe: [Forward] Uninstalling driver updates, Count 51
2012-05-08 22:43:46, Info CBS DriverUpdateUninstallUpdates failed [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-05-08 22:43:46, Error CBS Doqe: Failed uninstalling driver updates [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-05-08 22:43:46, Info CBS Perf: Doqe: Uninstall ended.
2012-05-08 22:43:46, Info CBS Failed uninstalling driver updates [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-05-08 22:43:46, Error CBS Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-05-08 22:43:46, Info CBS Startup: Rolling back KTM, because drivers failed.
2012-05-08 22:43:47, Info CBS Setting ExecuteState key to: CbsExecuteStateStageDrivers | CbsExecuteStateFlagRollback | CbsExecuteStateFlagDriversFailed
2012-05-08 22:43:47, Info CBS Progress: UI message updated. Operation type: Service Pack. Stage: 1 out of 1. Rollback.

if this also doesn't work repair your Windows:

http://www.sevenforu...ir-install.html

and after this install the Sp1.

This post has been edited by MagicAndre1981: 10 May 2012 - 01:00 AM

[west117wolf]

Thanks...i will now uninstall KB2529073. Then i will try again to install SP1.

West

[west117wolf]

SP1...did not install successfully after uninstalling KB2529073. I clicked on the link" " But I am at a loss of what to do. I do not have a disk from Dell(computer manufacturer) to do a repair. Dell did not send me one when I got the computer and now they will not give me one because they said it was sent with the computer.

When I connected to the web site it was very confusing regarding what do I download. Can you give me more specific instructions re the website??

This post has been edited by Tripredacus: 11 May 2012 - 08:27 AM
Reason for edit: removed non-working link

[submix8c]

Can they not send a replacement DVD(s)? Sometimes they will, sometimes for a nominal fee.

Just a thought (in lieu of further assistance by other member).

[west117wolf]

I will check with them to see if they will send it for a cost, but in the meantime I need help with doing a windows repair or is that impossible without the disk?

[submix8c]

Post#12 (get the correct version) + Post#28 (link to how-to Repair Install)

Before doing this, get a KeyFinder to get your OEM key. There's also a file "yadayada.XRM-MS" that needs to be used in conjunction. Read this (posts#15+#17).

The theory here is that using LEGITIMATE methods to Repair Install + Re-activate (using YOUR Key + xrm-ms file) with a RETAIL DVD Image (the exact same one as yours) should get you up to SP1 directly (the Image is pre-integrated) and (in essence) "blow away" any pre-SP1 "fixes" installed (no longer needed).

OEM DVD's are basically Retail DVD's with extra "goodies" (maybe) and the said file with the key "embedded" (sometimes) and OEM Logo (etc etc).

This information is widely available and is only good for OEM Pre-Installed PC's. There's even a thread on MSFN on how to create an OEM DVD without the extra "goodies" (that you may or may not want) plus lots of other valuable info. I still highly recommend getting the DVD(s) from the Manufacturer.

Final note - For all we know, you might actually have a "Restore To Factory" WIM-image on a "hidden" partition (you may not want to use that except as a last resort - puts it back to when you unpacked and hooked it up i.e. back to square one).

[west117wolf]

Dell is sending me the disk....so I will await the disk then try a repair...just hope I do not have to do a pc reinstall again.